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“Oasis of Calm”

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ITC Rajputana, Jaipur
Ranked #18 of 386 Hotels in Jaipur
Mumbai (Bombay), India
Level 4 Contributor
22 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
“Oasis of Calm”
Reviewed 8 August 2012

You'd surely walk into this veritable repository of calm with a smile - the most conveniently located and luxuriously comfortable option yet a fairly affordable one, not just for the discerning tourist but also the business traveler; a very very accessible hotel in every respect... right in the center of the city; convenient for sightseeing, shopping or just a stroll.
A visit to their spa adds to the overall experience; the swimming pool area, the restaurants all serve well toward that. And the staff also helps ensure their guests are comfortable; even so much as a hint of disapproval from a guest and the management ensures they sort it out promptly; so the guests have the same grateful smile that they walked in with and can only appreciate manifold that lap of luxury - an Oasis of Calm - once back into the city's hustle bustle.

  • Stayed July 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank raykha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ITCRAJPUTANA, Manager at ITC Rajputana, Jaipur, responded to this review, 9 August 2012
Dear Guest,

Thank you for taking out time and posting a review on our hotel and its services. It is heartening to get such reviews and, we are delighted that you enjoyed your stay at the ITC Rajputana. My team and I are inspired by your comments and look forward to your continued visits. It was a pleasure to have been of service to you. We take this opportunity to assure you of our best attention and services at all times.

Yours sincerely,.
Sunil Gupta
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (673)
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Delhi
Level 2 Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 7 August 2012

Its a Stunner Stay while i went for a weekend stay. Fabulous property,great people,great service and hospitality.... Way to go Team ITC. Many thanks for making it a memorable stay

Over all a great experience.. It add up to value of Jaipur

Cheers
V

Room Tip: Request for pool side view..
See more room tips
  • Stayed August 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Vjy4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ITCRAJPUTANA, Manager at ITC Rajputana, Jaipur, responded to this review, 8 August 2012
Dear Guest,

Thank you for sharing your feedback through TripAdvisor.

We are delighted to note that you have had a memorable experience at ITC Rajputana.

Your appreciation of the Hotel and our team members is very rewarding and it will motivate them to achieve greater heights of excellence.

We look forward to the pleasure of welcoming you back .

Yours Sincerely,
Sunil Gupta
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
Reviewed 7 August 2012

we spent two weeks in India. visited the golden triangle and found this hotel to be by far the best one. we did not encounter large tour groups but everywhere we stayed therewere weddings,which added two the experience. the evening shows added greatly to the atmosphere and made our evenings memorablr.

  • Stayed July 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank josefacorreia89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ITCRAJPUTANA, Manager at ITC Rajputana, Jaipur, responded to this review, 11 August 2012
Dear Guest,

Thank you for taking out time and posting a review on our hotel and its services. It is heartening to get such reviews and, we are delighted that you enjoyed your stay at the ITC Rajputana. My team and I are inspired by your comments and look forward to your continued visits. It was a pleasure to have been of service to you. We take this opportunity to assure you of our best attention and services at all times.

Yours sincerely,
Sunil Gupta
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
Reviewed 7 August 2012

We stayed here for 3 nights in August. Outstanding in all respects.... Housekeeping and food services are top class. Great pool area for relaxing. Thanks to security and housekeeping for finding my lost belongings. Appreciate greatly.

  • Stayed August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank anu87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ITCRAJPUTANA, Manager at ITC Rajputana, Jaipur, responded to this review, 8 August 2012
Dear Guest,

Thank you for sharing your feedback through TripAdvisor.

We are delighted to note that you have had a memorable experience at ITC Rajputana.

Your appreciation of the Hotel and our team members is very rewarding and it will motivate them to achieve greater heights of excellence.

We look forward to the pleasure of welcoming you back .

Yours Sincerely,
Sunil Gupta
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
Reviewed 7 August 2012

we had a wonderful weekend stay. we were greeted with warmth and a welcomdrink. the staff was friendly, welcoming, and gracious... the ladies beautifully attired in saris with lovely smiles. they were extremely helpful in arranging our tour. the restaurant and bar were splendid and the service excellent. we will definitely be returning on our next visit

  • Stayed July 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank gauravkumar5678
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ITCRAJPUTANA, Manager at ITC Rajputana, Jaipur, responded to this review, 8 August 2012
Dear Guest,

Thank you for sharing your feedback through TripAdvisor.

We are delighted to note that you have had a memorable experience at ITC Rajputana.

Your appreciation of the Hotel and our team members is very rewarding and it will motivate them to achieve greater heights of excellence.

We look forward to the pleasure of welcoming you back .

Yours Sincerely,
Sunil Gupta
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 2 Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 7 August 2012 via mobile

Our visit to ITC Rajputana has been extremely overwhelming, the jal mahal breakfast and the hospitality of the staff is worthy of praise especially Mr Surender and Mr Bhole have been considerate to accommodate our needs, the same hospitality and taste, we also experienced in Peshawari. The whole experience has earned the hotel repeat business as we will book in ITC Maratha in Mumbai.

Stayed August 2012, travelled with family
Helpful?
Thank Chetan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ITCRAJPUTANA, Manager at ITC Rajputana, Jaipur, responded to this review, 8 August 2012
Dear Guest,

Thank you for sharing your feedback through TripAdvisor.

We are delighted to note that you have had a memorable experience at ITC Rajputana.

Your appreciation of the Hotel and our team members is very rewarding and it will motivate them to achieve greater heights of excellence.

We look forward to the pleasure of welcoming you back .

Yours Sincerely,
Sunil Gupta
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Los Gatos, California
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 6 August 2012

We stayed in ITC RAJPUTANA (SHERATON) hotel on Aug 2-3, 2012. What a delight! My husband and I are world travellers and have stayed and seen the best hotels that the world can offer! Although in terms of price this is not too expensive compared to Oberoi or the Umaid Palace of Jodhpur, this hotel met our needs and then some, such as free WIFI in our room clean gorgeous and quite large pool where lap swimming is possible without bumping into anyone, a wonderful spa and modern fitness center. . The service staff here specially Surender Shah & Chef Shirskli went way out of their way to always make us feel welcome. The Chef followed us as we looked at the Indian dishes and explained what each was made of. The waiters remembered what we liked to drink before we asked for it even though the restaurant was busy. We felt truly welcomed and "cherished" as guests, not just paying customers. As we were leaving our breakfast table we asked for restaurant recommendations on the way to Agra from Jaipur. Mr. Shah was concerned and instead packed us whatever we want from the buffet to take with us because he believes there are no hygenic restaurants in our route. HOW THOUGHTFUL IS THAT? Now what hotel have you ever stayed in any country where a staff was concerned about you AFTER YOU LEFT their hotel? I was really touched by his concern. After touring India for the last 8 days, this hotel was a welcome respite. To SPG and ITC management, thank you for choosing such wonderful staff
I am currently in Westin Gurgoan and while this hotel is wonderful, it can not compare to the hospitality we felt in ITC RAJPUTANA. The best experience we have in India hospitality.

Room Tip: ask for the one facing the pool.
See more room tips
  • Stayed August 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank YAPUYOS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ITCRAJPUTANA, Manager at ITC Rajputana, Jaipur, responded to this review, 9 August 2012
Dear Guest,

Thank you for taking out time and posting a review on our hotel and its services. It is heartening to get such reviews and, we are delighted that you enjoyed your stay at the ITC Rajputana. My team and I are inspired by your comments and look forward to your continued visits. It was a pleasure to have been of service to you. We take this opportunity to assure you of our best attention and services at all times.

Yours sincerely,.
Sunil Gupta
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about ITC Rajputana, Jaipur

Property: ITC Rajputana, Jaipur
Address: Palace Road, Jaipur 302006, India (Formerly Sheraton Rajputana Palace Hotel)
Region: India > Rajasthan > Jaipur District > Jaipur
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Jaipur
#8 Luxury Hotel in Jaipur
#8 Romantic Hotel in Jaipur
#8 Spa Hotel in Jaipur
#9 Family Hotel in Jaipur
Price Range (Based on Average Rates): £
Hotel Class:5 star — ITC Rajputana, Jaipur 5*
Number of rooms: 218
Official Description (provided by the hotel):
Experience the finest in luxury...exquisite rooms, plush surroundings, the most delectable fare and impeccable service...all under one roof! The pleasure of premier restaurants serving Indian,Continental and Chinese cuisines. ... more   less 
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Also Known As:
Itc Rajputana, Jaipur Hotel Jaipur
Sheraton Hotel Rajputana
Sheraton Jaipur
Sheraton Rajputana Hotel

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