A special thank you to Chandni and Ravi for helping organise an excellent stay and our
onward move to Agra and Delhi. From pick-up to drop off, Rambagh Palace performed beyond our expectations.
Our suite was comfortable and well maintained by the houskeeping team. Breakfast was good and they even had HP sauce having been alerted by the Lake Palace!
The outdoor and indoor swimming pool were very well presented with proactive staff and the Polo Bar finished off two excellent evenings.
Chandni even rang us two days after we left to ensure our stay in New Delhi was going according to plan, that is what i class as customer service!
Our only hiccup was a bad Thai fish curry, this was dealt with by the restaurant manager in a professional manner. As it was our final night the chef did not have the opportunity to redeem himself but everything was concluded to our satisfaction.
The Rambagh Palace has raised the bar in customer service, Chandni, with the rest of the front desk team are setting a great example to hotel staff and have surpassed all our previous experiences.
- Official Description (provided by the hotel):
- About Taj Hotels Resorts and Palaces: Established in 1901, Taj Hotels Resorts and Palaces is one of Asia's largest and finest group of hotels, comprising over 119 hotels in 61 locations across India with an additional 17 international hotels in the Maldives, Malaysia, UK, USA, Bhutan, Sri Lanka, Africa and the Middle East. From world-renowned landmarks to modern business hotels, idyllic beach resorts to authentic Grand Palaces, each Taj hotel offers an unrivalled fusion of warm Indian hospitality, world-class service and modern luxury. For over a century, The Taj Mahal Palace, Mumbai, the iconic flagship has set a benchmark for fine living with exquisite refinement, inventiveness and warmth. Taj Hotels Resorts and Palaces is part of the Tata Group, India's premier business house. ... more less
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- Also Known As:
- Taj Rambagh Palace Jaipur
- Taj Rambagh Palace Hotel Jaipur
- Rambagh Palace Hotel Jaipur
- Rambagh Palace Jaipur
- Rambagh Hotel Jaipur