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“Camouflage” 4 of 5 bubbles
Review of Sahara Star Hotel

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Sahara Star Hotel
Ranked #24 of 440 Hotels in Mumbai (Bombay)
Certificate of Excellence
Chennai
Level Contributor
62 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 82 helpful votes
“Camouflage”
4 of 5 bubbles Reviewed 14 October 2010

I have been travelling to Mumbai regularly for over 15 years now. Whenever I moved out from Santacruz airport to the city or came from the city to the airport, I would pass by this huge round structure which was earlier called Centaur Hotel. This month I travelled to Mumbai for a client and was told that my booking is in Sahara Star. I asked the pick-up driver how far is the hotel from the airport and he replied that it was next to the airport. That was an understatement as the hotel was almost inside the airport complex. When the car approached the huge, grey structure I had been seeing all these years, I had misgivings. I had heard that the hotel was defunct and was worried that I would be getting into some incomplete, make-shift hotel. From outside it actually looked like a 'work in progress'.

The initial impression was not too good. The security guard had to shout for the concierge as I waited at the entrance with my bag. There was something casual about the person who came to pick up my luggage and I thought I was going in for a bad experience, overall.

However, as I stepped in, all that changed.

To say the least, I was stunned and impressed as I stepped into the building. Huge is not the word. Humungous !! Lots of lights, screens, decorations - all this without looking overdone. There seemed to be an air of celebration and at the same time, ease, comfort and accessibility.

From then on whoever I met right from the youngster who escorted me to my room, the front desk, the room service, the banquet sales person, were all thorough hospitality professionals. Food was average, but the quality of room service as well as the restaurant made up for any minor inadequacies in the food itself. The banquet service was very sincere and very generous. Beverages, cookies, snacks were served in abundance and were of very high quality. Housekeeping in the banquet area was also outstanding.

Coming to areas that made me uncomfortable, the first and most unpleasant was that when I checked into the room, the bed was made and everything looked right for a good night's rest. However when I pulled back the sheets I found that the bed linen had been used, with stains and other obvious signs of use. (Sad to say this is something that I have come across in some of the most high profile hotels.) This one thing negates all the other good work done as you immediately suspect the quality of hygiene - of the toilets, the towels, everything. I called housekeeping and the person who came and changed the linen was very courteous and apologetic.

The other area of discomfort is the long walk from the elevator to the room. The rooms are in a massive circle under what the hotel claims as the largest pillar-less dome in the world. It is a long walk from the elevator to the room. While this makes for good exercise perhaps, it could be serious disadvantage for sick, tired, or elderly guests. They should probably consider having another set of elevators somewhere in between.

Overall, I would say, it was a good experience and I would certainly recommend the place. However, please check the sheets before you get into bed.

  • Stayed October 2010, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank CorporateTheatre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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English first
Mumbai (Bombay), India
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 14 October 2010

Hotel: Sahara Star, Near Domestic Airport
Date: 5th Sep

We had a college re-union with some of our friends dropping from Bangalore, Athens and our professor coming from Pune. Time was short and we needed to be closer to the airport to manage logistics better.

The restaurant at Sahara Star was par excellent. Their evening buffet had a lovely spread and we thoroughly enjoyed our time.

  • Stayed September 2010, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Navnit_Nakra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, UK
Level Contributor
66 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
1 of 5 bubbles Reviewed 13 October 2010

My review of the Sahara Star hotel is a bit biased because I was suffering badly from Delhi Belly when we stayed there, but still, it would never have been an enjoyable experience. It's huge, and all the rooms face a giant atrium with restaurants, cafes etc. There's an indoor swimming pool but it's extremely difficult to get to, extremely uninviting, and we never saw anyone use it. The worst thing of all was that every night from something like 6pm to 10pm there's a laser/lights/fire/music display. It actually is good fun and I would normally have loved it, but I was really ill and just wanted to sleep. But the noise from the show invades every room and I was very grumpy that I had paid money to sleep somewhere nice but wasn't being allowed to! My last complaint is that there's no outside space. We saw sun so rarely in India (holidayed mostly in Kerala) that it would have been good to have just been able to sit outside.

  • Stayed November 2009, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
2 Thank vicksg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mumbai
Level Contributor
19 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed 13 October 2010

The location of the hotel cannot be better. This is just outside the domestic aiport. However, the hotel layout is very confusing. The oval structure does not lend itself to convenient movement within the hotel. For such a big place, the inside of the hotel appears to be claustrophic. The restaurants are good, but you always feel cramped. The rooms offer a great view of the inside of the hotel - make sure you take a room which has a inside view of the hotel. That is the best part of staying there. Lot of weddings go on in this hotel, so may get a bit noisy and crowded.

  • Stayed September 2010, travelled on business
    • 3 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank sharad90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gurgaon
Level Contributor
40 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
2 of 5 bubbles Reviewed 8 October 2010

Very poor internet speed.
Very poor response time.
Very poor service.
Very poor interior.
AC in rooms is not controllable.
Rooms sometimes stink.
Need to walk a long to get in room.
Only good thing is - Its just outside domestic airport.
Check in and check out may take 30 minutes sometimes.

  • Stayed October 2010, travelled on business
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank anilkumawat
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
delhi
2 reviews
4 of 5 bubbles Reviewed 8 October 2010

its a very convenient option for people who fly into mumbai for meetings in subarbs. its right next to the airport and the western express highway
the rooms are of various categories
in our first stay we took a regular room which was small but very comfortable.
in the second one we were upgraded to a deluxe room which had an amazing bathroom.
rooms have a nice view of the lobby which has been designed with an 'outdoor' look
the coffee shop is nice n very comfortable for business meetings
overall a nice experience with good privacy

  • Stayed February 2010, travelled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank anandsa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Boston
Level Contributor
3 reviews
3 hotel reviews
5 of 5 bubbles Reviewed 2 October 2010

My overall experience at the Sahara Star was brilliant. The 1 night rate I got on Expedia was superb value for a 5 star hotel that included pickup from the international airport & drop off at the domestic airport. The hotel is next to (literally) the domestic airport (but there was absolutely no noise), but if your room rate includes pickup/dropoff from/to the airport, they will pick you up from the international airport as well. My room (and I believe all rooms) face a huge enclosed central atrium with a lot of water bodies & greenery, and had a spacious balcony with good seating arrangements allowing me to enjoy the view & excellent room service. Even though the central atrium is protected from the elements it is much warmer than your room, meaning the balcony may be a bit warm for you (this is India so enjoy the enclosed warmth, especially since you won't find a duplicate view from your luxurious hotel room anywhere else). The room was very well appointed with a lot of lighting features, extremely clean & very well laid out. The bathroom is spacious, extremely clean, features both a tub & a separate shower (the "coolness" does take away some efficiency, since there isn't a lot of counter space to keep your bath stuff like toothbrush, shaver, etc. - but that's a very minor point for a short stay). One aspect could be a killer though - the atrium is used for events, so if there is one going on during your stay the noise will probably keep you awake at night.

  • Stayed September 2010, travelled solo
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank getthefacts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Sahara Star Hotel

Property: Sahara Star Hotel
Address: opp Domestic Airport, Mumbai (Bombay) 400099, India
Phone Number:
Region: India > Maharashtra > Mumbai (Bombay)
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#10 Business Hotel in Mumbai (Bombay)
#14 Family Hotel in Mumbai (Bombay)
#14 Romantic Hotel in Mumbai (Bombay)
#21 Spa Hotel in Mumbai (Bombay)
#21 Luxury Hotel in Mumbai (Bombay)
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Sahara Star Hotel 5*
Number of rooms: 286
Official Description (provided by the hotel):
Sahara Star, the flagship hotel of Sahara India Pariwar, is one of India’s most desirable destinations. The 5-star deluxe hotel strategically located near Mumbai's domestic airport magnificently blends Indian mysticism and culture, while personifying the country's progressive spirit blending peerless hospitality with ultra-modern technology. Hotel Sahara Star enthralls the world with its magnificence, an architectural phenomenon, a majestic landmark, a destination to be experienced in its entire splendor. The hotel is a distinct yet contemporary destination which caters to the guest’s requirements with state of the art amenities, services & promotions. Creating a paradigm shift, Sahara Star showcases world largest-pillar-less- clear- to- sky dome, an architectural landmark blending hospitality and entertainment to cater one of the most individualized hospitality experiences. The grand new lobby of the hotel that firmly differentiates between construction and creation is a visual delight, an engineering marvel, a clinical fusion of design and space. Complemented by India's finest 4,000 sq ft Marine Aquarium, abode to world’s only Private Dining Room inside a marine aquarium exquisite marine lives, the Hotel weaves a dining facility amidst these aquatic wonders. The world's first 'hemisphere' three compound-curved custom designed all glass panoramic elevators rising in the exotic 55,000 sq. ft tropical lagoon can be found nowhere else. In an ambience steeped in rich culture and superlative luxury, Sahara Sapphire, Mumbai’s largest pillar-less multi-purpose event hall, gives an opportunity for every host to announce their event to the world. Hotel Sahara Star boasts of its largest hall in the city with a floor plate of 55,000 sq.ft, an impressive ceiling height of 25ft. Besides, reigned by contemporary design, Jade Ballroom embraces a sombre play of elegance. With a capacity to host 1000 guests in its abundant space of 10,000 sq.ft. Jade’s pillar-less multi-function area with a ceiling height of 18 feet is a captivating sight for every guest. With a complete makeover of its exclusive rooms - Earth, Mercury, Uranus and Neptune, Hotel Sahara Star is well appointed with 286 guestrooms inclusive of 14 luxurious suites and 9 Food & Beverage outlets. Hotel Sahara Star features an unbelievable external facade made of glass and steel. Here, the culture, mystique & hospitality of India blends with modern facility & services to create the finest business-cum-leisure hotel of the country. ... more   less 
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Also Known As:
Sahara Star Hotel In Mumbai
Sahara Hotel Mumbai

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