We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Ecellent Hotel”
5 of 5 bubbles Review of Trident, Chennai

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Trident, Chennai
Ranked #9 of 388 Hotels in Chennai (Madras)
Certificate of Excellence
Surat, India
1 review
“Ecellent Hotel”
Reviewed 30 June 2014

Very good value. Near the airport. airport transfer service very good. Staff are very helpful and friendly and always smiling. Hotel interior is clean and overall this hotel is Excellent. whenever in Chennai we will prefer this hotel.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kamalMistry
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chennai_Trident, General Manager at Trident, Chennai, responded to this review, 2 July 2014
Dear Guest

Thank you so much for your review. We very much appreciate the time you took to send in your kind comments following your recent stay with us.

We were especially delighted to read your positive comments you made about the location, room and services. I have shared your review with the team; they are also excited to know about your experience. Thank you!! It was a pleasure to have been of service to you.

We look forward to welcoming you back soon. If I can be of any assistance in the mean time please do not hesitate to write to me.

Thank you

Best regards

Dhiraj Mehta
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

1,162 reviews from our community

Traveller rating
    642
    421
    80
    17
    2
See reviews for
115
107
119
759
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (255)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Any
English first
Madurai, India
Level Contributor
10 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 23 June 2014

I stayed at the Trident for a day before I caught an International flight and i was pleasently surprised.
Starting with the way I was checked in and the general cheerful ambience and the absolutely lovely staff, I actaully wished I was staying longer.
I had a great conversation with the bar staff and the Barbecued chicken wings were truly heavenly.
Will be my choice whenever I need to stay outside city limits.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank beboyjohn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chennai_Trident, General Manager at Trident, Chennai, responded to this review, 2 July 2014
Dear Guest

We are glad to read your feedback on Trip Advisor following your recent stay at Trident in Chennai. We really appreciate you taking the time to highlight most aspects of hotel stay.

We were especially delighted to read your positive comments you made about the ambience and service. I have already shared your comments with the team; they are happy to know that you had a wonderful stay with us.

Thank you for having chosen to stay with us; it was a pleasure to have been of service to you.

We do look forward to your repeat visit in not so distant future. If I can be of any assistance whatsoever in the meantime, please do not hesitate to write to me.

Many thanks once again.

Sincerely


Dhiraj Mehta
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Albion
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 20 June 2014

I only spent a night there but I was pleasantly surprised by the quality of service. The staff is always smiling and helpful. The room was very comfortable and I have to say that I really like the interior decoration.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Deusmortiis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chennai_Trident, General Manager at Trident, Chennai, responded to this review, 23 June 2014
Dear Guest,

Thank you so much for your review. We very much appreciate the time you took to send in your kind comments following your recent stay with us.

We were especially delighted to read your positive comments you made about the room, ambience and hotel services. I have shared your review with the team; they are also excited to know about your experience. Thank you!! It was a pleasure to have been of service to you.

We look forward to welcoming you back soon. If I can be of any assistance in the mean time please do not hesitate to write to me.

Thank you

Best regards

Dhiraj Mehta
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bengaluru, India
Level Contributor
32 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 18 June 2014

I stayed here for two nights last week and had a good time. I could not get a pool facing room and so settled for one of the main road facing ones but the sound proof glasses ensured no disturbance and good quality sleep. The close proximity to the airport also is very convenient.
I dined at '"Samudra' and although there was nothing to complain about they can definitely do better in a speciality restaurant.
The pool is a funny shaped one though with more than half of it over six feet deep which is a very rare one in Indian hotels. Chennai weather ensures the water is too warm most of the times to enjoy the pool.

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank sandeeplath
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chennai_Trident, General Manager at Trident, Chennai, responded to this review, 23 June 2014
Dear Guest,

We are glad to read your feedback on Trip Advisor following your recent stay at the Trident.

We really appreciate you taking the time to highlight every aspect of hotel stay. It was a pleasure to have been of service to you.

Your comments on room preference and specialty restaurant have been well noted and I have shared it with the respective department heads for further action. Please be assured of a significant change on all your future visits.

My team and I look forward to your continued visits. We take this opportunity to assure you of our best attention and services at all times. Please do not hesitate to contact me personally for assistance with reservations or for anything else I can do for you in Chennai.

Thank you

Kind regards

Dhiraj Mehta
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Delhi, India
Level Contributor
52 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 15 June 2014

I have been 6-7 times in this Hotel.
They have an excellent staff which takes care of your needs at all times. Rooms are excellent. Food available in restaurant is excellent and if needed chef takes care of your taste.
The hotel is near airport and easy for travelling to all place in Chennai.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank YMOHAN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chennai_Trident, General Manager at Trident, Chennai, responded to this review, 17 June 2014
Dear Guest,

Thank you for taking out time and posting a review on our hotel and its services.

It is heartening to get such reviews and we are delighted to know that you enjoyed your stay at Trident Chennai. It was a pleasure to have been of service to you.

My team and I are inspired by your comments and truly appreciate your gracious praise.

We look forward to your future visits, I take this opportunity to assure you of our best attention and services at all times.

Please do not hesitate to write to me for any assistance with reservations or for anything else I can do for you in Chennai.

Thank you

Warm regards

Dhiraj Mehta
General Manager
dhiraj.mehta@tridenthotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
delhi
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 14 June 2014

trident hotel is the place to stay in chennai. great food, nice service and friendly staff. very close to the airport just 10 minutes maximum. main city market is far from the hotel that is the only minus point.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank viv09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chennai_Trident, General Manager at Trident, Chennai, responded to this review, 17 June 2014
Dear Guest,

Thank you for taking out time and posting a review on our hotel and its services.

We appreciate your feedback and appreciation. It really works as a great source of inspiration for the team.

We look forward to the opportunity of welcoming you back on your next visit to Chennai.

Please do not hesitate to write to me for any assistance with reservations or for anything else I can do for you in Chennai.

Thank you

Best regards

Dhiraj Mehta
General Manager
dhiraj.mehta@tridenthotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pune, India
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 9 June 2014

Just the place one would want to stay when on a visit to a new city........good food, great service and superb attention to detail. Rates are indeed 5 star... but than the product & service too is 5 star !! Special mention to their Gym staff and Spa treatment ladies......... very professional and great massage & treatment. Generally all their staff from F&B, Chefs, front desk, security, housekeeping, In room dining, restaurants are very professional and superb in their job. Only one area of improvement- menu and standards at Cinnamon Buffet does fall short a bit for dinner - specially for the price they charge- the non-veg choice of dishes and quality need fair amount of positive tweaking- It is not bad, but there certainly is room for improvement for sure.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank chetbond
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chennai_Trident, General Manager at Trident, Chennai, responded to this review, 10 June 2014
Dear Guest,

Many thanks for such a wonderful review, following your recent stay at the Trident in Chennai. I hope your homeward travels were smooth and comfortable.

I am very pleased to note that you enjoyed our great location, food, gym, spa and most importantly -Service. People are the life and soul of our hotels. I am fortunate to have been working with these wonderful ladies and gentlemen who diligently uphold the values of our company by exceeding the expectations of our guests and creating everlasting memories.

I have shared your review with the team and they are “over the moon” and delighted to know that they were able to surpass your expectations. It will give me great pleasure to share your gracious praises with everyone - the teams shall truly appreciate your gracious praise.

It was an absolute pleasure to have been of service to you. Your comments on food have been well noted and have initiated corrective measures in conjunction with the Chefs.

We look forward to welcoming you back to our hotels, whenever your travels take you to this part of the world ; if I can be of any assistance whatsoever in the meantime, please do not hesitate to write to me.

Warm personal regards,

Dhiraj Mehta
General Manager
dhiraj.mehta@tridenthotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Chennai (Madras) hotels
Radisson Blu Hotel Chennai
#20 of 388 in Chennai (Madras)
1,564 reviews
The Leela Palace Chennai
#1 of 388 in Chennai (Madras)
1,280 reviews
Park Hyatt Chennai
#7 of 388 in Chennai (Madras)
920 reviews
Show Prices
Show Prices
Show Prices
ITC Grand Chola, Chennai
#2 of 388 in Chennai (Madras)
2,488 reviews
Quality Inn Airport
#76 of 388 in Chennai (Madras)
52 reviews
Guindy East
Hilton Chennai
Hilton Chennai
#8 of 388 in Chennai (Madras)
1,322 reviews
Show Prices
Show Prices
Show Prices

Been to Trident, Chennai? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Trident, Chennai

Property: Trident, Chennai
Address: 1/24 G.S.T Road, Chennai (Madras) 600027, India
Phone Number:
Region: India > Tamil Nadu > Chennai District > Chennai (Madras)
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Chennai (Madras)
#7 Family Hotel in Chennai (Madras)
#7 Spa Hotel in Chennai (Madras)
#8 Business Hotel in Chennai (Madras)
Price Range (Based on Average Rates): ££
Hotel Class:3.5 star — Trident, Chennai 3.5*
Number of rooms: 167
Official Description (provided by the hotel):
An oasis of warmth and luxury environs, our hotel, Trident, Chennai welcomes you with its elegant, low-rise design spread over five lush acres of verdant gardens. The 167 luxury rooms and suites , tastefully appointed in muted and earthy tones, combined with handcrafted furniture and convenient amenities, are designed to make you feel at home during your stay with us. Trident, Chennai is situated just 3 kilometres from the airport and 12 kilometres from the railway station. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, DerbySoft Ltd Shanghai HQ Supplier Direct, Booking.com, Hotels.com, Agoda, Odigeo, TripOnline SA, Traveltool, S.L.U., Evoline ltd, Cancelon and HotelQuickly so you can book your Trident, Chennai reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Trident, Chennai Hotel Chennai (Madras)
Chennai Hilton

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing