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“Starwood SPG experience relived - Real value for money”

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Aloft Chennai, OMR - IT Expressway
Ranked #54 of 396 Hotels in Chennai (Madras)
Certificate of Excellence
Bengaluru, India
Level 5 Contributor
64 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
“Starwood SPG experience relived - Real value for money”
Reviewed 15 December 2013

If you are looking for a Value for Money for both business and liesure on the OMR road in Chennai, this is one lovely differently themed hotel to check out. Part of the Starwood group, the experience is different right from the Central foyer type reception with news items dashboards and a very colourful striped lounge and hotel rooms, it surprised me many times with the spacious rooms, bed, work tables,storage space, bathrooms and amenities.
One thing that sets this hotel apart is its similarity across the SGP Aloft group. Breakfast is a good spread of continental and indian. Lunch and In-room dining options are a treat. Dinner options seem limited but well covered for a pretty decent indulgence.
More so the SPG experience is good welcome refreshing change to other chains comparable only to the Marriott / Hilton experience. If folks have not discovered this hotel, do try this out.

Room Tip: All rooms are alike from my experience
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  • Stayed February 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank RamsPR
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kkmenon, General Manager at Aloft Chennai, OMR - IT Expressway, responded to this review, 20 December 2013
Dear Guest,

We are thankful to you for expressing your positive sentiments about Aloft Chennai after your recent stay with us.

The testimony to our efforts are the encouraging reviews which we have been constantly receiving from guests like you on TripAdvisor.

I am glad the services and products of our hotel has left a positive impression on you and i will definitely share this with my team.

We thank you once again for your support and it will be our pleasure to have you stay with us again.

Thank you,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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396 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (101)
Date | Rating
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English first
Ottawa, Canada
1 review
Reviewed 9 December 2013

Aloft Chennai is not in the core part of town, but certainly a great location in the IT corridor. I found it to be exceptional in terms of service, food and location. There were a few daily power cuts (this is India after all), but the generator kicked in within seconds and it was never an issue. Facilities are well maintained and staff are eager to help. I highly recommend it.

Room Tip: Try to get a room towards the back, the construction and main road noise can be bad, especially if y...
See more room tips
  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RoadWarriorCanada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kkmenon, General Manager at Aloft Chennai, OMR - IT Expressway, responded to this review, 12 December 2013
Dear Guest,

Thank you very much for choosing Aloft OMR IT Expressway during your recent visit to Chennai and for sharing your feedback on Trip Advisor.

We are glad that the services and products of our hotel has left a positive impression on you and we have shared this with our team.

We look forward to welcoming you again when travel brings you back to Aloft in the near future.

Thank you,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bengaluru, India
Level 3 Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 1 December 2013

This is good business hotel especially if your work location is on OMR. However, if you are staying more than 2 days, there are not many food options.

Also there is much scope for improvement in service levels, especially in bar & restaurant.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pramodvd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kkmenon, General Manager at Aloft Chennai, OMR - IT Expressway, responded to this review, 9 December 2013
Dear Guest,

We thank you for sharing your feedback on Trip Advisor.

While we are pleased to note that you had a good stay ,we have made note of your critical observation on food options and service delivery.We have taken necessary steps to ensure that your observations are taken care in the right perceptive.

We hope to have you back with us at Aloft Chennai.

Thank you,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bengaluru, India
Level 4 Contributor
36 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 22 November 2013

Aloft is conveniently located near Sholinganallur and is close to major IT company offices. It takes an hour's drive from the airport to reach Aloft. The staff is extremely professional and displays exemplary levels of service. Breakfast buffet is commendable and the rooms are perfect for a short stay or if you are on a business trip. Price wise - I felt Aloft was on the higher side.. thought I had a nice short stay.

  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank coffeesippper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kkmenon, General Manager at Aloft Chennai, OMR - IT Expressway, responded to this review, 9 December 2013
Dear Guest,

Thank you very much for choosing Aloft OMR IT Expressway during your recent visit to Chennai and for sharing your experiance on Trip Advisor.

I will share your sincere and encouraging feedback with my team, who will be delighted to hear about the same.

I thank you once again for taking time and writing about your experience at Aloft Chennai.

We hope to see you soon when your travel brings you to Chennai.

Thank you,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Delhi, India
Level 4 Contributor
30 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 21 November 2013

I stayed in Aloft for a week over a business trip,the hotel is decent..was in close proximity to my office.The stay included a breakfast buffet.Although I wasn't very pleased with the south indian food they served but other options were pretty much ok. The staff is extremely courteous and hospitable.The only downside is the hotel is kind of dimly lit and they have the weirdest lift I have ever seen, it felt like I was in some shoddy joint-red lights in lift..not so cool for a hotel.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tipsiegipsie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kkmenon, General Manager at Aloft Chennai, OMR - IT Expressway, responded to this review, 22 November 2013
Dear Guest,

We thank you for sharing your experience and feedback with us.

While we are pleased to note that you had a good stay and you were happy about the courteous talents,we have made note of your critical observation on the south Indian food taste and dim lighting in the public area.We have initiated corrective steps to both these feed backs.

We hope to have you back with us at Aloft Chennai and give us another chance to make your stay even more memorable.

Thank you,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Delhi, Delhi, India
Level 4 Contributor
33 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 14 November 2013

Hotel is very dimly lit,
Keeps you sleeping.
Jr. staff, lack training however are eager to help.
Service is extremely slow.
Food including breakfast is disappointing.
Airconditioning is switched off in restaurant often so we have to sweat while eating.
One morning, there was no hot water in room shower - On inquiry - there was a problem with the boiler.
Pillows are small, Bathrobe was smelling, hand towel was not fresh
Net connection is good, Staff is friendly and eager to help.
Bed is comfy.

  • Stayed November 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dinyar B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kkmenon, General Manager at Aloft Chennai, OMR - IT Expressway, responded to this review, 22 November 2013
Dear Guest,
It was great to host you at Aloft Chennai during your recent visit to Chennai. Thank you for staying with us and for sharing your sincere feedback here on TripAdvisor.

While we are glad to learn that you found net connectivity good , talents friendly and eager to serve, we are concerned about certain inconveniences you had to face during the course of your stay.Thank you for bringing into light our areas of improvement....dim lighting in the public area,short of training,ineffective air conditioning and hot water supply ,which we have initiated for perfection.
Your valuable comments and insights have helped us to identify and amend our services.

We hope that you would treat this as an one off incident and allow us the pleasure of your kind patronage when business brings you back to Chennai.

Thank you again,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chicago, Illinois
Level 1 Contributor
3 reviews
3 hotel reviews
Reviewed 7 November 2013

Nice hotel. I was very happy. Only location a bit far from where I wanted to be but recommeded hotel. I think it's a new hotel. The interiors and rooms were nice, quite liked the 2 dinners we also had there. The breakfast was also nice.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Richard A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kkmenon, General Manager at Aloft Chennai, OMR - IT Expressway, responded to this review, 22 November 2013
Dear Guest,

Thank you for staying with us and for sharing your feedback here on TripAdvisor.

It is indeed a pleasure to note that you had a delightful stay with us. Aloft, is a brand of Starwood Hotels and Resorts Pvt. Ltd, and we strive to give all our guests an international experience whenever they stay or dine with us.

We are delighted to know that you liked the Hotel and the room interiors in particular.We are also glad to understand you enjoyed the dinner and the breakfast served to you.

Looking forward to have you back with us.

Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Aloft Chennai, OMR - IT Expressway

Property: Aloft Chennai, OMR - IT Expressway
Address: 102, Rajiv Gandhi Salai, Shollinganallur | Omr IT Expressway, Chennai (Madras) 600 119, India
Region: India > Tamil Nadu > Chennai District > Chennai (Madras)
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#31 Spa Hotel in Chennai (Madras)
#39 Business Hotel in Chennai (Madras)
#40 Luxury Hotel in Chennai (Madras)
Price Range (Based on Average Rates): £
Hotel Class:4 star — Aloft Chennai, OMR - IT Expressway 4*
Number of rooms: 129
Official Description (provided by the hotel):
For the traveler open to possibilities, Aloft Chennai OMR IT Expressway is a modern, fresh and fun destination. It is a hotel that celebrates the individual and gives you freedom to control and customize your travel adventure to fit your personal style. With a loft like design, it is a place where walls have been knocked down to create a space that is open in design and open to possibilities. A place where energy flows, personalities mingle, and opportunities abound. A place where anything can happen. Conveniently located in close proximity to the city's many IT/ITES companies, tech trade, airport and city sites, this bold new lodging will inspire you to discover more. ... more   less 
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Also Known As:
Aloft Chennai, Omr - It Expressway Hotel Chennai (Madras)

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