When my check-in was being processed, someone interrupted for a cab booking. Desk support started attending to that request making me wait. It was at 9pm and I had a business call at 9.30pm. Please coach desk staff on basic etiquette of first-cum-first serve. He did not had basic courtesy to ask my permission before helping other person on cab booking.
I had asked for queen or king bed but was offered two single bed. That is ok. It was large enough.
However, bed sheet and comforter was unclean with lot of stains. I called housekeeping and they were prompt in changing. However, 2nd day I saw the exact same bedsheets again. This clearly means that it was taken but did not get washed. Due to late night meetings, I was just tired to complaint. Other bed was ok. So, I slept on it.
Only one bath towel was provided. It was old, threads are worn out. No hand towel were kept.
Breakfast quality has significantly deteriorated compared to my earlier stay. All 3 days it was bad with too much oil and no taste.
I will try out other options (Taj and Asiana) instead of Aloft for my next upcoming business trip to chennai.
- Official Description (provided by the hotel):
- For the traveler open to possibilities, Aloft Chennai OMR IT Expressway is a modern, fresh and fun destination. It is a hotel that celebrates the individual and gives you freedom to control and customize your travel adventure to fit your personal style. With a loft like design, it is a place where walls have been knocked down to create a space that is open in design and open to possibilities. A place where energy flows, personalities mingle, and opportunities abound. A place where anything can happen. Conveniently located in close proximity to the city's many IT/ITES companies, tech trade, airport and city sites, this bold new lodging will inspire you to discover more. ... more less
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- TripAdvisor is proud to partner with Booking.com, Starwood APAC, Expedia, Agoda, Ctrip TA, Hotels.com, TripOnline SA, Cancelon, HotelQuickly and 5viajes2012 S.L. so you can book your Aloft Chennai, OMR - IT Expressway reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Aloft Chennai, Omr - It Expressway Hotel Chennai (Madras)