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“Nice stay !!”

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Hyatt Regency Chennai
Ranked #28 of 398 Hotels in Chennai (Madras)
Certificate of Excellence
Mumbai (Bombay), India
Level 2 Contributor
5 reviews
5 hotel reviews
“Nice stay !!”
Reviewed 25 July 2014

Stayed for a night on business trip , Hotel is nice and clean. Rooms were as per the expectations and above all was quite.Breakfast was also very nice , Cant wait to be back to stay here whenever back in Chennai

  • Stayed May 2014, travelled on business
    • Value
    • Cleanliness
    • Service
Helpful?
Thank Lonelytraveller19111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ShubhamChandra, Director - Sales & Marketing at Hyatt Regency Chennai, responded to this review, 28 July 2014
Dear Guest

Thank you for your wonderful feedback. We cannot wait to welcome you again . Look forward to seeing you soon. thank you
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1,268 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (214)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
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English first
Level 4 Contributor
44 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 21 July 2014 via mobile

The hotel is one of the biggest in the main CBD area, and I stay here almost every month on my business trips to Chennai. The staff is extremely helpful and courteous, check in is always a smooth and quick experience. Rooms are great, pool facing ones are the best. Some of the rooms in the corners have a mouldy smell. Breakfast and dinner buffet is really good with a wide variety, although food through room service was not that impressive.
Centrally located, a small mall attached to it, close by to Spencer's mall and avenue express...couldn't ask for more!

Stayed June 2014
Helpful?
Thank Beegee_bbgp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ShubhamChandra, Director - Sales & Marketing at Hyatt Regency Chennai, responded to this review, 23 July 2014
Dear Guest

Thank you for your valuable feedback which will help us serve you better during your next stay. We look forward to welcoming you again soon. thank you
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
Level 2 Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 18 July 2014 via mobile

I stayed for two nights and tried all three restaurants in the hotel. Hotel was cleaned and well furnished. When I arrived at the hotel, I was abit disoriented as there was no sign to announce that reception was on second floor. Something which the management could look into. Got to the desk after asking the bellboy for the information. Check-in was smooth and fast even though there was six of us waiting.

I like that this is a non-smoking hotel so there is no chance of getting a smoking room. I was assigned a room with king size bed. Room will be better if it didn't come with a musty smell. And I realise that the floor was dusty too. Must be awhile since the room was freshen up.

As for restaurant, breakfast was usual. Great that bottled water were provided at breakfast as I usually bring water to work. Had my lunch at Foccacia. My guests were impressed with lunch which is great. However I enjoyed dinner at Sitx most as the Chinese Chef was great. When he knew that we were looking for something light for dinner, he obliged to cook us food off the menu which was superb. Maybe the management can allow a menu termed Chef's special which guests can ask the Chef to cook his specialities at his liking.

Stayed July 2014, travelled on business
Helpful?
Thank 8babytiger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ShubhamChandra, Director - Sales & Marketing at Hyatt Regency Chennai, responded to this review, 20 July 2014
Dear Guest

Thank you for your valuable feedback. We will most definitely do the best possible to ensure your next stay is a more memorable one. thank you for your detailed feedback. thank you once again and we look forward to welcoming you soon..
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Chennai (Madras), India
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 18 July 2014

We visited Hyatt in Feb 2014. The hospitality was too good. We liked Stix and the Buffet though we didn't like the desserts much. That Hyatt can improve upon. Overall the experience was very good...:)

  • Stayed February 2014, travelled as a couple
    • Service
Helpful?
1 Thank RemyaVivek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ShubhamChandra, Director - Sales & Marketing at Hyatt Regency Chennai, responded to this review, 20 July 2014
Dear Guest

Thank you for your generous comments. we will most definitely take necessary action on your feedback and look forward to offering you a more memorable experience during your next visit. thank you
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chennai (Madras), India
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 18 July 2014

We had an engagement function held and organized at this hotel on 29/06/14 for 500 - 700 pax. Inspite of our instructions on some requirements 2 weeks early nothing was been done. They have recruited all North Indian staff who could not understand the local languages. Sales people were useless to pass on the messages or they neither have an courtesy to stay for the function to get it done smoothly. Our guests who attended the event have to wait for 40 mins for the valet car service inspite of giving the no of vehicles for the function. Is this five star service??????? No managers were there for the function. The staff handled very bad and terrible. The food was tasted extremely different from the one when we went for the food taste (especially the biriyani). The name only is five star and they charge like a five star but the service is really worst than a 2 star property. THE STAFFS IN BANQUET AND THE CHEFS ARE RUDE.....I wont recommend for any one who plans for a very special function in your families. This is not the first time they have also messed up with some few room bookings too.

Room Tip: Room is fine but the service is worst...
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  • Stayed June 2014, travelled with family
    • Location
    • Rooms
    • Service
Helpful?
1 Thank Abu17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ShubhamChandra, Director - Sales & Marketing at Hyatt Regency Chennai, responded to this review, 28 July 2014
Dear Guest

At the outset thank you for your feedback. We value your patronage and understand that your experience has not been a memorable one in your last event. Stay assured we have taken the necessary steps to ensure you do not face any challenges when you have events with us in the future. Thank you once again.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New York
Level 6 Contributor
108 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 14 July 2014

We stayed for a weekend to catch the FIFA Finale. The deal is very good on B&B mode.

First the GOOD
1) Very easy & fast check in & room allotment is done well too. We were given a wonderful pool view room .
2) Check out is very fast and efficient as well
3) Wonderful Gym with state of the art equipment
4) Spa is amazing too. Good if you want to take up a nice facial

Now for the BAD
1) I was a little upset to see a pack & play in place of a Crib. Being 5 Star, it does not hurt to have a crib with wheels that they can offer.
2) The BISCOTTI does not have anyone to receive or bill. They have a great selection of breads to buy but it can be a bit of an ordeal since you have to work a lot to get someone to make a bill for you.
3) The swimming pool was shut down citing maintenance but I did see a photo shoot going on around the same area. So it would be better to not do such maintenance at least over weekends and restrict it to weekdays.

Overall the experience was good.

Room Tip: Ask for a room above Floor 5 for a good city + pool view
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  • Stayed July 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank apsleo86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ShubhamChandra, Director - Sales & Marketing at Hyatt Regency Chennai, responded to this review, 20 July 2014
Dear Guest

Thank you for your valuable feedback. We will most definitely do the needful on the suggestions. However for the shoot at the poolside since our pool was shut for preventive maintenance we allowed the shoot at the location. Comfort and well-being of our guests is of utmost priority for us at Hyatt and we look forward to welcoming you for a memorable stay soon. thank you
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Delhi, India
Level 4 Contributor
40 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 6 July 2014

Nice Hotel, Good Location. I did not like the concept of Room where toilets and bathrooms are not separated by solid wall but makeshift arrangement of doors and curtains. I think it is a poor idea. Thankfully I was travelling alone. I think Hotel needs to consider that even couples travelling towards need their moments of privacy. Otherwise rooms are spacious and comfortable. Food is only average. Most importantly the staff is very courteous. I think hotel management institutes must learn something from them. Service was world class. For this reason I give a rating of 5/5. It is different matter that I personally did not like the idea of room setting. If offered similar room I may not like to come again.

Room Tip: Book a Room if you disagree with my reviews on the top.
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  • Stayed July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank pankajgarg786
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ShubhamChandra, Director - Sales & Marketing at Hyatt Regency Chennai, responded to this review, 10 July 2014
Dear Guest

Thank you for sharing your valuable feedback with us. We appreciate and value your kind words and are grateful for your understanding as well. We look forward to welcoming you back for another memorable stay soon. thank you
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hyatt Regency Chennai

Property: Hyatt Regency Chennai
Address: 365 Anna Salai | Teynampet, Chennai., Chennai (Madras) 600018, India
Region: India > Tamil Nadu > Chennai District > Chennai (Madras)
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#17 Romantic Hotel in Chennai (Madras)
#18 Spa Hotel in Chennai (Madras)
#19 Family Hotel in Chennai (Madras)
#19 Business Hotel in Chennai (Madras)
#26 Luxury Hotel in Chennai (Madras)
Price Range (Based on Average Rates): £
Hotel Class:5 star — Hyatt Regency Chennai 5*
Number of rooms: 325
Official Description (provided by the hotel):
Hyatt Regency Chennai, located on the iconic Anna Salai in the heart of Chennai is the perfect destination for authentic hospitality. From multiple F&B offerings - Indian, Italian, Sichuan Chinese, 24 hour dining, Buffet restaurant, Cafe, Gourmet Shop, lounge bar and more to the luxurious Siddh Spa and Fitness Centre - it is a complete destination for business as well as leisure. The multiple banquet and meeting spaces make it a perfect meeting destination. The hotel offers 327 rooms and suites, Siddh Spa and fitness centre, Spice Haat, Stix, Focaccia, 365 AS, Biscotti, Lobby Lounge and banquet spaces. Also signature food specials - Italian Pranzo - Saturday Brunch at Focaccia; Sichuan Sunday brunch at Stix; Perfect Sunday brunch at Spice Haat; Double Happy Hours at 365 AS and more. ... more   less 
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TripAdvisor is proud to partner with Booking.com, Prestigia, Agoda, Ctrip TA, Expedia, Odigeo, Hyatt Hotels Corporation, TripOnline SA, Hotels.com, HotelQuickly, Cancelon and Evoline ltd so you can book your Hyatt Regency Chennai reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hyatt Regency Chennai Hotel Chennai (Madras)

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