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“Excellent”
Review of Park Hyatt Chennai

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Park Hyatt Chennai
Ranked #8 of 403 Hotels in Chennai (Madras)
Certificate of Excellence
Reviewed 14 June 2014

The rooms are beautiful designed, very modern. Our suite had a living room with a wrap around window.
Room service was excellent as well as the two in hotel restaurants.
The service is perfect, even when we had a mishap in the middle of the night.

  • Stayed: May 2014, travelled on business
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Thank A L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GargiGuha, Public Relations Manager at Park Hyatt Chennai, responded to this reviewResponded 23 June 2014

Dear Guest

Thank-you for this nice review on Trip Advisor. We are pleased to know that you enjoyed the design element of our rooms, especially the spacious suites. Our endeavour with food service is to exceed guest expectation in every possible way, and we place very high importance on the food and beverage offerings that are presented to our esteemed guests. Delighted to learn that you enjoyed your experience in The Dining Room as well as The Flying Elephant which are both distinctly different in the look, feel and cuisine styles.
We look forward to seeing you soon again.

Warm Regards
Gargi

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807 - 813 of 1,037 reviews

Reviewed 13 June 2014

I was deeply disappointed with the service at the spa at this hotel. Despite making an appointment, I was made to wait as the staff had not arrived . After this when post massage I walked into the ladies room, a man was cleaning the glass knowing a client was done with massage and nobody else was around. I had to call someoen from outside . When using the steam room nobody supervised and this is highly unsafe.
In all a dis satisfactory experience and I would not go there not reccomend.
The dry cleaning service too was terrible and my expensive clothes were ruined!!!!!
Never again!

  • Stayed: June 2014
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Thank Simplyfour
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GargiGuha, Public Relations Manager at Park Hyatt Chennai, responded to this reviewResponded 14 June 2014

Dear Guest

Thank-you for your feedback, which we have noted. Please accept our humble apologies for the inconvenience caused to you during your visit to Antahpura Spa. The same shall be communicated to the concerned associates, so that it does not occur. The essence of our spa is to provide a wellness retreat for our guests, and we would encourage you to come by and experience it another time.
We shall also communicate your disappointment to the laundry with regard to the dry cleaning.

Warm Regards
Gargi

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 June 2014

I stayed here on business and my wife joined me. The hotel, like all Park Hyatts, is wonderful. The service is superb, and the food is excellent (both the buffet and the Flying Elephant were delicious). There is really nothing negative I can say about the hotel. Everyone at the hotel was so nice. The room was amazing, and huge!

The hotel is basically right next to the Grand Chola, which I have previously stayed at. The Hyatt provides much better service, is less crowded, and provides a better and more relaxing experience. You cannot do better in Chennai than the Park Hyatt.

Room Tip: If you can afford it, corner suites are amazing. The view when you walk in the door is better than...
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  • Stayed: June 2014, travelled on business
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Thank MothLarva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GargiGuha, Public Relations Manager at Park Hyatt Chennai, responded to this reviewResponded 14 June 2014

Dear Mr Robinson
Thank-you for this encouraging feedback. We shall pass it on to our teams, who are the ones to make our guests’ stay so special with their warm, heartfelt services. We are glad you liked the food in our restaurants. Both our restaurants are very different in look and feel, as well as the cuisine. We are pleased to learn the buffet in The Dining Room, crafted after the peninsular concept of India as well as our a la carte cuisine from the various show kitchens of The Flying Elephant proved appealing to you.
We look forward to welcoming you back to Park Hyatt Chennai soon again.
Warm Regards
Gargi

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Reviewed 29 May 2014

I stayed for a business visit, along with senior colleagues from India & abroad. It's quite pleasant experience. As a hallmark of Hyatt, everything is about quality at par. However, what strikes remarkably is the exceptional service & hospitality, they offer. It's their USP. A good location & a great service. Great business hotel.

  • Stayed: November 2013, travelled on business
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Thank Ashwin_Tirthakar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GargiGuha, Public Relations Manager at Park Hyatt Chennai, responded to this reviewResponded 2 June 2014

Dear Mr Tirthakar
Thank-you for this review on Trip Advisor. It is very motivating to learn that the endeavour of our teams to provide authentic hospitality is appreciated by our guests and doesn’t miss their eye. It is of course, our teams that make up this hotel’s service culture and we’ll be sure to cascade this down to them.
We’d be very pleased to welcome you back so do keep us posted on your next visit.
Warm Regards
Gargi

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Reviewed 28 May 2014

While traveling for business I spent 10 days in this lovely property. I cannot compliment them enough on the tasteful decor, the personal service (everyone remembered by name), the food, and the stellar service I received during my stay. I cannot recommend the property enough.

Room Tip: Stay on the 8th floor. The gym and access to the rooftop pool is there.
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  • Stayed: May 2014, travelled on business
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Thank q2bruiser
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GargiGuha, Public Relations Manager at Park Hyatt Chennai, responded to this reviewResponded 31 May 2014

Dear Guest

Thank-you for writing this review, and we will share this motivating feedback with our associates. Since you have been with us for a length of 10 days, we do believe you have had a close encounter with the staff at the front of house and this automatically qualifies you as a near family member of Park Hyatt Chennai.
We will be awaiting your next stay with us.

Warm Regards
Gargi

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Reviewed 25 May 2014

Lovely stay last weekend at the Park Hyatt. Very efficient checkin/out. Room was spacious, well appointed, and very comfy---also nice and quiet. Loved the ipod speaker--- made it easy for my own tunes. Bed was really comfy-- although comforter was a bit too warm at times. Lights are a bit complicated to figure out, but not a big deal. Bathroom very spacious, clean, modern. The pool on roof is beautiful--- an infinity pool. Room service is great quality, fast, and good service. Overall--- a wonderfully relaxing stay. Highly recommended, and i'll be back!

  • Stayed: May 2014, travelled as a couple
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Thank jenabaintheworld
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GargiGuha, Public Relations Manager at Park Hyatt Chennai, responded to this reviewResponded 27 May 2014

Dear Guest
We were pleased to receive this review and would like to thank-you for taking time out to write it. We are glad to know that you enjoyed our facilities and the services that have been extended by our associates. We will make sure this feedback reaches the teams who have made your stay pleasurable. We definitely look forward to welcoming you back.

Warm Regards
Gargi

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Reviewed 22 May 2014

Best value for money I have ever had at a hotel. The staff were efficient, friendly and helpful, without any saccharine. Fine room with great attention to detail, clean and one of the most conformable beds I have ever slept in. Great food, breakfast and dinner, with a wide range to suit all tastes. Gym was well equipped and well staffed.

All round one of the best hotels I have stayed in.

  • Stayed: May 2014, travelled on business
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Thank Edison78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
GargiGuha, Public Relations Manager at Park Hyatt Chennai, responded to this reviewResponded 24 May 2014

Dear Edison78
Thank-you for this review.
We’ll definitely pass on your uplifting feedback to our teams. We try our best to keep the feel and service as residential much as possible. Not tipping the scales, but keeping it optimum so that our guests have a smooth and seamless stay. We’re very pleased to know you enjoyed our restaurants, spa, fitness centre and the comfort quotient of our beds.
We look forward to welcoming you back

Warm Regards
Gargi

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Park Hyatt Chennai

Address: 39 Velachery Road | Near Raj Bhavan, Chennai (Madras), India
Phone Number:
Region: India > Tamil Nadu > Chennai District > Chennai (Madras)
Amenities:
Bar / Lounge Beverage Selection Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #8 of 403 Hotels in Chennai (Madras)
Price Range: £86 - £160 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Park Hyatt Chennai 5*
Number of rooms: 201
Official Description (provided by the hotel):
Thoughtfully understated yet contemporary in design, Park Hyatt Chennai offers discerning business and leisure travellers their personal address in the city. Located next to the governor's residence, alongside the Guindy Forest Reserve, this serene sanctuary is at close proximity to the airport and prime business districts of the city. Some of the key features of the hotel include the dynamic, multi-level restaurant, The Flying Elephant,the all-day dining restaurant serving peninsular Indian and classic western cuisine - The Dining Room, the award-winning Antahpura Spa, a serene lily pond as the central focal point of the hotel and an infinity edge pool on the rooftop that captures breathtaking views of the city. ... more   less 
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