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“Most memorable”

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ITC Rajputana, Jaipur
Ranked #17 of 380 Hotels in Jaipur
New Delhi, India
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Most memorable”
Reviewed 9 August 2014

Excellent property. Courteous staff. Awesome stay. Best part is that mini bar in the room is on actual mrp basis.10 rupees for chips . 50 for coke.
And 50 for cashew nuts. Never seen this sort of honesty in any other 5 star property. Will visit again. Stayed with family and friends. Spl thanks to mr.surender at jal mahar restaurent who made serious efforts to ensure that we got pampered in the best possible way

  • Stayed August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank nishant20142014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ITCRAJPUTANA, Manager at ITC Rajputana, Jaipur, responded to this review, 12 August 2014
Dear Guest,

Greetings from ITC Rajputana, A Luxury Collection Hotel !

Thank you so much for such a heartening Review. It gives us great pleasure to know that you had a pleasant and comfortable stay at the ITC Rajputana.

The entire team feels privileged and honored by your kind words of appreciation especially Surinder Shah was extremely touched with your compliments.

We do hope you will recommend us to your friends and associates and look forward to the pleasure of welcoming you back.

Warm regards,

Sunil Gupta
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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3,300 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (655)
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Muktsar, India
Level Contributor
46 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 9 August 2014 via mobile

Wonderful hotel, decided to stay at a full service proper chain hotel after feeling fleeced last time around at Lebua Lodge.

Top class food, quite lively all around and the level of service one would expect at ITC hotels. My only complaint was that their rooms could've been a bit bigger and plusher. The room we got is the standard 90s hotel room, with a loo on the right and closet on the left. All these chain hotels need to choke up their ideas and have proper 21st Century facilities.

Stayed August 2014
Helpful?
Thank discerningsingh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ITCRAJPUTANA, Manager at ITC Rajputana, Jaipur, responded to this review, 12 August 2014
Dear Guest,

Greetings from ITC Rajputana, A Luxury Collection Hotel !

Thank you for sharing your experience during your recent visit to ITC Rajputana and for complimenting the ambience, services and food. We do hope you will recommend us to your friends and services.

We shall certainly review your feedback on the rooms during the renovation of the hotel and take necessary action.

We value your patronage and look forward to the pleasure of welcoming you back soon.

Sincerely,

Sunil Gupta
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bengaluru, India
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 9 August 2014

Kabil Dev was very kind and understanding the requirement of unique customer demand, like preparing diet foods for diabetic & kidney patient.
Also the restaurant team was great & helpful in assisting us on the food requirement.

Hospitality of the Rajputana was nice and Rooms was kept very clean and hygienic.

Room Tip: Very nice Hotel to stay for few when you are in Jaipur. try once.
See more room tips
  • Stayed August 2014, travelled on business
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank Vemu1975
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ITCRAJPUTANA, Manager at ITC Rajputana, Jaipur, responded to this review, 12 August 2014
Dear Guest,


Greetings from ITC Rajputana, A Luxury Collection Hotel !

It is a pleasure to know that you had an enjoyable experience during your stay and thank you for complimenting Chef Kabil Dev. He is extremely inspired with your kind words

We do hope you will recommend us to your friends and associates and look forward to the pleasure of welcoming you back soon.

Best wishes,
Sunil Gupta
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bengaluru, India
Level Contributor
38 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 9 August 2014

Dear ITC Rajputana,

Thank you for making our stay enjoyable, warm and memorable.

We appreciate the front office team of Shiv, Chef Parul in the restaurant and Room Service team were excellent.

Suggestion to would be travellers is to consider this hotel as a good option for your future stay!

Best regards,
Nikhil Agrawal

Room Tip: Good rooms and Good Service and Food.
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  • Stayed August 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank Nikhil2610
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ITCRAJPUTANA, Manager at ITC Rajputana, Jaipur, responded to this review, 12 August 2014
Dear Guest,

Greetings from ITC Rajputana, A Luxury Collection Hotel!

We thank you for sharing your experience during your recent stay at the ITC Rajputana.

We are delighted to know that you had a pleasant and a comfortable stay and you carry warm memories of the Hotel. I am sharing your words of appreciation with my team (especially Chef Parul Kapoor) which sure will motivate them to offer even higher levels of excellence and we shall make every effort to continue to live up to your expectations in future as well.

We thank you once again and look forward to the pleasure of welcoming you back whenever you plan your next visit to Jaipur.


Sincerely,

Sunil Gupta
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pune, India
Level Contributor
27 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 8 August 2014

Great place to stay and relax. Rooms are lovely, food exotic and the staff very friendly. Enjoyed my stay thoroughly. The overall ambience is awesome. The gym and the pool are very good. Loved the live ghazals and songs at the restaurant.

  • Stayed August 2014, travelled on business
    • Value
    • Rooms
    • Service
Helpful?
1 Thank vinod b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ITCRAJPUTANA, Manager at ITC Rajputana, Jaipur, responded to this review, 9 August 2014
Dear Guest,

Thank you for taking out time and posting a review on our hotel and its services.

It is heartening to get such reviews and we are delighted that you enjoyed your stay at the ITC Rajputana. My team and I are inspired by your comments and look forward to your continued visits. It was a pleasure to have been of service to you.

We take this opportunity to assure you of our best attention and services at all times.

Thanking you,

Sunil Gupta
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sharjah, United Arab Emirates
Level Contributor
118 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed 7 August 2014

The hotel might not catch your attention from the outside but once inside- you will be bowled over with its architecture and the royal feel of the place. The lobby is the showstopper of the place, and there is an airy feel to the place. The gym and the spa area too are uniquely themed and takes you away from the hustle bustle of the hotel. We stayed in a pool facing room and the room was spacious enough with all the comfortable amenities. The bathroom was a little small than expected. The pool is large and quite scenic. With so many spaces worth admiring, we were exploring the property at night and then we had a rather unpleasant encounter with a security staff. We were literally shooed away from a section which apparently consisted of suites, saying that we would disturb the guests! And this while the security person himself was talking on the mobile. We expressed our displeasure to the reception staff. Then we were told that it is not allowed to take pictures inside the property at night! Quite a surprising rule for in-house guests. And so with this experience, I would not rate the hospitality factor of the hotel so well. We had dinner at their award winning 24-hour dining place, and the food served was good.

  • Stayed June 2014, travelled with friends
    • Location
    • Sleep Quality
    • Service
Helpful?
1 Thank Kushal2687
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ITCRAJPUTANA, Manager at ITC Rajputana, Jaipur, responded to this review, 9 August 2014
Dear Guest,

Greetings from ITC Rajpuana, A Luxury Collection Hotel !

Thank you so much for your positive feedback, we are so delighted to note that you had an enjoyable experience and that our service and facilities exceeded your expectations.

The entire team feels privileged and honored by your kind words of appreciation. We do hope you will recommend us to your friends and assocaites and look forward to the pleasure of welcoming you back soon,

With best wishes,

Sunil Gupta
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 7 August 2014

I stayed at the hotel for three days from July 20 to 23. I was looking forward to a relaxing vacation, away from the maddening rush of Delhi. Though unfortunately Jaipur city now appears worse. With traffic going up manifolds over the years and metro work adding to the mess. However, the hotel made up more than made up for the disappointment. The food and hospitality is amazing. I am glad I took all meal package. The guys in the restaurant served us with lot of affection. Big thanks to all of them. Special thanks to Francis, Ritesh, Mahesh, Alind, Vivek. Housekeeping guys too are very helpful and prompt. The only sore point I found was the staff at the reception. Especially the ladies at the reception. They appear starchy and unbothered.
.

Room Tip: Avoid executive rooms, choose the category above.
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  • Stayed July 2014, travelled with family
    • Location
    • Rooms
    • Service
Helpful?
1 Thank AmitPahal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ITCRAJPUTANA, Manager at ITC Rajputana, Jaipur, responded to this review, 9 August 2014
Dear Guest,

We thank you for staying at ITC Rajputana during your recent visit to Jaipur.

It is a pleasure to know that our team’s effort made your stay special and exceeded your
expectations . I would like to take this opportunity to thank you for your appreciation which will certainly motivate us to create more such 'WOWS".

I have shared your generous compliments with my team and they are extremely inspired by your kind words.

We do hope you will recommend us to your friends and associates and look forward to the pleasure of welcoming you back.

Sincerely,

Sunil Gupta
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about ITC Rajputana, Jaipur

Property: ITC Rajputana, Jaipur
Address: Palace Road, Jaipur 302006, India (Formerly Sheraton Rajputana Palace Hotel)
Region: India > Rajasthan > Jaipur District > Jaipur
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Jaipur
#7 Luxury Hotel in Jaipur
#7 Spa Hotel in Jaipur
#8 Romantic Hotel in Jaipur
#9 Family Hotel in Jaipur
Price Range (Based on Average Rates): £
Hotel Class:5 star — ITC Rajputana, Jaipur 5*
Number of rooms: 218
Official Description (provided by the hotel):
Experience the finest in luxury...exquisite rooms, plush surroundings, the most delectable fare and impeccable service...all under one roof! The pleasure of premier restaurants serving Indian,Continental and Chinese cuisines. ... more   less 
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Also Known As:
Itc Rajputana, Jaipur Hotel Jaipur
Sheraton Hotel Rajputana
Sheraton Jaipur
Sheraton Rajputana Hotel

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