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“Exceptional treatment from the staff members!”

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ITC Rajputana, Jaipur
Ranked #16 of 380 Hotels in Jaipur
Gurugram (Gurgaon), India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Exceptional treatment from the staff members!”
Reviewed 8 July 2014

We booked this hotel for our weekend in Jaipur and it is a unique little gem, really.

It is the perceptive and friendly service that makes it worthwhile staying in ITC Rajputana. The staff are social at just the right level and they go to great length to make you feel at home.

The room we had was spacious and pretty and the breakfast is good.

Special thanks to Shiv Mahipal and Anirudh for making the stay extremely comfortable.

Room Tip: Rooms with pool view are nice..
See more room tips
  • Stayed July 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Avantika2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ITCRAJPUTANA, Manager at ITC Rajputana, Jaipur, responded to this review, 12 July 2014
Dear Guest,

We thank you for staying at the ITC Rajputana and wish to express our gratitude for having chosen to stay with us.

It gives us great pleasure to know that you had a pleasant and comfortable stay at the ITC Rajputana. Thank you for especially complimenting Shiv Mahipal and Anirudh, I have shared your words of encouragement with them and they were extremely delighted to hear from you.

We do hope you will have an opportunity to visit Jaipur soon and stay with us.

Assuring you of our best attention at all times

Warm regards,

Sunil Gupta
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
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  • Sleep Quality
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  • Cleanliness
Traveller tips help you choose the right room.   Room tips (655)
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delhi
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 July 2014

Right from the time i arrived , the welcome process was handled so assiduously by Susan, that it exuded a warmth felt only when you're at a close friends house. Throughout the visit i was taken care off with care and empathy...thanks again to your staff and culture

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank raysz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ITCRAJPUTANA, Manager at ITC Rajputana, Jaipur, responded to this review, 12 July 2014
Dear Guest,

Greetings from ITC Rajputana, A Luxury Collection Hotel !

Thank you for taking out some of your valuable time and posting your feedback on tripadvisor.

We are delighted to know that you had a pleasant and a comfortable stay and thank you for appreciating the overall services of the Hotel especially Suzan from Front Desk.

We do hope you will recommend us to your friends and associates,

We look forward to the pleasure of welcoming you back soon.

Assuring you of our best attention,

Yours sincerely,

Sunil Gupta
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Delhi, Delhi, India
Level Contributor
23 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 7 July 2014 via mobile

Responsible luxury~ yes it is at itc rajputana Jaipur. No doubts. The property is indeed very good and some of the staff made your stay more meaningful. Especially I would like to say Ms. Spa manager may be the best In the industry. She take care of spa, pool, kid's room, recreation room and all are well maintained. She treat each guest as a special guest.Having very good marketing skills also. Another person is Mr.surender at restaurant and treat every guest with the same warmth and is very friendly. He take care even the minuest requirement of every guest. And another charming lady ms.Rashpal ensures that stay is comfortable and very honest in communication. E.g when she noted the housekeeping problem she has told me very clearly that it shall take some time to rectify.

Stayed July 2014, travelled on business
Helpful?
Thank rajivmalik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ITCRAJPUTANA, Owner at ITC Rajputana, Jaipur, responded to this review, 12 July 2014
Dear Guest,

Greeting from ITC Rajputana, A Luxury Collection Hotel !

We thank you for staying at ITC Rajputana during your recent visit to Jaipur.

It is a pleasure to know that our team’s effort made your stay special and exceeded your
expectations . I would like to take this opportunity to thank you for your appreciation which will certainly motivate us to create more such 'WOWS".

I certainly hope that we will see you return to the ITC Rajputana soon and look forward to the pleasure of welcoming you back.

Assuring you of our best attention at all times,

Sunil Gupta
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Noida, India
1 review
Reviewed 6 July 2014

we are coming jaipur in oct 2014with whole family and my dog may know that you are allow pet
it will nice to us. kindly let us know abt it........ it very nice hotel and staff is also nice... we are coming again
parul

Room Tip: we want ask are you allowing pet
See more room tips
  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank parulchaudhary
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ITCRAJPUTANA, Manager at ITC Rajputana, Jaipur, responded to this review, 7 July 2014
Dear Guest,

Greetings from ITC Rajputana, A Luxury Collection Hotel !

It is a pleasure to know that you are planning to visit Jaipur in the month of October with your family . May we request you to kindly send your reservation details at reservations.itcrajputana@itchotels.in for necessary action.

We look forward to your visit.

Best wishes,

Sunil Gupta
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Delhi
Level Contributor
33 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 5 July 2014

stayed in June 2014

we were a adults and a child

nice rooms ( was an upgrade)
nice bath
very courteous staff and employees
good b/f
good pool
good gym
tt table in an ac room.... v.good
overall excellent stay

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank globetrotter_delhi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ITCRAJPUTANA, Manager at ITC Rajputana, Jaipur, responded to this review, 7 July 2014
Dear Guest,

Greetings from ITC Rajputana, A Luxury Collection Hotel !

Thank you for taking out some of your valuable time and posting your feedback on tripadvisor.

We are delighted to know that you had a pleasant and a comfortable stay and thank you for appreciating the overall services of the Hotel. We do hope you will recommend us to your friends and associates,

We look forward to the pleasure of welcoming you back soon.

Assuring you of our best attention,

Yours sincerely,

Sunil Gupta
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 July 2014

I've just come back from a three day welcome holiday package I took for my family at ITC RAJPUTANA in jaipur.. I can't hold back reviewing it today itself as I feel obliged to share the wonderful experience I had at the hotel.. Right from the word go, reservations to the front desk..it was soo personal, that it seemed as if I was a regular guest. Extremely courteous, very warm and friendly..not to forget, very respectful.. Check-in was a breez and then followed three days of complete bliss.. Everyone I encountered just confirmed that I had made the best choice by bringing my family here!! The room was beautiful and very very comfortable.. The food....lip smacking... And the service.. Phenomenal!! I don't really remember the head chefs name, but the courtesy he extended was fantastic, I really bowled over.. I know my review may sound like I've been paid for it ;-) but really you've got to experience this kind of hospitality to really understand what hospitality should be like in a five star property..from the humble rakesh, from the housekeeping to the sweet people at the front desk..the fantastic cooks and the ever so polite service attendants at Jal mahal... I thank you all for one of the most memorable holiday that I'll cherish with my wife and daughter.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank harneet m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ITCRAJPUTANA, Manager at ITC Rajputana, Jaipur, responded to this review, 7 July 2014
Dear Guest,

Greeting from ITC Rajputana, A Luxury Collection Hotel !

We thank you for staying at ITC Rajputana during your recent visit to Jaipur.

It is a pleasure to know that our team’s effort made your stay special and exceeded your
expectations . I would like to take this opportunity to thank you for your appreciation which will certainly motivate us to create more such 'WOWS".

I certainly hope that we will see you return to the ITC Rajputana soon and look forward to the pleasure of welcoming you back.

Assuring you of our best attention at all times,

Sunil Gupta
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 4 July 2014

One of the finest property with friendly staff, a five star in true sense with lots of amenities. Food is extraordinary (peshavari). If in Jaipur undoubtedly calls fr a visit. ITC does lives up to its reputation.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank ikkashyap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ITCRAJPUTANA, Manager at ITC Rajputana, Jaipur, responded to this review, 7 July 2014
Dear Guest,

Greetings from ITC Rajputana, A Luxury Collection Hotel!

Thank you for choosing to stay at the ITC Rajputana, Jaipur and marking us the Finest Property . We are indeed delighted to know that you enjoyed your stay, in particular the friendly service, amenities and the Food at Peshawri Restaurant.

We do hope you will recommend us to your friends and associates and look forward to the pleasure of welcoming you back whenever you plan your next visit to Jaipur.


Sincerely,

Sunil Gupta
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about ITC Rajputana, Jaipur

Property: ITC Rajputana, Jaipur
Address: Palace Road, Jaipur 302006, India (Formerly Sheraton Rajputana Palace Hotel)
Region: India > Rajasthan > Jaipur District > Jaipur
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Jaipur
#7 Spa Hotel in Jaipur
#7 Luxury Hotel in Jaipur
#8 Romantic Hotel in Jaipur
#9 Family Hotel in Jaipur
Price Range (Based on Average Rates): £
Hotel Class:5 star — ITC Rajputana, Jaipur 5*
Number of rooms: 218
Official Description (provided by the hotel):
Experience the finest in luxury...exquisite rooms, plush surroundings, the most delectable fare and impeccable service...all under one roof! The pleasure of premier restaurants serving Indian,Continental and Chinese cuisines. ... more   less 
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Also Known As:
Itc Rajputana, Jaipur Hotel Jaipur
Sheraton Hotel Rajputana
Sheraton Jaipur
Sheraton Rajputana Hotel

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