We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“A good place to stay”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
ITC Grand Chola, Chennai
Ranked #2 of 393 Hotels in Chennai (Madras)
Certificate of Excellence
London, United Kingdom
1 review
“A good place to stay”
Reviewed 10 August 2014

Brand new, very clean, 6 restaurants, excellent service. its looks like a big palace. the size is enormous and apparently not all towers are being used. If you are in Chennai on business trip - that's the only choice! Highly recommended.

  • Stayed August 2014, travelled on business
    • Value
    • Cleanliness
    • Service
Helpful?
Thank TheManFromKemerovo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ranvir_Bhandari, General Manager at ITC Grand Chola, Chennai, responded to this review, 11 August 2014
Dear Reviewer,

Thank you for your valuable feedback. We are delighted to learn that you had a pleasant stay with us and that our team was able to look after you well.

We look forward to your return and to the opportunity to serve you again soon.

Warm regards,

Ranvir Bhandari
Vice President South & General Manager ITC Grand Chola
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

2,575 reviews from our community

Traveller rating
    1,884
    493
    121
    45
    32
See reviews for
372
232
84
1,564
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (638)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Sydney, Australia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 9 August 2014 via mobile

The hotel is grand and gives you a great feeling the moment you walk in. The hotel service apartment is perfect for long stay and is perfect.
What separates this hotel from other hotels is the warm and friendliness attitude of people and staff working here and especialky every one at the front desk.
They are all friendly and remembers and greets with name. There are lot of things which the hotel staff does which makes you feel at home and welcome all the time.
The hotel has great restaurants and each restaurant is unique and showcases different cuisines.
Each part of the hotel is grand and showcases luxury and as they call it Responsible Luxury.
Overall my stay here has been excellent and thanks to the entire staff at the hotel.
Last but not the least the hotel has a great man to over see the whole apartment and Nadeem Khan takes care of it very well.
Very rare do yiu find people with so muchh dedication and he does it flawlessly. We all love him. Thanks

Stayed August 2014, travelled on business
Helpful?
1 Thank matty971
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ranvir_Bhandari, General Manager at ITC Grand Chola, Chennai, responded to this review, 11 August 2014
Dear Reviewer,

Thank you for your valuable feedback and for your kind words of appreciation. We are delighted to learn that you had a pleasant stay with us and that Nadeem and our team at the hotel were able to look after you well.

Thank you for endorsing ITC Hotels' credo of Responsible Luxury.

It was indeed a pleasure to have you with us and we look forward to welcoming you back to ITC Grand Chola soon.

Warm regards,

Ranvir Bhandari
Vice President South & General Manager ITC Grand Chola
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Navi Mumbai, India
Level Contributor
632 reviews
67 hotel reviews
common_n_hotel_reviews_1bd8 393 helpful votes
Reviewed 7 August 2014

Great hospitality, privacy and royal comfort for guests in tower rooms. Every time I checked in to ITC Grand Chola, I discover something splendid joy & satisfactions. Exclusive check-in into a meticulously design room, with all amenities and the decor is unbelievable. The facilities like happy hours bar with complementary drinks rejuvenate your senses.

Overall staying comfort with ITC hotels are beyond anyone's reach.

Room Tip: Tower rooms are excellent
See more room tips
  • Stayed July 2014, travelled on business
    • Location
    • Sleep Quality
    • Service
Helpful?
1 Thank Deepankar B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ranvir_Bhandari, General Manager at ITC Grand Chola, Chennai, responded to this review, 8 August 2014
Dear Reviewer,

Thank you for your valuable feedback. We are delighted to learn that your stay in The Towers was a pleasant experience and that you particularly enjoyed the luxury hours in the Residents Lounge.

We hope you will allow us another opportunity to serve you and we look forward to welcoming you back to ITC Grand Chola soon.

Warm regards,

Ranvir Bhandari
Vice President South & General Manager ITC Grand Chola
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chennai (Madras), India
Level Contributor
45 reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 6 August 2014

It is huge and very spacious !
The escalators are good and the boutique halls pretty big to throw a grand reception or a party
The Rajendra Chola room was huge and good for wedding reception !

The buffet food was real good

Good security and ample parking space

Helpful?
1 Thank KumarJUN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ranvir_Bhandari, General Manager at ITC Grand Chola, Chennai, responded to this review, 16 August 2014
Dear Reviewer,

Thank you for your valuable feedback and for your kind words of appreciation. We are delighted to learn that you had a pleasant experience at ITC Grand Chola.

We look forward to your return and to many more celebrations at ITC Grand Chola.

Warm regards,

Ranvir Bhandari
Vice President South & General Manager ITC Grand Chola
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kanchipuram, India
Level Contributor
23 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 5 August 2014

The brand name insists luxury. Located near to Guindy bus stop and middle to city. Huge Lobby with Conventional interiors. Lobby is centre to all restaurants and Rooms are located separately. The Upstairs at the middle of the entrance was stunning. It make everyone to feel grandy and surround by water pond with lillies.
Fully furnished based on ancient-like items. Food is good but too costly.

  • Stayed April 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Sangeetha S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ranvir_Bhandari, General Manager at ITC Grand Chola, Chennai, responded to this review, 8 August 2014
Dear Reviewer,

Thank you for your valuable feedback. We are delighted to learn that you had a pleasant visit to ITC Grand Chola and that the cuisine matched your expectations.

We look forward to your return and to the opportunity to serve you again soon.

Warm regards,

Ranvir Bhandari
Vice President South & General Manager ITC Grand Chola
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bangalore, India
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 5 August 2014

I had posted a review earlier on about how my stay was marred by mosquitoes in the room. Have had the pleasure to stay here on multiple occasions thereafter and have found a drastic change in the room standards, especially with respect to the mosquito infestation.

Room Tip: If you are staying in the Towers, select rooms facing the Campa Cola factory side as it is quite gre...
See more room tips
  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Service
Helpful?
1 Thank rohitunair
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ranvir_Bhandari, General Manager at ITC Grand Chola, Chennai, responded to this review, 8 August 2014
Dear Reviewer,

Thank you for your valuable feedback. We are delighted to learn that you had a pleasant stay with us and that your room in The Towers matched your expectations.

It is always a pleasure to have you with us and we look forward to welcoming you back to ITC Grand Chola soon.

Warm regards,

Ranvir Bhandari
Vice President South & General Manager ITC Grand Chola
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Jaipur, India
Level Contributor
94 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 4 August 2014

In the middle of the city convenient place. Huge lobby. Grand. But not so grand experience. The room was booked by and billed to company. Inspite of my proof of identity, while checking in they insisted that I part with my credit card details though I am a club ITC member also. The first sign of distrust. Secondly, I was told that my breakfast is complimentary. when I went for breakfast the staff made me sit for 8-10 min to check my details. I felt unwelcomed. This could have been checked later or should have been on the system. This was disgusting. Wish others don't face this. Fly/mosquito catching/killing can be avoided during meal time. Otherwise very good hotel.

  • Stayed March 2014, travelled on business
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank S_Kumar443
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ranvir_Bhandari, General Manager at ITC Grand Chola, Chennai, responded to this review, 13 August 2014
Dear Reviewer,

Thank you for your valuable feedback. We sincerely regret the unpleasant experience and the inconvenience caused to you at ITC Grand Chola.

We hope you will allow us an opportunity to make it up to you and we look forward to welcoming you back soon.

Warm regards,

Ranvir Bhandari
Vice President South & General Manager ITC Grand Chola
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Chennai (Madras) hotels
The Leela Palace Chennai
#1 of 393 in Chennai (Madras)
4.5 of 5 bubbles 1,314 reviews
Park Hyatt Chennai
#7 of 393 in Chennai (Madras)
4.5 of 5 bubbles 945 reviews
Nungambakkam
Taj Coromandel Chennai
Taj Coromandel Chennai
#4 of 393 in Chennai (Madras)
4.5 of 5 bubbles 1,047 reviews
Show Prices
Show Prices
Show Prices
Guindy East
Hilton Chennai
Hilton Chennai
#9 of 393 in Chennai (Madras)
4.5 of 5 bubbles 1,357 reviews
Velachery
The Westin Chennai Velachery
The Westin Chennai Velachery
#3 of 393 in Chennai (Madras)
4.5 of 5 bubbles 987 reviews
The Raintree Hotel, St.Mary's
#5 of 393 in Chennai (Madras)
4.5 of 5 bubbles 854 reviews
Show Prices
Show Prices
Show Prices

Been to ITC Grand Chola, Chennai? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about ITC Grand Chola, Chennai

Property: ITC Grand Chola, Chennai
Address: No 63 Mount Road | Guindy, Chennai (Madras) 600032, India
Region: India > Tamil Nadu > Chennai District > Chennai (Madras)
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 393 Hotels in Chennai (Madras)
Price Range (Based on Average Rates): ££
Hotel Class:5 star — ITC Grand Chola, Chennai 5*
Number of rooms: 600
Official Description (provided by the hotel):
Set in an opulent, palatial design which pays homage to Southern India’s grand empires, the ITC Grand Chola, Chennai overlooks verdant parks and gardens. Experience understated Indian hospitality in an exquisite property with a distinct personality. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Odigeo, Priceline, TripOnline SA, Traveltool, S.L.U., Cancelon, Evoline ltd and HotelQuickly so you can book your ITC Grand Chola, Chennai reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing