I travel for business and spend a lot of time in hotels, this is the first time I have taken the time to write a negative review.
After my first stay I felt that this was the best option for a business traveler in Chennai. All changed after my last visit. I stayed in room 520. When entering the room there was a strong smell of mildew / mold. My colleague, a physician, came to my room and said CHANGE THIS ROOM. As it was late I stupidly did not listen and woke up with a sore throat. The following morning there were mosquitoes in the lobby. In the evening sitting on the room there were also mosquitoes. I again made the mistake of staying in the same room (I blame myself for not leaving). When I turned off the air con the smell decreased. My colleague told me he had the smell of cigarette smoke from his vent system!
The following day I was ill, and left for Mumbai. By Thursday I had a 39 degree plus fever and a severe infection. I was put on a cocktail of drugs and sent home.
Several items of clothing that were hung in the hotel were in a plastic bag for the laundry and my family physician suggested I send them to a lab. When I sent an email to the hotel the response was that they check their air system regularly and all is OK. They said they would refund one night rate as a gesture.
This is not a responsible response from the HILTON. There was an absolute issue with the ventilation system and mold. FYI never got the credit to my account not that it matters.
- Official Description (provided by the hotel):
- Hilton Chennai hotel reflects the spirit of the city in a harmonious blend of tradition and contemporary style to create a memorable stay in Chennai. Strategically located near the main commercial, IT parks and business districts in Guindy, the hotel is within a 15 minute drive from the domestic and international airports as well as the Chennai Trade Centre. Onsite amenities include Wi-Fi, a fully equipped business center and meeting rooms to facilitate both small and large corporate gatherings. Experience global cuisine when you dine at any of Hilton Chennai's five bars and restaurants. Choose from authentic pan-Indian flavors at Ayna, or global cuisine at Vasco's, the all-day-dining restaurant. Indulge with a glass of wine at Vintage Bank, the hotel's trendy wine and cheese bar, and finally, visit Q Bar, the hotel's rooftop bar and grill for relaxing under the stars. The hotel provides easy access to the major shopping districts and tourist attractions such as the Guindy National Park, Marina Beach, old town of Mylapore, San Thome Basilica and Government Museum. After a long day, relax by the hotel's outdoor infinity pool or work out at the 24-hour fitness centre. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, Hotels.com, Southall Travel and Odigeo so you can book your Hilton Chennai reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Hilton Chennai Hotel Chennai (Madras)