Overall the hotel is clean and well presented, spoiled by staff not well versed with customer service. On many occasions when rooms were serviced a shortfall for resupply of towels or soap seemed to be an issue, having to chase staff many times until late evening to supply.Burgundy Restaurant, food served cold, seemed to be a reluctance to follow standards for food to be stored in heated containers. I was reluctant to relocate, my apartment was well appointed, comfortable and in new condition spoiled by poor room service and food quality.
- Official Description (provided by the hotel):
- Somerset Greenways Chennai is managed by The Ascott Limited, a member of CapitaLand. Head-quartered in Singapore, The Ascott Limited is the largest international serviced residence owner-operator with more than 200 properties across Asia Pacific, Europe and the Gulf region. It operates three award-winning brands Ascott, Citadines and Somerset in over 80 cities spanning more than 20 countries. The 187 contemporary serviced residences at Somerset Greenways feature fully-equipped kitchens, separate living rooms complete with state-of-the-art home entertainment systems and extensive recreation facilities including an infinity swimming pool, outdoor Jacuzzi, gym with steam and sauna rooms, a residents' lounge, Cubbies Kids' Club and outdoor play area for kids. These extensive features and warm and attentive, personalized services ensure that our guests feel the comforts of home even when they live and work away from home. Located just 10 minutes from the central business district in Chennai, you can travel conveniently throughout the city while enjoying the comforts of home with designer layouts, furnishings and facilities. They are complemented by the extensive services tailored to executives and families. Two international cuisine restaurants and a lounge bar are located within the residence. The rooftop garden offers a secure area for informal social gatherings, barbeques and relaxation. For business or leisure travel, choose the comfort and security of a private apartment with the personalized service and facilities of a Somerset Serviced Residence. ... more less
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- Also Known As:
- Somerset Greenways Chennai Hotel Chennai (Madras)