Velacity- I spent my first 15 days stay in Chennai. When I first checked in i kinda liked the place. The Room was specious and the place seemed tidy, clean and well maintained. However, my perception turned out to be totally wrong. The AC was not working in my room, so when i complained guy came in fixed it, but in the middle of night i found the AC again stooped working. There were no toiletries in the bathroom. The bed sheets and towels were not being changed daily, only after my complain, they started doing that. Hotel service was supposed to keep hot water for tea/ coffee which they were not following. Though the place provides Wifi facility, the connectivity is not constant, there were times during my stay where the whole day there was no internet connection. In terms of stuff service, there were inconsistency. Stuffs like Rahul did provide a fantastic service, courteous, always ready to help, while some of the other stuffs lacked professionalism, basic manners of hospitality service. The breakfast was somewhat average. Breakfast mainly consisted of south indian dishes, it was repetitive and lacked variety. One more complain here if you go for a late breakfast you will be getting Juices diluted with water not fresh fruit juice. It happened several times during my stay there. Overall, this place has good potentiality , but more than it has a lot of area which need improvement.
- Official Description (provided by the hotel):
- Velacity by Purpletree is a contemporary Boutique hotel strategically located on Tharamani - Velacherry link Road at the heart of IT activity in Chennai.The convenience of the locale having everything at a walking distance is harmoniously complemented by an exceptional style of personal attention, which is both impeccable and refined, making you feel cozy and comfortable. Personifying indulgent hospitality at its best, We are an exclusive urban haven, where the service is warm and friendly, the facilities are world-class, the cuisine is superb, and the guest rooms are spacious and inviting. ... more less
- Reservation Options:
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