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EStruwig
Pretoria, South Africa

All the needed accessories on hand!

4.0 of 5 bubblesReviewed 5 May 2017
Nice and modern hotel. Received like royalty every time when arriving back from day tours. Happy,cozy feeling.
Food in the Hotel as good and the service excellent!

The wifi rulings are ridiculous! 30 min per day free. The Hotel will have to catch up with the others on this.The second day we had none,but was to tired to complain!
Our linen was clean, but our cushions could do with a good fresh up!

We had a pleasant and very good stay in the Hotel.
Date of stay: January 2017
Trip type: Travelled as a couple
4.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
4.0 of 5 bubblesService
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TheLemonTreeHotels, Manager at Lemon Tree Premier, Jaipur, responded to this review
Responded 13 Jun 2017
Dear Guest,

Thank you for your feedback regarding your visit to Lemon Tree Premier, Jaipur. May I apologize for not meeting some of your expectations during your stay.

Our internet services have been outsourced to a nationally reputed service provider and we levy a minimal mark-up on their charges to recover our administrative costs. The reason we do not provide net access complimentary 24x7 in all our packages and travel agent special rates, is because we would then have to recover the cost equally from the room rate of all our guests rather than only actual users (currently ~60% of our guests) which we felt would be inherently unfair to those not using these services.

However to avail high speed Wifi that suit your needs the best. May we suggest you to get in touch with us at the front desk and avail these nominally priced packages that suit your needs the best.

We are sorry you were not happy with the ambience of your room. Our attempt at Lemon Tree is to ensure the hotel is fresh, crisp and clean and we have laid down our processes accordingly. We have noted your observations and have re-briefed our Housekeeping team to strictly adhere to pre-defined procedures and maintain hygiene and freshness at all times. We assure you of a better experience on your next visit.

Please give us an opportunity to make amends. Should you accede to my request, please email me at gm.pjp@lemontreehotels.com and I will be happy to handle the arrangements personally.

Best regards,

Nishikant Asthana
Hotel General Manager
Lemon Tree Premier, Jaipur

23 cities. 40 hotels. 4100 rooms. Refreshing India.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The listings of booking offers for each property take into account the compensation paid to us by our partners. Prices shown may be for varying room types. Prices displayed are the lowest available, corresponding to the least expensive room type available, as provided from our partners as of the time of the user’s search.
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Reviews (2,919)
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Reviewed 3 May 2017 via mobile

One of my friend recommended staying Lemon tree premier Jaipur. After staying I realrized why my friend recommended here.
Im deeply impressed with plenty of services.
they offered refreshment other hotels don't have and gently care every part of conveniences staying in here.
When i entered the room it was calm and pieceful than i could release my stress off
The lights and view is also amazing

On the websites the pictures are shown beautifuly but for sure you will see that it is more beautiful and cleaner than you ever expected. So the pictures never lie at you

I actually did not have plan touring in Jaipur
But it was not a problem. A man tasking tourist part by ther reception at the lobby
Guided me the attractions in Jaipur where
I want to go and how can I go. Also they offer tour course with really affordable price. Furthermore the location is awesome. If you go to somewhere attraction you want to you can rich anywhere in 30 minutes.

Also they gently provide their lobby for tourist waiting for next schedules. In my case my train was delayed two hours over midnight so they was kind to me to take shower and some rest providing a room. So I deeply appreciated to people at this hotel.

If you choose here you will never be disappointed for sure.

Date of stay: May 2017
Trip type: Travelled solo
Thank namjunp1
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TheLemonTreeHotels, Manager at Lemon Tree Premier, Jaipur, responded to this reviewResponded 4 May 2017

Dear Guest

Thank you for your lovely feedback regarding your visit to Lemon Tree Premier, Jaipur. I am delighted to hear that you had a memorable stay with us.

We look forward to welcoming you soon with our friendly smiles and signature lemon fragrance.

When you decide to visit us next, please email me at gm.pjp@lemontreehotels.com and I will be happy to handle the arrangements personally.

Best Regards,

Nishikant Asthana
Hotel General Manager
Lemon Tree Premier, Jaipur.

23 cities. 40 hotels. 4100 rooms. Refreshing India.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 May 2017

I was very happy I chose this hotel.We stayed at this hotel in april for 2 nights during a tour of the Golden Triangle.Check in was quick and efficient by friendly staff.Clean Modern rooms, lovely clean rooftop pool with full view of fort of jaipur,Comfortable beds.good coffee shop with verity of multi cousin food.thanks chef honey for lovely food. Overall, a highly satisfying experience that will make me choose nothing but lemontree jaipur if and when I travel to Jaipur again.

Date of stay: April 2017
  • Trip type: Travelled with family
    • Location
    • Cleanliness
    • Service
Thank manm382
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TheLemonTreeHotels, Manager at Lemon Tree Premier, Jaipur, responded to this reviewResponded 3 May 2017

Dear Guest

Thank you for your lovely feedback regarding your visit to Lemon Tree Premier, Jaipur. I am delighted to hear that you had a memorable stay with us.

We look forward to welcoming you soon with our friendly smiles and signature lemon fragrance.

When you decide to visit us next, please email me at gm.pjp@lemontreehotels.com and I will be happy to handle the arrangements personally.

Best Regards,

Nishikant Asthana
Hotel General Manager
Lemon Tree Premier, Jaipur.

23 cities. 40 hotels. 4100 rooms. Refreshing India.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 April 2017

I have been staying at Lemon Tree, Jaipur for quite long and the overall stay has been amazing.
The overall stay has been very comfortable and rooms and other facilities are best value for money
The catering and servicing staff is very friendly and generally very attentive to your needs specially people like Rajat, Suman and Apil.
Also the Chef Jai makes it a point to come to you personally to ask for any suggestions from your side. Every now and than it feels nice to order something different.

Date of stay: April 2017
  • Trip type: Travelled on business
    • Location
    • Cleanliness
    • Service
Thank riteshlmb
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TheLemonTreeHotels, Manager at Lemon Tree Premier, Jaipur, responded to this reviewResponded 2 May 2017

Dear Guest

Thank you for your lovely feedback regarding your visit to Lemon Tree Premier, Jaipur. I am delighted to hear that you had a memorable stay with us.

We look forward to welcoming you soon with our friendly smiles and signature lemon fragrance.

When you decide to visit us next, please email me at gm.pjp@lemontreehotels.com and I will be happy to handle the arrangements personally.

Best Regards,

Nishikant Asthana
Hotel General Manager
Lemon Tree Premier, Jaipur.

23 cities. 40 hotels. 4100 rooms. Refreshing India.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 April 2017 via mobile

This hotel and it's staff need to have up-to-date training on tourism..
The room was great!everything else was disappointing.
Staff watching tv while serving.
Not a place I would like to return to.
No friendly greeting at anytime.

Date of stay: April 2017
Trip type: Travelled solo
2  Thank 405mariann
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TheLemonTreeHotels, Manager at Lemon Tree Premier, Jaipur, responded to this reviewResponded 8 May 2017

Dear Guest,

Thank you for your feedback regarding your visit to Lemon Tree Premier, Jaipur. May I apologize for not meeting some of your expectations during your stay.

We have noted your observation and assure you that our staff is very enthusiastic, zealous and hard working team .We are sorry you did not feel this ways. We have re-briefed our team to engage with all our customers in a friendlier and caring manner which is what Lemon Tree stands for.

Please give us an opportunity to make amends. Should you accede to my request and decide to stay with us next, I will be happy to handle the arrangements personally.

Best regards,

Nishikant Asthana
Hotel General Manager
Lemon Tree Premier, Jaipur

23 cities. 40 hotels. 4100 rooms. Refreshing India.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 April 2017 via mobile

It is the best hotel we ever stay . I stay with my family and they give us excellent service in all the way . Mr.sofikul from restaurant was very polite and give us all information about food in breakfast and hotel also . We come back again thank u whole lemon tree team

Date of stay: April 2017
Trip type: Travelled with family
Thank PrasanaKumarD
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
TheLemonTreeHotels, Manager at Lemon Tree Premier, Jaipur, responded to this reviewResponded 28 April 2017

Dear Guest

Thank you for your lovely feedback regarding your visit to Lemon Tree Premier, Jaipur. I am delighted to hear that you had a memorable stay with us.

We look forward to welcoming you soon with our friendly smiles and signature lemon fragrance.

When you decide to visit us next, please email me at gm.pjp@lemontreehotels.com and I will be happy to handle the arrangements personally.

Best Regards,

Nishikant Asthana
Hotel General Manager
Lemon Tree Premier, Jaipur.

23 cities. 40 hotels. 4100 rooms. Refreshing India.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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