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“Excellent”
Review of Park Hyatt Chennai

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Park Hyatt Chennai
Ranked #7 of 395 Hotels in Chennai (Madras)
Certificate of Excellence
Level Contributor
13 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Excellent”
Reviewed 10 May 2014

Perfect hotel, love the room. Staff amazing they were always helpful. Food was so much better than I was expecting. Fly elephant was great. The spa is outstanding and don't miss the rooftop pool it's very nice.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Hugo B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GargiGuha, Public Relations Manager at Park Hyatt Chennai, responded to this review, 11 May 2014
Dear Hugo B

Thank-you for writing this review on Trip Advisor. Your words of appreciation keep our staff members motivated and we really value your support. We’re glad to know that you had a pleasant stay with us and enjoyed your dining experience at The Flying Elephant. It is our continued endeavour here to not just provide top quality food but match that with warm, personalised services so that our guests feel well regarded.

We'll be looking forward to welcoming you back soon.

Warm Regards
Gargi
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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961 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
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Chennai (Madras), India
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 May 2014

park hyatt is added recently to our city and is on the hot party list of today... Flying elephant is the place i loved.. music played is awesome with the combo of selection of vide range of drinks.... been to the spa which is simply superb... ambeince of the spa, the city view, the music is soo soothing and u get soaked and finally feel lighter and totally relaxed. i take regular spa service after a week long of tideous work.

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank kenjill123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GargiGuha, Public Relations Manager at Park Hyatt Chennai, responded to this review, 9 May 2014
Dear Guest

It was interesting to receive this review where you have appreciated our high energy atmosphere of The Flying Elephant as well as the calming retreat we create for our guests of Antahpura Spa. We’re pleased to know it serves an antidote to your busy week-long schedule. Thank-you for your words of motivation which boost our spirits up as we serve you with renewed passion. We look forward to welcoming you back on your next renewal session at our spa.

So that you’re ready and in the mood to party harder at The Flying Elephant.

Warm Regards
Gargi
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto, Canada
Level Contributor
183 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
Reviewed 6 May 2014 via mobile

We had a lovely single-night stay at the Park Hyatt Chennai. HUGE room, great bathroom and one of the most comfortable beds I have ever slept in. The sound insulation is first-rate: in the morning I went to the roof for a dip in the beautiful infinity pool and a few planes on final approach to the airport flew overhead. I hadn't heard any sounds of it in the room. The hotel is very nicely designed, too, with lots of natural materials and local art. Friendly staff really coud not do enough for us.

Stayed May 2014, travelled as a couple
Helpful?
1 Thank artmanintoronto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GargiGuha, Public Relations Manager at Park Hyatt Chennai, responded to this review, 7 May 2014
Dear artmanintoronto

We’re delighted to know that you had a short but nice stay with us. Our rooms start at 43 square metres which are one of the largest in the city and have been designed to give guests a roomy, uncluttered feel. We understand how vital a good night’s rest can be, so the bed is made to feel optimum in terms of comfort. Thank-you for appreciating the attention to detail we have imparted to each and every aspect, especially the soundproofing, which helps to keep the hustle and bustle at bay. Your comfort is of utmost importance to us, and we look forward to having you back with us again.
Thank-you for taking the time out to write this review. We really appreciate it.

Warm Regards
Gargi
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Southend-on-Sea, United Kingdom
Level Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 6 May 2014

I recently travelled to Chennai on business and was recommended the Park Hyatt and it proved to be a excellent recommendation. The rooms were spacious, clean and very well equipped....and this was a standard room. There were multiple bottles of water left in the room complimentary and air con in the room made it very pleasant. Wifi access in the room also so I was able to work and or facetime the family without distortion.

The staff in the restaurant were also very hospitable and helpful, the food was a very good standard also. Apart from a minor blip with my booking, it was a very relaxing stay.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Martin P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GargiGuha, Public Relations Manager at Park Hyatt Chennai, responded to this review, 7 May 2014
Dear Martin P

We’re pleased to learn of your seamless stay at our hotel. It is our enduring effort to create a home-like atmosphere for all our guests, and it was especially good to know that you were able to connect effortlessly with your family during your time away from them. This is by far the most important thing during travelling, when one is away from home and family.
We’ll make sure to pass on your kind feedback to our teams. Please do consider visiting us soon again.

Warm Regards
Gargi
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Pittsburgh, Pennsylvania
2 reviews
Reviewed 5 May 2014

I came to Chennai for a wedding and stayed 1 week in April, 2014. My room was very comfortable and clean. This property is extremely well maintained. The staff members are very friendly and helpful. The pool offers a tremendous view of the area. Don't forget to visit the hotel spa - it is very impressive; one of the nicest I've ever seen. The food is outstanding. I would definitely recommend this location to any guests travelling to Chennai.

  • Stayed April 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank DoubleDPittsburgh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GargiGuha, Public Relations Manager at Park Hyatt Chennai, responded to this review, 6 May 2014
Dear DoubleDPittsburgh

Thank-you for writing this review for us on Trip Advisor. We were delighted to learn that your stay has been a pleasant one. We are pleased to know that you enjoyed Antahpura Spa’s wellness therapies, and it comes especially at a time when the team is very grateful to the support of our guests. Your appreciation and belief in us has helped us achieve the Best New Hotel Spa award by Geospa Asia Spa India 2013. We will pass on your kind feedback to our Food and beverage teams as well. We look forward to welcoming you back again.

Warm Regards
Gargi
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Rumson, New Jersey
1 review
Reviewed 1 May 2014

I stayed at the Park Hyatt Chennai for a week in April '14 for business, so I was there just about 6 days straight, day and night. It was far beyond my expectations, from their gracious hospitality to my home-away-from-home room, to the food and personal attention. I can't say enough good things about Dinesh and his team - they all worked so hard to help in any way they could, from the session-break folks on the espresso machines, who kept espresso cups on hand for my double-espresso, to the chef who whipped up a cream cheese replacement for my morning smoked salmon and had it ready each day, to the housekeeping staff who kept me in fresh fruit each day. I can't say one bad thing about my stay there - I'm not accustomed to staying at such nice hotels - now I'm spoiled. Thank-you to all

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kevin C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GargiGuha, Public Relations Manager at Park Hyatt Chennai, responded to this review, 5 May 2014
Dear Kevin C

Thank-you for the uplifting feedback. We will make sure the same reaches the teams who were responsible for making your stay a pleasant experience. It is important for us to make sure our guests feel recognised in the little touches that we extend, even if it is a cup of double espresso or the perfect accompaniment for a favourite breakfast item. We are pleased to learn that you liked the room, and found it cosy and residential.
We do look forward to welcoming you back.

Warm Regards
Gargi
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Dundee, United Kingdom
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 1 May 2014

Spent a week here in April 2014. Everything about the hotel was first class. All the staff were friendly and very helpful and made our stay memorable. The room was modern, immaculate and spacious. The breakfast was excellent with an extensive menu catering for both Western and local tastes. The hotels Flying Elephant bar/restaurant had a good lively atmosphere and a varied menu again with both Western and Indian dishes. The rooftop infinite pool is a welcome refuge from the heat, hustle and bustle of the city with a number of sun loungers and umbrellas. The gym is a modern well equipped facility.
As far as the location is concerned Chennai does cover a large area so it is difficult to be near everything but we found it reasonably central and there are a number of options for getting round the city including a very reasonable on site agency that can arrange a car plus driver.
I would have no hesitation recommending the Park Hyatt in Chennai.

Rod

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rodders119
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GargiGuha, Public Relations Manager at Park Hyatt Chennai, responded to this review, 5 May 2014
Dear Rodders119

Thank-you for stopping by to write this review. We are glad you like the culinary choices that our chefs have carefully put together, so that guests may enjoy a wide range of dishes. Food can certainly play an important part in making for a memorable stay, and we can see that you also enjoyed our other facilities. Our infinity edge pool is designed to create a welcoming and cool oasis for our guests, and we’re lucky to have it suspended above the lush greenery of the neighbouring national reserve. It was good to know you had the chance to enjoy the vibrant atmosphere at The Flying Elephant, and also enjoyed your food there.
Please do let us know when you would be visiting next. It will be our pleasure to welcome you back.

Warm Regards
Gargi
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Park Hyatt Chennai

Property: Park Hyatt Chennai
Address: 39 Velachery Road | Near Raj Bhavan, Chennai (Madras), India
Region: India > Tamil Nadu > Chennai District > Chennai (Madras)
Amenities:
Bar / Lounge Beverage Selection Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #7 of 395 Hotels in Chennai (Madras)
Price Range (Based on Average Rates): £
Hotel Class:5 star — Park Hyatt Chennai 5*
Number of rooms: 201
Official Description (provided by the hotel):
Thoughtfully understated yet contemporary in design, Park Hyatt Chennai offers discerning business and leisure travellers their personal address in the city. Located next to the governor's residence, alongside the Guindy Forest Reserve, this serene sanctuary is at close proximity to the airport and prime business districts of the city. Some of the key features of the hotel include the dynamic, multi-level restaurant, The Flying Elephant,the all-day dining restaurant serving peninsular Indian and classic western cuisine - The Dining Room, the award-winning Antahpura Spa, a serene lily pond as the central focal point of the hotel and an infinity edge pool on the rooftop that captures breathtaking views of the city. ... more   less 
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