We stayed here for a night.Good location,nice clean rooms and Swimming pool is also well maintained.And the Restaurant also has a nice ambience.So overall,the place is pretty good and good value for money in that respect.
Now coming to the staff here,I strongly suggest the hotel management to hire better staff else they ll run out of business very soon.
Some of the instances to illustrate this:
INSTANCE 1 - When we first went into the restaurant,I observed that the plates were not clean.There were some rice grains.When I told the same to the person there, he was annoyed and asked us to move to another table.
INSTANCE 2 - My husband and my BIL were using the swimming pool and they asked the guy there for towels and he got it after a long time. It looked as though somebody had forced him to sit there even though he desperately wanted to go elsewhere
INSTANCE 3 and the WORST: During checkout,the lady there, so called receptionist,treated us with utter disrespect n arrogance.Since there was a card in the room saying ask for 15% discount on food, we asked her.As if we were asking for a great sacrifice from her,She started yelling saying how can we give discount for everything!!!! God knows wat she meant.She spoke as if she was paying for our rooms!
I dint lose my patience at this.But once we were done clearing our bills.We were about to leave.We kind of forgot that the other room's bills had to be cleared(room rent was already paid online.These were only extras). She called us as if we were criminals!!!! The tone was such. The words she used.,."Hello room no 111,come here.You havent cleared the bills no??" We remembered then.We said "Oh yeah".She was like "Then? Come".I completely lost my temper and started shouting at her.Then she said sorry n all.But her attitude was horrible.Beware of such ppl here.
Seeing the place,we wanted to stay here the next time we were in Chennai. But after this episode, a strict no no unless the management hires new,decent staff who have some sense of hospitality!
- Official Description (provided by the hotel):
- RAJ PALACE SUNDAR is a 36 rooms hotel with state of the art facilities spread over 1.5 acres in the midst of greenery, exquisitely furnished and sprinkled with luxury. It has been meticulously designed for your comfort and ambiance that is undeniable. RAJ PALACE SUNDAR is a Business Class hotel mixed with tradition and leisure. A haven of peace and tranquility. V. T . HALL, MAHILA SABHA I and MAHILA SABHA II - Spacious and well furnished conference Halls offer meeting spaces of varying size suited for Corporate Gatherings, Trainings, Meetings, Get – Togethers and Special Occasions. DURGA PARK – MULTI CUISINE RESTAURANT spoils you with a host of impeccable dining. Round the clock Room Service SWIMMING POOL – Take a dip and unwind yourself. Corporate Membership and Coaching Camps as per your requirement. LOTUS SPA – An Authentic Ayurveda Wellness Spa. Special rates for corporates. WIFI – In All rooms and Public area’s In House Laundry Round the clock Cab services ... more less
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