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“THE PARK CHENNAI” 4 of 5 bubbles
Review of The Park Chennai

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The Park Chennai
Ranked #53 of 386 Hotels in Chennai (Madras)
Bangalore
Level Contributor
69 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
“THE PARK CHENNAI”
4 of 5 bubbles Reviewed 15 December 2013

THE PARK IS IDEAL AS A LOCATION close to the main shopping districts , the American consulate and easy accessibility to the various other hubs at Chennai . The rooms are good except that the Air con tends to get a bit too chilly in spite of regulatiing . Free buffet breakfast is really excellent but do try to be there before 9:30 or you will need to wait till the trays are filled . selection is good and the eggs to order done to perfection .
Service is a little slow . There is a buffet for dinner as well . A thai restaurant which i liked very much . and for the noisy crowd the disco as well . Their spa is well worth the time and money spent , very soothing and relaxing .

  • Stayed December 2013, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank rararum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,437 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    3.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (306)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
  • Any
English first
New Delhi, India
Level Contributor
14 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
1 of 5 bubbles Reviewed 15 December 2013

I am in the hotel now. We did use their Banquet and rooms for a large group over 3 days.

The only words that I have in mind is Cheating..their so called claims of being a 5 star don't stand anywhere with the hotel service they provide..

The paint comes off the wall...the floor is broken at places..

the most idiotic part is their service. We had wait 2 hours for a cutlery and food to be delivered through in room dining.

In the conference, We literally had to make the arrangements ourselves as no banquet staff would turn up before 9 AM..even though we had give n clear instructions that event will start at 0730 AM

On one instance, We were told that as their ironing boards were not available their laundry would be complimentary but same was happily reflecting in my bill.

So, all in all..one of the worst experiences that I can talk about.

  • Stayed December 2013, travelled on business
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank MadhurKathuria
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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Mumbai, Maharashtra, India
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32 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
3 of 5 bubbles Reviewed 11 December 2013

Has a good location near the marina beach. Traffic a mess always outside the hotel. Food great variety, but very slow service.. You woul dget rotis only after your bhajis have got cold. If you ask for two pizzas you would get only one. Some rooms had cockroaches!!!!!Rooms were good , decor ok, dim lights everywhere..adjustable light dimmers.. would keep them dim. Ac controllers have their markings faded. So might end up as well shivering in the night not realising that you have decreased the AC ....

Room Tip: Probably higher floors are better....
See more room tips
  • Stayed November 2013, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank SubramanianNatarajan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sunnyvale, California
1 review
2 of 5 bubbles Reviewed 10 December 2013

Neither the room service is good , not matching the 5 start rating. After checking in we asked for additional pillow for my very young kid, after requesting multiple time even they didn't provide me the extra pillow. Then I asked for some other help but they didn't bother to pay any attention . Very bad overall experience.

  • Stayed December 2013, travelled on business
    • 1 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank RohanKayan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hyderabad, India
Level Contributor
36 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed 10 December 2013

I stayed there for a night, liked the hotel. Awesome food, buffet have lot of options across all cuisines. Its probably one of the best hotel in city. The room are beautifully designed and hotel is very all equipped with all kind of facilities.

  • Stayed January 2013, travelled solo
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank harjotsingh87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Delhi, India
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 5 December 2013

Very nice hotel though little far from airport considering traffic in chennai.
It has ample parking space with beautiful lobby.complimentary swimming pool , night club The pasha.
Guess one of the best in city. We were not knowing before though.
Rooms were nice with all you can ask for. Bathrooms were clean , there was leaking flush which on calling was fixed immediately.
But with all this we expected free wifi but it was not there and was very costly.RS350 for hour and 500 for 24 hrs.
Complimentary breakfast was awesome with fresh preparations both in veg n non veg
Overall nice place .
9/10

  • Stayed November 2013
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank DrGopal1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ghaziabad, India
Level Contributor
32 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
2 of 5 bubbles Reviewed 28 November 2013

A lot of effort has gone into modernizing the Hotel. But I wish the Management also spends time on training Team Members on ‘Values of Prompt and Quality Customer Service’. The rooms are beautifully designed, but the old rooms need work.
You need to have tons of patience and the calmness of a Saint, if you ask for Room Service or Dining Service.
When I initially checked in, there was no one aligned to assist me check into my room, and just given the key and asked to search for my room. It took me some time searching for the room.
The room had dirty glasses left at the desk. When escalated and I requested to speak with Duty Manager, even after 1 hour, there was no one to address my grievance.
It was a terrible experience, even ordering food for In-House Dining. In-House number is always busy. Repeated calls to Reception, Room Service and even after 1 hour and 30 min, I wasn’t able to reach In-House Dining. I actually had to go down to the Restaurant, to order food to my room.
OVERALL, A VERY POOR CUSTOMER SERVICE EXPERIENCE AND FOR A 5-STAR HOTEL, I WOULD RECOMMEND PEOPLE OPTING FOR OTHER HOTEL OPTIONS.

Room Tip: Old Rooms - Don't have a Master Switch and floors squeak and need renovation. Emphasize and dema...
See more room tips
  • Stayed November 2013, travelled on business
    • 2 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank Abhs_The_Wanderer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Park Chennai

Property: The Park Chennai
Address: 601 Anna Salai, Chennai (Madras) 600006, India
Region: India > Tamil Nadu > Chennai District > Chennai (Madras)
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#30 Spa Hotel in Chennai (Madras)
#39 Luxury Hotel in Chennai (Madras)
Price Range (Based on Average Rates): £
Hotel Class:4.5 star — The Park Chennai 4.5*
Number of rooms: 214
Official Description (provided by the hotel):
The Park Chennai is in the heart of the city’s vibrant business district. The hotel’s decor is influenced by the very foundation it stands on – the former premises of Gemini Film Studios, renowned for producing some of the most influential heroes and heroines the country has known. The dining and bar facilities at this hotel are amongst the best that the city offers. Six-O-One, the hotel’s 24 hour offers a mix of Indian and International cuisine while the Leather bar and Pasha are perfect options for elite party-goers. The cutting edge technology features coupled with world-class service standards make this hotel a perfect destination for both business and leisure travelers. ... more   less 
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Also Known As:
The Park Chennai Hotel Chennai (Madras)
The Park Hotel Chennai
The Park Hotels Chennai

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