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“Happy Stay at Trident Chennai”
Review of Trident, Chennai

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Trident, Chennai
Ranked #9 of 403 Hotels in Chennai (Madras)
Certificate of Excellence
Reviewed 2 September 2014

This is a very well maintained property. Very reasonable rates and very close to the airport.
Landed up after misplacing my suitcase and was immediately provided a new night suit by the staff who also arranged for immediate shopping requirements for clothes.
Very courteous staff. The food was great and had no reason to complain.

Would recommend it to all air travellers who are on a stopover to Chennai.

  • Stayed: August 2014, travelled on business
    • Location
    • Rooms
    • Service
Thank Dhruv86
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chennai_Trident, General Manager at Trident, Chennai, responded to this reviewResponded 5 September 2014

Dear Guest,

Thank you for taking out time to share your experience following your recent visit to Trident Chennai.

I am very pleased to note that you enjoyed our food and hospitality. People are the life and soul of our hotels. I am fortunate to have been working with these wonderful ladies and gentlemen who diligently uphold the values of our company by exceeding the expectations of our guests and creating everlasting memories.

Team Trident is pleased to know from your comments that their efforts were so well appreciated. Chefs would be especially delighted to read your gracious praise. It was a pleasure to have been of service to you.

I also truly appreciate your word of mouth recommendations and we look forward to welcoming you back soon. If I can be of any assistance in the mean time please do not hesitate to write to me.

Thank you

Warm regards

Dhiraj Mehta
General Manager
dhiraj.mehta@tridenthotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviews (1,238)
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619 - 625 of 1,238 reviews

Reviewed 1 September 2014

This again, is a beautiful and maintained property of Trident...
Great staff, quality service, nothing misses out except some small problems..
Worth staying and enjoying holidays...
Must include some activities for Kids, too..

Room Tip: Try to stay in Club room pool facing...rooms are quieter...
See more room tips
  • Stayed: August 2014, travelled with family
    • Location
    • Sleep Quality
    • Service
Thank bpls
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chennai_Trident, General Manager at Trident, Chennai, responded to this reviewResponded 5 September 2014

Dear Guest,

Thank you for taking out time and posting a review on our hotel and its services.

We appreciate your feedback and appreciation. It really works as a great source of inspiration for the team.

Your constructive comments on kids activities have been well noted and shall definitely escalate this to the facility planning division.

We look forward to the opportunity of welcoming you back on your next visit to Chennai.

Please do not hesitate to write to me for any assistance with reservations or for anything else I can do for you in Chennai.

Thank you

Best regards

Dhiraj Mehta
General Manager
dhiraj.mehta@tridenthotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 September 2014

Very reasonable rates with complimentary airport pick up and drop. Very close to airport. Highly personalized service during stay. Very courteous staff. Highly recommendable !!!! Would recommend this for travelers mainly on business trip and arriving by air.

  • Stayed: August 2014, travelled on business
    • Location
    • Cleanliness
    • Service
Thank Raos43
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chennai_Trident, General Manager at Trident, Chennai, responded to this reviewResponded 5 September 2014

Dear Guest,

Thank you for taking out time and posting a review on our hotel and its services.

It is heartening to get such positive reviews and we are delighted to know that you enjoyed your stay at Trident Chennai. It was a pleasure to have been of service to you.

It really works as a great source of inspiration for the team. I also truly appreciate your word of mouth recommendations and we look forward to welcoming you back soon.

If I can be of any assistance in the mean time please do not hesitate to write to me.


Thank you

Best regards

Dhiraj Mehta
General Manager
dhiraj.mehta@tridenthotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 August 2014

Stayed here twice in one trip, during layovers at unsociable hours in Chennai Airport, using Trident Privilege rewards.

The location is good - a 5-10 minute taxi ride from the airport - easily done via Uber or airport pre-pay taxi. Some rates do offer a complimentary transfer, and management do also offer these at their discretion - otherwise, it is fairly pricey compared to the prepay/radio taxi options.

The hotel isn't new, but the common areas are immaculately maintained.

As always with Trident hotels, the staff are outstanding - the chain manages to recruit people who are absolute naturals at customer service.

The rooms are slightly dated, but without being frayed, and the noise and light insulation very good as they need to be for an airport hotel. The very powerful shower was much appreciated after a long-haul flight. Very comfortable bed.

Had breakfast and dinner in the restaurant - both very good quality buffets with menu items to order (really appreciated the dosa at breakfast...)

  • Stayed: August 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
1  Thank southlambeth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chennai_Trident, General Manager at Trident, Chennai, responded to this reviewResponded 29 August 2014

Dear Guest,

Many thanks for such a wonderfully crafted precise review, following your recent stay at the Trident in Chennai. I hope you homeward travels were smooth and comfortable.

I am very pleased to note that you enjoyed the hotel food, facilities and most importantly - service. People are the life and soul of our hotels. I am fortunate to have been working with these wonderful ladies and gentlemen who diligently uphold the values of our company by exceeding the expectations of our guests and creating everlasting memories.

I have shared your review with the team and they are delighted to know that they were able to surpass your expectations. It was a pleasure to have been of service to you.

We look forward to welcoming you back whenever your travels take you to this part of the world; if I can be of any assistance whatsoever in the meantime, please do not hesitate to write to me.

Warm personal regards,

Dhiraj Mehta
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 August 2014

Went on a business trip...well maintained property with very courteous staff...Samudra food was good (had Veg. good)...Good housekeeping staff and they pay attention to details...go beyond their call of duty to keep guests happy. Overall good experience and will be a repeat guests for sure.

  • Stayed: August 2014, travelled on business
    • Value
    • Cleanliness
    • Service
1  Thank Srini30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chennai_Trident, General Manager at Trident, Chennai, responded to this reviewResponded 10 September 2014

Dear Guest,

We are glad to read your feedback on TripAdvisor following your recent stay at the Trident. We really appreciate you taking the time to highlight every aspect of hotel stay.

We are delighted to read your positive comments you made about hotel upkeep, food and especially service rendered by the team. I have shared your review with the team; they are happy to note that their efforts were well noticed and appreciated.

People are the life and soul of our hotels. We are truly grateful to the wonderful ladies and gentlemen who diligently uphold the values of our company by exceeding the expectations of our guests and creating everlasting memories. Above all it is most rewarding to note that you would consider staying at the Trident on your next visit to Chennai.

Please do not hesitate to write to me for any assistance with reservations or for anything else I can do for you.

Thank you for having chosen to stay with us, it was a pleasure to have been of service to you.

Sincerely

Dhiraj Mehta
General Manager
dhiraj.mehta@tridenthotels.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 August 2014

Upon arriving into Chennai airport at 1.15am the last thing you want is a long drive to your hotel. It's with a pleasant surprise that you find the Trident is just 5-10mins from the airport and a relief when you enter the hotel lobby with its elegant and clean decor.

The check in process whilst formal is quite efficient and with just 3 levels you are in your room quick smart. The room is large and conformable offering a good size and safe. On the annoying side is the bath shower and user pay WiFi.

Breakfast was better than expected even if the service a little slow for those in a hurry.

The hotel offered a limosine service to and from the hotel which also made the transfer all that easier.

Overall a pleasant stay.

  • Stayed: August 2014, travelled on business
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Stevelizhangjun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chennai_Trident, General Manager at Trident, Chennai, responded to this reviewResponded 1 September 2014

Dear Guest,

Many thanks for reviewing hotel facilities, location and services, following your recent stay at Trident in Chennai. I hope your homeward travels were smooth and comfortable.

While I am very pleased to note that you had a comfortable stay, I have taken note of your constructive comments on bath shower and WIFI services, I shall initiate needful measures with relevant departments, soonest.

With regard to internet we do have internet inclusive rates on our web site -Business traveler plus which is customized to travel needs of guests such as yours. I am sorry that our front desk team did not proactively inform you of this option.

We look forward to welcoming you back to Trident, whenever your travels take you to this part of the world ; if I can be of any assistance whatsoever in the meantime, please do not hesitate to write to me.

Thank you

Best regards

Dhiraj Mehta
General Manager
dhiraj.mehta@tridenthotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 August 2014

Nice hotel with good service. Though it seemed older than the average (going by the electrical and bath fittings), it was spotlessly clean and well-maintained. Location is close to the Airport, so don't expect very good / clean / trendy surroundings, but the hotel itself was quiet and service was very good.

The bar was well-stocked and food was good on all occasions that we tried it. Slightly more expensive compared to similar hotels nearby, but I felt it was worth it.

Room Tip: Rooms at the back are quiet. Most rooms seemed to have some kind of a green view, which points to a...
See more room tips
  • Stayed: July 2014, travelled on business
    • Location
    • Cleanliness
    • Service
1  Thank Troglophile
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chennai_Trident, General Manager at Trident, Chennai, responded to this reviewResponded 29 August 2014

Dear Guest,

Thank you so much for your review. We very much appreciate the time you took to send in your kind comments following your recent stay with us.

We were especially delighted to read your positive comments that you made about the food, hotel services and the location. I have shared your review with the team; They are equally excited to know about your experience. Thank you!! It was a pleasure to have been of service to you.

We look forward to welcoming you back to Trident next time your travels take you to Chennai.

Please do not hesitate to write to me for any assistance with reservations or for anything else I can do for you in Chennai.

Thank you

Best regards


Dhiraj Mehta
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Trident, Chennai

Address: 1/24 G.S.T Road, Chennai (Madras) 600027, India
Region: India > Tamil Nadu > Chennai District > Chennai (Madras)
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Romantic Hotel in Chennai (Madras)
#6 Spa Hotel in Chennai (Madras)
#7 Family Hotel in Chennai (Madras)
#8 Business Hotel in Chennai (Madras)
#8 Luxury Hotel in Chennai (Madras)
Price Range: £87 - £131 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Trident, Chennai 4*
Number of rooms: 167
Official Description (provided by the hotel):
An oasis of warmth and luxury environs, our hotel, Trident, Chennai welcomes you with its elegant, low-rise design spread over five lush acres of verdant gardens. The 167 luxury rooms and suites , tastefully appointed in muted and earthy tones, combined with handcrafted furniture and convenient amenities, are designed to make you feel at home during your stay with us. Trident, Chennai is situated just 3 kilometres from the airport and 12 kilometres from the railway station. ... more   less 
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Also Known As:
Trident, Chennai Hotel Chennai (Madras)
Chennai Hilton

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