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“Another Great Stay!”

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ITC Rajputana, Jaipur
Ranked #16 of 380 Hotels in Jaipur
Montreal Canada
2 reviews
“Another Great Stay!”
Reviewed 15 July 2014

This was our 5th stay at the Rajputana. We visit Jaipur frequently on business and have now made the Rajputana our home away from home.

On this trip we stayed for 10 days and while the outside temperatures were very high our room was kept comfortable by the AC.

The staff in this hotel are very well trained and are very responsive. Most of our daily interaction is with the staff in the restaurants who once again helped make our stay very special. The head staff in Jai Mahal - Mahendra, Surender and Chandra are all outstanding hosts and made us feel very welcome each morning..

We look forward to our next stay.

  • Stayed July 2014, travelled on business
    • Value
    • Location
    • Service
Helpful?
Thank AChurch-Canada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ITCRAJPUTANA, Manager at ITC Rajputana, Jaipur, responded to this review, 18 July 2014
Dear Guest,


Greetings from ITC Rajputana, A Luxury Collection Hotel !

Thank you for patronizing our hotel and for sharing your experience during your stay.

It gives us great pleasure to know that had a pleasant and a comfortable stay and thank you for appreciating the overall services of the Hotel.

The Team at the Jal Mahal Restaurant, Mahendra, Surender and Chandra are extremely inspired with your kind words and have conveyed their gratitude.

We do hope you will recommend us to your friends and associates and look forward to the pleasure of welcoming you back soon.

Best wishes,
Sunil Gupta
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (655)
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English first
Abu Dhabi, United Arab Emirates
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 14 July 2014

We stayed @ this property for 3 days in the 1st week of July. The central lobby is very impressive as you walk in. The staff were extremely courteous not only to us, but to the kids as well. The property is spread out, but not exactly like a big resort. We had a few options to explore with the kids like play ground near the pool, games rooms and an external walk way around the property. The rooms had a very high degree of sound proofing and hence the eternal nose from the street was not audible at all. The food was awesome and we tried some set menu. The evenings were made special with some traditional folk dance and music. My son tried his hands on the tabla and here too the master was nice enough to encourage him and made him feel like a pro.

The only flip side was the external cleanliness neat the pool side and common areas during the evenings. Some continuous cleaning through the day would be great.

Room Tip: Rooms to the inner side facing the pool would be nice and less noisy. The external view on the road...
See more room tips
  • Stayed July 2014, travelled with family
    • Location
    • Rooms
    • Service
Helpful?
Thank Sreemant_Roy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ITCRAJPUTANA, Manager at ITC Rajputana, Jaipur, responded to this review, 18 July 2014
Dear Guest,

Greetings from ITC Rajputana, A Luxury Collection Hotel !

Thank you for taking out your valuable time and posting your feedback on tripadvisor.

We are delighted to know that you had a pleasant and a comfortable stay and thank you for appreciating the overall services of the Hotel.

I have shared your compliments with my team and they are extremely inspired with your kind words. We do hope you will have an opportunity to visit Jaipur soon and stay with us again on your next visit.

Assuring you of our best attention,

Yours sincerely,

Sunil Gupta
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
17 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 12 July 2014

I am a frequenter to ITC properties and very recently stayed at Rajputana. The 2 day stay at the property was one of the best I ever stayed in any ITC property elsewhere in India. Though it was a business trip and my stay in Hotel was short but i would like to have a special mention of Shreya Chauhan who helped me through smooth checkin and helped me also organise a stay in Jodhpur property and made sure my small time spent in hotel is worth. Also would like to mention Mr Sumit who was very courteous to help me with an early morning checkout and packed breakfast so that I have a good next day.

I was staying in 1436 which is a pool facing room with a lovely view. Room was big and spacious with small small things taken care off. Staff was very welcoming and always proactively ensured it feels home away from home.

I would love to visit again soon and keep up the good work. Cheerz!!

Room Tip: Rooms with pool side are a bit far but good.
See more room tips
  • Stayed July 2014, travelled on business
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank Vikas M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ITCRAJPUTANA, Manager at ITC Rajputana, Jaipur, responded to this review, 18 July 2014
Dear Guest,

Greetings from ITC Rajputana, A Luxury Collection Hotel!

Thank you for choosing to stay at the ITC Rajputana and sharing your experience on Trip Advisor .

We are indeed delighted to know that you enjoyed your stay, in particular the Pool Facing Room and the warmth of the hotel associates who made you feel " home away from home".

Needless to mention that Shreya Chauhan and Sumit were extremely delighted with your compliments and have conveyed their gratitude.

We do hope you will recommend us to your friends and associates and look forward to the pleasure of welcoming you back whenever you plan your next visit to Jaipur.


Sincerely,

Sunil Gupta
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mumbai (Bombay), India
1 review
Reviewed 9 July 2014

I planned my honeymoon trip to Rajasthan and our first stop was Jaipur. From the day I started planning the trip, one person helped me till the end of the stay there. His name is Mahipal from the Concierge desk. He is an awesome guy who made our first stay the most memorable one. If you are planing a trip to Jaipur please do contact him and he will help you sort everything out. Another person I want to mention is Shiv who is also part of the Concierge team who helped us during the trip. These two people helped us with the sight seeing arrangements and the needs within the hotel. I almost missed one other person, Suresh our chauffeur who is very sweet and a patient guy. The hotel is amazing and it truly is a luxury hotel with all the amenities that you will enjoy. All the staff there make you feel good and want you to come there again. We will surely be staying at the ITC Rajputana when we visit Jaipur again. This stay has made us want to try other ITC hotels as well and hope they are as amazing as this was.

  • Stayed July 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
Thank johnpetes911
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ITCRAJPUTANA, Manager at ITC Rajputana, Jaipur, responded to this review, 12 July 2014
Dear Guest,

Greetings from ITC Rajputana, A Luxury Collection Hotel !

We are indeed so delighted to know that you had a memorable stay at the ITC Rajputana.

I have shared your compliments with Shiv and Mahiplal who assisted you during your stay. They are extremely inspired with your kind words . We do hope you will recommend us to your friends and associates.

We look forward to the pleasure of welcoming you back soon,

With best wishes,

Sunil Gupta
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gurugram (Gurgaon), India
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 9 July 2014

we visted ITC Rajputana in july 2014 and I was amazed at the beauty of the hotel. Rooms are very nicely done.Super amenities in the rooms and the bathrooms. Staff is good. we ordered food at 1:00 AM Midnight and it was there. Food is superb and jal mahal is the best places to eat. Clap Clap for gazal singers.
Althoght it was cumbersome at the time of bearkfast as the place was flooded with guests and many of them were annoyed for not getting the table on time and pool was also not working on the day we checked in.
But overall it was good stay.
ITC sure knows how to welcome its guests.

Stayed July 2014, travelled with family
Helpful?
Thank Payal1981
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ITCRAJPUTANA, Manager at ITC Rajputana, Jaipur, responded to this review, 12 July 2014
Dear Guest,

We thank you for staying at the ITC Rajputana and wish to express our gratitude for having chosen to stay with us.

It gives us great pleasure to know that you had a pleasant and comfortable stay at the ITC Rajputana. I have shared your words of encouragement with my team and they were extremely delighted to hear from you.

Needless to mention that we have made a note of your observations on areas which need improvement and shall certainly review the same and take corrective action.

We do hope you will have an opportunity to visit Jaipur soon and stay with us.

Assuring you of our best attention at all times

Warm regards,

Sunil Gupta
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gurugram (Gurgaon), India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 July 2014

We booked this hotel for our weekend in Jaipur and it is a unique little gem, really.

It is the perceptive and friendly service that makes it worthwhile staying in ITC Rajputana. The staff are social at just the right level and they go to great length to make you feel at home.

The room we had was spacious and pretty and the breakfast is good.

Special thanks to Shiv Mahipal and Anirudh for making the stay extremely comfortable.

Room Tip: Rooms with pool view are nice..
See more room tips
  • Stayed July 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Avantika2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ITCRAJPUTANA, Manager at ITC Rajputana, Jaipur, responded to this review, 12 July 2014
Dear Guest,

We thank you for staying at the ITC Rajputana and wish to express our gratitude for having chosen to stay with us.

It gives us great pleasure to know that you had a pleasant and comfortable stay at the ITC Rajputana. Thank you for especially complimenting Shiv Mahipal and Anirudh, I have shared your words of encouragement with them and they were extremely delighted to hear from you.

We do hope you will have an opportunity to visit Jaipur soon and stay with us.

Assuring you of our best attention at all times

Warm regards,

Sunil Gupta
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
delhi
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 July 2014

Right from the time i arrived , the welcome process was handled so assiduously by Susan, that it exuded a warmth felt only when you're at a close friends house. Throughout the visit i was taken care off with care and empathy...thanks again to your staff and culture

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank raysz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ITCRAJPUTANA, Manager at ITC Rajputana, Jaipur, responded to this review, 12 July 2014
Dear Guest,

Greetings from ITC Rajputana, A Luxury Collection Hotel !

Thank you for taking out some of your valuable time and posting your feedback on tripadvisor.

We are delighted to know that you had a pleasant and a comfortable stay and thank you for appreciating the overall services of the Hotel especially Suzan from Front Desk.

We do hope you will recommend us to your friends and associates,

We look forward to the pleasure of welcoming you back soon.

Assuring you of our best attention,

Yours sincerely,

Sunil Gupta
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about ITC Rajputana, Jaipur

Property: ITC Rajputana, Jaipur
Address: Palace Road, Jaipur 302006, India (Formerly Sheraton Rajputana Palace Hotel)
Region: India > Rajasthan > Jaipur District > Jaipur
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Jaipur
#7 Luxury Hotel in Jaipur
#7 Spa Hotel in Jaipur
#8 Romantic Hotel in Jaipur
#9 Family Hotel in Jaipur
Price Range (Based on Average Rates): £
Hotel Class:5 star — ITC Rajputana, Jaipur 5*
Number of rooms: 218
Official Description (provided by the hotel):
Experience the finest in luxury...exquisite rooms, plush surroundings, the most delectable fare and impeccable service...all under one roof! The pleasure of premier restaurants serving Indian,Continental and Chinese cuisines. ... more   less 
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Also Known As:
Itc Rajputana, Jaipur Hotel Jaipur
Sheraton Hotel Rajputana
Sheraton Jaipur
Sheraton Rajputana Hotel

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