We stayed at this hotel as part of our Golden Triangle trip to India. The customer service was exceptional.
The hotel has a wonderful swimming pool, quality gym, spa facilities, two nice bar areas (one by the pool) and even a mini shopping area
I must say a special mention to Mahinder the bar staff and our customer service person (unfortunately, I can’t remember her name) who were really good.
The main disappointment was the multi cuisine restaurant. The choices were limited and the quality of service and the attention to detail definitely needs a huge improvement. We decided to dine out due to this. Also there was always a wait during breakfast and upto an hour wait during the evening hours. I understood later from the pool bar staff Mahinder and our customer service staff that this is mainly because one of their resturants is undergoing renewation and there was a group booking. Communication about this issues would have improved the frustrationsMore
- Free Wifi
- Free Parking