We visited this hotel this october 2013. The worst services i ever had.
We were told at the time of booking that we have complimentary pickup and breakfast available. But, on arrival we waited 1 long hour and nobody came to pick us from the railway station and hence we had to book taxi at our own.
On arriving at the hotel, we were not provided the complimentary breakfast as because we checked in 45-50 mins earlier that the normal check-in time.
Entering the hotel room, it was nicely decorated. We opted for deluxe room and that was too small to accommodate. More off, the boy said, "let me pull off the bed cover, as because if you sit or sleep over it it will get spoiled" and he actually removed it!
The room had open window on a hanging balcony with no lock system available, questioning your security. The room had a window AC and that too the splits moving downward only below bed level. The TV in the room was a normal old style rounded box monitor and the remote controls didnot work. Room cleaning service was not provided before 11.30am and if you want to order food in your room you need to pay extra charges. Do you really think this kind of service worths for a booking of Rs 3000/- per day/night???
The next day we went for breakfast and that too was very ordinary (buffet - ungrilled Veg Sandwich, boiled egg, juice, idli & Sambar, tea/cofee). The prices at the hotel restaurant are too expensive. one cup of black coffee comes to around RS 80/- after tax and vat addition. Moreover, in dinner we ordered alu-gobi ka sabji and that was served stale but after complaining they made a fresh one and served us back.
Wiffy service works good at lobby area only.
Asking for a car hire to move around the city, the prices were too high. I would rather suggest to walk down the road and avail a local taxi, the local people welcome you warm and help you see around the city in much nominal charges.
This hotel also provides for puppet shows and musical functions but on demand only and are very highly chargeable. If you are visiting in a team you may opt it... :)
The hotel is a bit away from the main road connector but all the necessities are easily available.
Very bad experience but nice hotel in looks and cleanliness. Very poor service.
- Official Description (provided by the hotel):
- Welcome to Hotel Sarang Palace! Sarang Palace is one of the most popular hotels In Jaipur providing Three star Facilities. As one of the best run Family Budget Hotels in Jaipur ,Hotel Sarang Palace is known for its Prime location. Hotel Sarang Palace is almost 1 kilometers away from bus stand, Train station & M.I road. Relax yourself in our 31 Luxurious Airconditioned elegantly designed spacious rooms and suites equippped with all modern facilities. Each room is full of sunlight and has unique Rajasthani theme and color. Hotel Sarang Palace offers free Wifi . Sarang Palace offers mouth watering delicacies at our multicuisine restaurant, Pakwaan'. We are located very near to famous mega Shopping malls ,Triton mall and on a walking distance from chandpole Bazzaar. 10 minutes away from City palace, Hawamahal and Jantarmantar. Sarang Palace has fully equipped conference hall, meeting hall for all your business needs. We offer car rental facilities in Jaipur at reasonable prices. We have Spa, Yoga, Jogging Track facilties very close to hotel. ... more less
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- Also Known As:
- Sarang Palace Hotel
- Sarang Palace Jaipur