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“Worst Hotel Experience Ever”

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Hotel Mallika Residency
Ranked #225 of 419 Chennai (Madras) B&B and Inns
Reviewed 24 July 2014

I wanted a hotel for transit between two flights. I had booked the hotel through clear trip and post booking i caalled them and informed that i am coming tomorrow morning at 9am.

When i reached there the Rude person in the reseption says, there is no room available now. you have to wait. After fighting with him, I had to wait for 1.5 hours to get the room. Not only me, there were many people who had booked the room online in advance but had to wait for 2 hours to get the room.

While vacating the room after few hours they wasted my time. They said the guy whom you had handed over your printout of booking did not give it to me and you have to get the print from some where again or u pay the room rent once again.

This hotel is run by MAD people. I Sincerely suggest not to ever book the hotel.

  • Stayed: July 2014, travelled solo
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Review collected in partnership with Cleartrip
1  Thank arpana2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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94 - 100 of 247 reviews

Reviewed 16 July 2014

Hotel was ok but service was not good but can say poor service and if u ever stay there u should never take hotels food . Hotel food has very very poor quality . but sleeping quality was good and room service was ok

  • Stayed: July 2014, travelled with friends
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Review collected in partnership with Cleartrip
Thank Ratna R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 June 2014

Very Bad Experience...(I booked the hotel before one month back but my journey as on 19-06-2014 to 20-06-2014.) i reached the hotel @ around 2.30pm an 19-06-2014 the management people asked me to wait but they are telling no room is vacant i waited till 7.30pm after that they are telling that pay Rs.150 extra i will allot the room i booked for Regular A/c Deluxe Rs.723....
Dirty Rooms .........
Please Do book this Hotel......................................

  • Stayed: June 2014, travelled with friends
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Review collected in partnership with Cleartrip
Thank Mathiyalaghan K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 June 2014

The Reason we choosen Mallika Residency is Very Close to Mount road and Near where i wanted to Visit.Hotel room been ooked well in advance since am an hotellier Got Good rate and Prompt Confirmation too by Mail.All well and Good.Reached Hotel by 6.10am and Waited till 7.30am and after startted shouting only Room is allocated and that too not what we booked and offered some what they do some coutesy for us...Who all regularly stay there they just come to the counter and picks the key with out booking and go...but who booked room in advance have to wait in their lobby for more then two hrs..This is Really Rediculous.That too i want to have freshenup and keep my lucckage left only till 6 in the evening and check out.Rate is Very Reasonable but Not maintained at all.Dirty Linens and Pillows.Definetly they should plan for renevation of the property.Hope they will do at the earliest.You Can Expect the Normal Hospitality only !!!

  • Stayed: March 2014, travelled with friends
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2  Thank anbuazhagan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 June 2014

Have stayed here a few times. Definitely good value for money, but would suggest always booking with ClearTrip and not directly with the hotel. They told me to book directly and get a better rate, but after arrival, on the strength of a phone booking they claimed that all the cheaper rooms were occupied. Wi fi or computer use included. Close to railway station/reasonable distance to airport.. Also close to Marina Beach.

  • Stayed: June 2014, travelled solo
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Review collected in partnership with Cleartrip
Thank Miliza S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 April 2014

It was an 'Unpleasant' Experience for me staying in this hotel. The Rooms are 'Mucky' and arranged in a 'negative' manner. The Lady Receptionist was rude and 'snobbish'. Clearly, there was a lack of maintenance and service quality levels. In overall, a 'Horrible' experience!

  • Stayed: April 2014, travelled solo
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2  Thank VJV636
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 March 2014

This is a pretty dire hotel. With no mosquito net clean sheet or any effective sound proofing I had an aweful nights sleep. Apparently I was put next to the engine room because the whole night there was an on and off ruling sound to go with that of the air conditioner. The location is okay, just.

  • Stayed: March 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Cleartrip
1  Thank Caspar S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel Mallika Residency

Address: 15 Meeran Sahib Street | Mount Road, Chennai (Madras) 600002, India
Region: India > Tamil Nadu > Chennai District > Chennai (Madras)
Amenities:
Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #225 of 419 B&Bs / Inns in Chennai (Madras)
Price Range: £7 - £13 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Hotel Mallika Residency 2*
Number of rooms: 20
Official Description (provided by the hotel):
Hotel Mallika - One of Finest Hotels in Chennai. Whether you are in Chennai for business or pleasure, we will do our very best to ensure you enjoy a comfortable and pleasant stay. A visit that we believe will be enhanced by quality service and our staff's genuine concern for your well being. ... more   less 
Reservation Options:
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Also Known As:
Mallika Residency Hotel Chennai (Madras)

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