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“Fair for small budget travelers but close to customers”

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Aloft Chennai, OMR - IT Expressway
Ranked #48 of 388 Hotels in Chennai (Madras)
Certificate of Excellence
Espoo, Finland
Level Contributor
30 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Fair for small budget travelers but close to customers”
2 of 5 bubbles Reviewed 27 May 2014

I stayed one week at Aloft Chennai during April 2014. Positive things: room price, location, room size and pool area and hotel taxi service. Negative: hotel restaurant food quality, missing air conditioning from lobby and floor corridors and lobby bar.

Room Tip: Avoid room just above main entrance, very disturbing noise from guest's and taxi cars up to 1 am...
See more room tips
  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jarkko-Director
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kkmenon, General Manager at Aloft Chennai, OMR - IT Expressway, responded to this review, 7 June 2014
Dear Guest,

Thank you for your candid feedback regarding your recent stay at Aloft Chennai.
Aloft Hotels does feature modern decor featuring open spaces and loft-inspired rooms.

While we find that you liked the hotel's facilities, your comments on food and air conditioning has been noted .We have taken corrective steps to ensure such comments does not recur.

We look forward to your next visit to Aloft Chennai.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

387 reviews from our community

Traveller rating
    129
    149
    70
    26
    13
See reviews for
42
17
32
253
Rating summary
  • Sleep Quality
    4 of 5 bubbles
  • Location
    3.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (97)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Japanese first
  • Russian first
  • Spanish first
  • Any
English first
New Delhi, Delhi, India
Level Contributor
31 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 27 May 2014

This time I stayed in the Aloft Chennai, found a marked change in its administration.
There was prompt service, menu items were available, waiters were more trained and timely availability of infrastructure.
Keep it up.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dinyar B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kkmenon, General Manager at Aloft Chennai, OMR - IT Expressway, responded to this review, 7 June 2014
Dear Guest,
Thank you for giving us the opportunity to serve you once again and for sharing your experience on TripAdvisor.

It is great to know that your stay with us was a delightful one and you have ranked it better than your previous stay.

We look forward to welcoming you when travel brings you to Chennai.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hsinchu, Taiwan
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 7 May 2014

Pros: Exceeded my expectations across the board. Very hospitable staff, good breakfast menu and ideally located near the IT park of Chennai. Rooms are cozy with round the clock room service. Small bar with live music in the evenings and the drinks are reasonably priced. Part of the SPG (Starwood preferred guest) group. Reasonably priced for the service they provide. But, see the Cons.

Cons: Though the breakfast menu is good, don’t be surprised if you find unclean cutlery; the fresh plates are not really fresh. Moreover, the staff overlooking the breakfast get miffed if you ask them to refill something. If you bring food from outside and ask the hotel for a plate and spoon, they charge an exorbitant price (INR 300~ USD 5 for just a plate and a spoon?!). This is actually ridiculous.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tejaswi G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kkmenon, General Manager at Aloft Chennai, OMR - IT Expressway, responded to this review, 14 May 2014
Dear Guest,

Many thanks for sharing your feedback on TripAdvisor.

It is great to know that your stay with us was a delightful one.Being a STARWOOD HOTEL, we strive to impart a comfortable stay to our guest and your testimony is a proof that we have succeeded in our endeavors only to a certain extend.......Your comments about very hospitable staff, good breakfast menu and ideally located near the IT park of Chennai has been encouraging.Your observations about Rooms being cozy with round the clock room service, Small bar with live music in the evenings and the drinks are reasonably priced also has been noted.

However your remarks on cleanliness of the catering supplies and cover charges being levied for food when food is brought from outside is being looked into in right perspective.

We look forward to welcoming you on your next visit to India and for your continuous patronage of Aloft.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kodaikanal
Level Contributor
14 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 28 April 2014

Aloft was clean and comfortable with a good gym and pool. Staff friendly and helpful. Food a little too oily though and changing currency could be smoother. Rooms were quite luxurious with large TV screen and well designed.

  • Stayed April 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Cleartrip

Helpful?
Thank Rajkumar R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kkmenon, General Manager at Aloft Chennai, OMR - IT Expressway, responded to this review, 30 April 2014
Dear Guest,

Thank you very much for choosing Aloft OMR IT Expressway during your recent visit to Chennai and also for sharing your positive feedback on Trip Advisor.

We are happy to know that you liked the spacious well designed clean room with large TV, gym,pool and friendly and helpful staff approach .Your feedback has been shared with our team.However i have made note of your remarks on oily food and money changing process where we were not able to delight you.We have initiated corrective steps for both these points mentioned by you.

We hope to see you soon when your travel brings you to Chennai.

Thank you,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Coimbatore, India
1 review
4 of 5 bubbles Reviewed 16 April 2014

Good Day,

I visited your Hotel with my Wife and my 3 Yrs old Daughter, We enjoyed the dinner on 11-4-2014 with high standard, particularly to provide a chair and taking care of my lovable daughter.
I share my views often and encourage others for more better Hospitality services, where I had exchanged my thanks to Mr.Eshwar and team. I wish the Hotel team to follow the standard and maintain the Goodness.

thank you,
rgds,
Gokul.G

  • Stayed April 2014, travelled with family
    • Value
    • Service
Helpful?
Thank Tirupattur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kkmenon, General Manager at Aloft Chennai, OMR - IT Expressway, responded to this review, 30 April 2014
Dear Guest,

Thank you very much for choosing Aloft OMR IT Expressway and also for sharing your positive feedback on Trip Advisor.

We are happy to know that you liked the friendly staff approach and the overall dining experience at our Dot.yum restaurant.Your feedback has been shared with Mr. Eshwar and the team and they are happy to know about your kind words of encouragement.

We hope to see you soon when your travel brings you to Chennai.

Thank you,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pune, India
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 10 April 2014

Good room size, clean, friendly staff. Good entertainment shows in the evening. You can get relax after long business day with live music and drink. Pool side rooms have good view if you are staying during day time.

Room Tip: Pool side rooms are with good view
See more room tips
  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank PrashantShrawak
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kkmenon, General Manager at Aloft Chennai, OMR - IT Expressway, responded to this review, 12 April 2014
Dear Guest,

Thank you very much for choosing Aloft OMR IT Expressway during your recent visit to Chennai and also for sharing your positive feedback on Trip Advisor.

We are happy to know that you liked the spacious clean room, friendly staff approach and the live music performance at the Hotel.Your feedback has been shared with our team.

We hope to see you soon when your travel brings you to Chennai.

Thank you,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tunis, Tunisia
1 review
5 of 5 bubbles Reviewed 4 April 2014

I stayed in Chennai for business visits in many hotels before, but last time in Aloft was the best.
+ Good location near IT parks
+ Good cab service
+ Spacious rooms
+ Gym and pool are nice
++++ The best stuff I've ever seen. Many special thanks to the duty manager "Jyoti".

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mahran N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kkmenon, General Manager at Aloft Chennai, OMR - IT Expressway, responded to this review, 5 April 2014
Dear Guest,

Thank you very much for choosing Aloft OMR IT Expressway during your recent visit to Chennai and also for sharing your positive feedback on Trip Advisor.

I will certainly share your sincere and encouraging comments about the spacious room,on the location of the Hotel,travel services, Gym and pool.

We hope to see you soon when your travel brings you to Chennai.

Thank you,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Aloft Chennai, OMR - IT Expressway

Property: Aloft Chennai, OMR - IT Expressway
Address: 102, Rajiv Gandhi Salai, Shollinganallur | Omr IT Expressway, Chennai (Madras) 600 119, India
Region: India > Tamil Nadu > Chennai District > Chennai (Madras)
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#27 Spa Hotel in Chennai (Madras)
#36 Luxury Hotel in Chennai (Madras)
#39 Business Hotel in Chennai (Madras)
Price Range (Based on Average Rates): £
Hotel Class:4 star — Aloft Chennai, OMR - IT Expressway 4*
Number of rooms: 129
Official Description (provided by the hotel):
For the traveler open to possibilities, Aloft Chennai OMR IT Expressway is a modern, fresh and fun destination. It is a hotel that celebrates the individual and gives you freedom to control and customize your travel adventure to fit your personal style. With a loft like design, it is a place where walls have been knocked down to create a space that is open in design and open to possibilities. A place where energy flows, personalities mingle, and opportunities abound. A place where anything can happen. Conveniently located in close proximity to the city's many IT/ITES companies, tech trade, airport and city sites, this bold new lodging will inspire you to discover more. ... more   less 
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Also Known As:
Aloft Chennai, Omr - It Expressway Hotel Chennai (Madras)

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