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Four Seasons Hotel Mumbai
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Reviews (2,127)
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All reviewsrooftop baraer barsan qisea viewtop floorsea linkexcellent hotelin room diningroom servicebusiness hotelluxury hotelnariman pointsouth mumbaibusiness tripexcellent stayrooms are spaciouscoffee shop
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1,522 - 1,527 of 2,127 reviews
Reviewed 20 January 2014

Only stayed for 1 night (defiantly should have done more ) absolutely amazing , came on a short trip while holidaying in goa , contacted the hotel who arranged us a trip called " local mumbai" 2 student a took us buses taxis and trains ,we saw so much and they even took us for local food. We arrived at the hotel (booked there BMW limo service £40 so worth it ) at 9.00 am they had our room ready even though check in wasn't till 2.00 we did not expect this as they had emailed and said it may not be possible , they got us a local taxi to meet up with our guides we felt so safe . We ate in the evening in the resteraunt it was amazing we then went up to bar and had a drink looking out overthrew whole of Mumbai, through all of this I had a very bad cold the staff made me ginger tea , in the bar they brought me raw honey and glasses of water they were so concerned , we were treated like kings , will deffinatly visit this hotel again and as I say the staff are amazing and cannot do enough for you .

Room Tip: We stayed in room 1609 a suite it's an amazing view of how people live in the shacks miles of them,
  • Stayed: January 2014, travelled as a couple
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Thank 25nikki
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew H, General Manager at Four Seasons Hotel Mumbai, responded to this reviewResponded 19 February 2014

Greetings from Mumbai!

Thank you so much for your positive feedback further to your stay with us in January, it is very much appreciated by all of us here at Four Seasons Hotel Mumbai. I was delighted to hear that you found the services of our staff to be warm and welcoming and have enjoyed sharing this with the team. Being your home away from home is very important to us and what we strive to achieve for our guests.
Wishing you all the best and we look forward to welcoming you back in the very near future. 

Best regards
Andrew Harrison

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 January 2014

Awesome view from the 31st floor where we had our room (suite). Staff, service, Aer (bar), in room dining- all's AWESOME!
Planned a special day with my family in this hotel. The hotel staff helped right from booking a luxury car pick up to ensure every meal whether in room or at the restaurants were ensured with a great memory!
The staff is so courteous and prompt that you feel nothing less than a king!

Room Tip: We were on 31st floor! Go high!!
  • Stayed: January 2014, travelled with family
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Thank devanshubhatia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew H, General Manager at Four Seasons Hotel Mumbai, responded to this reviewResponded 19 February 2014

Greetings from Four Seasons Hotel Mumbai!

Thank you for your positive feedback following your recent trip to Mumbai. We are delighted that you found the service standards, accommodations to be to your expectations and that you had a great time at AER.
I was pleased to know that our team was able to make your experience with us a memorable one, I have enjoyed sharing your encouraging words with them!
On your next visit to Mumbai, I look forward to welcoming you back. 

Best regards
Andrew Harrison

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Reviewed 17 January 2014

top floor restaurant is great. good customer service. great hotel cars. tailor made menu and friendly chefs. clean rooms and good room service. easy check in and quick check out. spa facilities are good

  • Stayed: March 2013, travelled with friends
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Thank Happyholidyas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew H, General Manager at Four Seasons Hotel Mumbai, responded to this reviewResponded 19 February 2014

Greetings from Four Seasons Hotel Mumbai!

Thank you for your kind words. I was pleased to know that you found our hotel, its features and service standards up to your expectation, Your compliment about the spa is much appreciated!
We look forward to welcoming you back in the very near future.

Best regards
Andrew Harrison

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Reviewed 15 January 2014

Located between South and North Mumbai, so if you have meetings planned at both these locations, this is good. Service is good, however rooms good be larger, but the price is good for a Four Seasons. The restaurant though offers limited choice of food. I would stay here again.

Stayed: December 2013, travelled on business
1  Thank Krishnan Iyer S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew H, General Manager at Four Seasons Hotel Mumbai, responded to this reviewResponded 19 February 2014

Greetings from Mumbai!

Thank you for your positive feedback further to your recent stay with us! I was most delighted to hear that you found the hotel, its facilities and services up to your expectations. In a city like Mumbai location is so important and as you stated, we are centrally located. Also, please rest assured that your comments regarding the choice of food offered have been duly noted.
Hope to welcome you back in the very near future!

Best regards
Andrew Harrison

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Reviewed 15 January 2014

One of the best hotels I have ever stayed at. The hotel and room was beautiful (especially loved the bathroom). Most important was the staff - Everyone were extremely serviceminded and all willing to put an extra effort into making the stay special. For breakfast they have both a la carte + buffet, with great food. Spa-treatments, Rooftop bar and Pool can also highly be recommended. I will definetely choose this hotel next time I come to Mumbai.

  • Stayed: January 2014, travelled on business
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Thank Heidi E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Andrew H, General Manager at Four Seasons Hotel Mumbai, responded to this reviewResponded 19 February 2014

Greetings from Mumbai!

Thank you very much for your positive feedback further to your recent stay with us. I am delighted you found the accommodations, service, Spa and Pool up to your expectations. Also, that you had a memorable time at our restaurants especially at the breakfast and rooftop lounge, AER. Your recommendations are greatly appreciated.
Looking forward to welcoming you back in the near future! 

Best regards
Andrew Harrison

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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