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Trident, Jaipur
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Reviews (3,162)
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Reviewed 8 July 2014

Stayed at property after several years. Check-in was smooth, and room was decent.
The Good:
Away from crowded Jaipur
Good food, and excellent staff, from the reception to the restaurant to the bar, to the pool area, to the room service.
Rooms were almost comfortable but small.
Sleep quality, mattress and pillows were good.
They even had a bedside clock in the room, which is rare in India.
The massage therapist hands were magical.
They have a Gymnasium, which is not elaborate, but in terms of equipment, is much-much better than what is available at other hotels.

The Bad:
Rooms were very small.
Toiletries in the bathroom were non-existent. They only had soap, shampoo, body wash, lotion, and (I think) a shower cap.
Breakfast and food quality, while good, was a far cry from what I remember having 10 years ago. Buffet had definitely shrunk – a victim of cost cutting perhaps.

The Ugly:
The road from Delhi to Jaipur is clogged with traffic because of road and bridge construction at various places, which wastes a lot of time, AND I am sure hurts the economy of that state.

I know that the hotel cannot do anything about the room size, but, next time, either I would not stay at this property, and if I do, I would perhaps take up a bigger room.

Others:
They advertise Free WiFi Internet Connectivity, but that is not so. They charge about Rs. 150 for 30 minutes
Car parking is small
If you have driven to Jaipur, there is no place for your driver to sleep except in the car or he will have to find another place outside.

Room Tip: If you are traveling with kids, take a suite. Their rooms are small.
  • Stayed: June 2014, travelled on business
    • Location
    • Cleanliness
    • Service
Thank Roadstravelled
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JaipurTridentJaipur, General Manager at Trident, Jaipur, responded to this reviewResponded 22 July 2014

Dear Guest,

Thank you for taking the time out and writing the review on Trip Advisor.

I appreciate your specific and constructive feedback as such interactions help us identify areas of opportunity for improvement and also give us further insight into our guests’ expectations, so that we can better exceed them in future.

Rest assured I am going to take up each aspect of your feedback with the respective teams personally so that other guests do not face the same difficulties.

We hope you will not allow this experience to forever mar your perception of our hotel and will allow us another opportunity to prove our commitment to exceeding your expectations.

The team is eager to showcase a much improved aspect of our service standards to you when you next visit us.

I would request you to e-mail me at prashant.gupta@tridenthotels.com whenever you are planning a trip to Jaipur and I will ensure that we will leave no stone unturned to ensure you have a memorable stay with us.

We look forward to welcoming you back soon.


Warm Regards,

Prashant Gupta
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 July 2014

biautifull hotel nice welcome greeting. we enjoyed our stay, very helpfull staff, we needed help with booking train tickets and the concierg helpd. excellent service. the pool area was great. food was good. recomended.

  • Stayed: June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Lisa B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JaipurTridentJaipur, General Manager at Trident, Jaipur, responded to this reviewResponded 14 July 2014

Dear Guest,

Thank you for taking the time to share your feedback on Trip advisor.

The Trident Jaipur is indeed very conveniently located with in 4 kms. from the Amer fort, the famous Pink city as well as opposite the Jal Mahal and close to all the historic monuments.

We are glad that you enjoyed all aspects of your stay and we shall continue to focus on exceed expectations of valuable guests such as yourself.

Our team thank you for the gracious comments on the hospitality shown by them.

With the best location in the entire city our hotel enjoys in front of a lake and surrounded by mountains and the services offered , it really becomes a great proposition for all our guests .


We hope we have an opportunity to serve you again.


Best Regards,
Prashant Gupta

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 July 2014

This property is ideally located for tourists - just opposite the Jal Mahal, a short distance away from Amber fort, and far enough from the noisy city. But the main reason I gave this hotel an excellent rating is the quality of service. The staff here displayed Oberoi's trademark professionalism (making sure that you get reliable advice on the places to visit and avoid, making arrangements for you to dine out) and at the same time, true to the local Rajasthani tradition, they were very friendly and helpful.

  • Stayed: July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank MThomas71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JaipurTridentJaipur, General Manager at Trident, Jaipur, responded to this reviewResponded 14 July 2014

Dear Guest,

Thank you for taking the time to share your feedback on Trip advisor.

The Trident Jaipur is indeed very conveniently located with in 4 kms. from the Amer fort, the famous Pink city as well as opposite the Jal Mahal and close to all the historic monuments.

We are glad that you enjoyed all aspects of your stay and we shall continue to focus on exceed expectations of valuable guests such as yourself.

Our team thank you for the gracious comments on the hospitality shown by them.

With the best location in the entire city our hotel enjoys in front of a lake and surrounded by mountains and the services offered , it really becomes a great proposition for all our guests .


We hope we have an opportunity to serve you again.


Best Regards,
Prashant Gupta

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 July 2014

We really enjoyed our stay here! The hotel is very well maintained and situated across the road from a small lake about half way between downtown and amer fort. Hotel staff extremely professional and helpful. A nice greeting when you arrive involving a complimentary drink (non-alcoholic). The pool area was great, the restaurant was pretty good, and our room was clean and spacious. Prices for food and drink were a little high by Indian standards, but given the quality of the hotel it's not too surprising. We stayed at the Trident chain several times while in India - an absolutley wonderful chain!

  • Stayed: May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Steven E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JaipurTridentJaipur, General Manager at Trident, Jaipur, responded to this reviewResponded 14 July 2014

Dear Guest,

Thank you for taking the time to share your feedback on Trip advisor.

The Trident Jaipur is indeed very conveniently located with in 4 kms. from the Amer fort, the famous Pink city as well as opposite the Jal Mahal and close to all the historic monuments.

We are glad that you enjoyed all aspects of your stay and we shall continue to focus on exceed expectations of valuable guests such as yourself.

Our team thank you for the gracious comments on the hospitality shown by them.

With the best location in the entire city our hotel enjoys in front of a lake and surrounded by mountains and the services offered , it really becomes a great proposition for all our guests .


We hope we have an opportunity to serve you again.


Best Regards,
Prashant Gupta

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 July 2014

Stayed there in last week of June. It was a weekend break trip and it turned out to be a great experience. Hotel staff is very well behaved and helping. Food is good but they should have more options in food. May be one more restaurant with a lake view would be great.

I think toilets in general are bit outdated and need change. We found it bit old fashioned as compared to other hotels in same category.

It was a pleasant stay and would like to explore other hotels of this group around Delhi...

  • Stayed: June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank artee_rana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
JaipurTridentJaipur, General Manager at Trident, Jaipur, responded to this reviewResponded 14 July 2014

Dear Guest,

Thank you for taking the time to share your feedback on Trip advisor.

The Trident Jaipur is indeed very conveniently located with in 4 kms. from the Amer fort, the famous Pink city as well as opposite the Jal Mahal and close to all the historic monuments.

We are glad that you enjoyed all aspects of your stay and we shall continue to focus on exceed expectations of valuable guests such as yourself.

Our team thank you for the gracious comments on the hospitality shown by them and we have noted your comments on the bathrooms.

With the best location in the entire city our hotel enjoys in front of a lake and surrounded by mountains and the services offered , it really becomes a great proposition for all our guests .


We hope we have an opportunity to serve you again.


Best Regards,
Prashant Gupta

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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