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“Relic, you might as well be in a shopping mall!”
Review of The Park Chennai

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The Park Chennai
Ranked #49 of 437 Hotels in Chennai (Madras)
Reviewed 24 April 2014

We were there for a couple of days in Jan making a short visit to the city as the last stop after a 3 week long tour of India.

The Good - bang in the middle of the city, enough parking for your car, big ceilings when you enter, and ... that's about it.

The not so good - a pub/bar at the ground floor that is noisy, gets noisier as the night progresses, if you wanted a quiet night after a tiring day or important day ahead, this will not help.
There was an anglo indian girl at the reception with a very poor attitude for customer service, she was doing some thing with a pile of papers and hardly could be bothered with customers waiting to be served, the rest of them did not do any better. It was like visiting a municipality office!
The entrance has tall doors, I mean really tall, 5 m +, and you have to open it physically - funny thing is, there is a guy or women standing a few metres from the entrance to welcome you when you alight from the car - even that did not come across right!
We went around the different floors, they have pictures from old regional movies, they look rightfully tired.
All in all, old establishment - tired, uninterested staff, and an experience that you can easily forget.
Ah - went to their buffet too - food was alright - not befitting 5 * by any means.

Room Tip: Ask for rooms well away from the pub/bar on the ground floor Rooms on the higher floor better You...
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  • Stayed: January 2014, travelled with family
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Thank teshil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheParkChennai, General Manager at The Park Chennai, responded to this reviewResponded 28 April 2014

Dear Guest,

At the outset, we sincerely regret that your stay with us was unpleasant. We are constantly updating our product and will certainly work on the issues you have highlighted, including conducting more intense training sessions for our staff.

We do hope to welcome you back at The Park Chennai for a better experience.

Warm Regards,

Siraj Mukherjee
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,167 - 1,173 of 1,745 reviews

Reviewed 21 April 2014

Absolutely Love the hotel for its beautiful rooms, amazing food and lovely ambience.Its been a month since im staying here and the experience is worth it.The staff is cordial especially Ricky,she is one of the managers and my Go-to person.
You wont regret staying here ever.

  • Stayed: April 2014
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Thank sarjap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheParkChennai, General Manager at The Park Chennai, responded to this reviewResponded 22 April 2014

Dear Guest,

Thank you for staying at The Park Chennai.

We are delighted that you enjoyed the rooms, food, ambience and services. We will pass on your appreciation to Ricky as well.

We look forward to welcoming you back at The Park Chennai.

Warm Regards,

Siraj Mukherjee
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 April 2014

It was a fabulous experience staying at Thepark Chennai. Staff is just excellent. Especially Ricky who manages the reception and Shekar who serves at six'o'one. Ricky welcomed me and my colleagues with a warm smile while we were checking in. She took care of our smallest requests and provided the best service one can possibly provide. She is a five star customer service executive, meanwhile Shekar does a excellent job. His smile never wears off. I feel honoured and obliged being served under these two. Hence it gives me great pride to write you this review.
Thank you.

  • Stayed: April 2014
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Thank khanaved
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheParkChennai, General Manager at The Park Chennai, responded to this reviewResponded 23 April 2014

Dear Guest,

Thank you for your recent stay at The Park Chennai.

We are delighted that you had a fabulous experience and will pass on your appreciation to Ricky and Shekher. It will encourage them to keep giving our guests exceptional experiences.

We look forward to welcome you back at The Park Chennai.

Warm Regards,

Siraj Mukherjee
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 April 2014

THe hotel design impressed me more than anything else and full marks to the management and owners vision for this lovely hotel design.
The rooms are nice and well designed. The small things have been looked into by the hotel. Good wifi , the food was ok. The breakfast was good. Absolutely loved the pool settings, just super. Will come again.

Stayed: January 2014, travelled on business
Thank Hari1993113
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheParkChennai, General Manager at The Park Chennai, responded to this reviewResponded 21 April 2014

Dear Guest,

Thank you for staying at The Park Chennai.

We appreciate your comments on the design aspects and are delighted that you enjoyed our services and facilities, especially Aqua, our poolside space.

We look forward to welcome you back at The Park Chennai.

Warm Regards,

Siraj Mukherjee
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 April 2014

I knew this hotel was old and what to expect but I basically booked it because it's right opposite (diagonally) to the US Consulate in Chennai. I can give a personal guarantee that there is no better hotel in this area and nothing more convenient if you have a VISA appointment. The hotel definitely is nowhere close to the swankiness and mind-blowingly plush interiors & design of today's 5 star hotels, like the Hyatt Regency in Chennai but it still gives you an old world 5 star hotel feel.The staff is extremely courteous and helpful and the front office manager Mr Gopalkrishnan D is a gem of a guy! He is an asset to the hotel and to the organization and deserves a promotion & a raise. The food here is phenomenal! Especially the dessert spread in the afternoon. The Breakfast and Lunch buffets are scrumptious and you will eat more than you can and still end up asking for more. Yes cleanliness and hygiene needs to improve but I still had a fabulous experience at this hotel. Ask for a discounted price and go stay here, it will be totally worth it. The restaurant staff si helpful too, special mention Mr Shekar Kumar in Six O One.

Room Tip: If you are a big person or a couple, make sure you check the bed size before checking in. Also check...
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  • Stayed: April 2014, travelled as a couple
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Thank Amit2hotgun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheParkChennai, General Manager at The Park Chennai, responded to this reviewResponded 19 April 2014

Dear Guest,

Thank you very much for your recent stay at The Park Chennai.

We appreciate your feedback and will be sure to pass on your superlative comments to Gopal, Shekher, our kitchen and service teams. We are constantly working to improve our facilities and their maintenance.

We hope to welcome you back at The Park Chennai for an even better experience.

Warm Regards,

Siraj Mukherjee
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 April 2014

The Park Chennai stands synonymous with a structure which has been around for time and stands tall but what you go to a hotel for is to stay in a decent room...that is not available anymore. The rooms and the hotel have gotten old with time, maintenance is poor...to the extent that even in the main lobby the marble around has turned black ...the solution that Park has is to cover it up but doesn't work that way. But as they say old is gold - food is delectable and be it Indian or continental it has its unique taste. Overall come in to have a meal but stay somewhere else if you have the option.

Room Tip: Go up on the higher floors ...will take you away from the everlasting traffic around
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  • Stayed: April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Varun C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheParkChennai, General Manager at The Park Chennai, responded to this reviewResponded 19 April 2014

Dear Guest,

Thank you for staying at The Park Chennai.

We appreciate your comments on the food and will pass your feedback onto our team. We have taken your comments on the property to heart and would like to assure you that we are working on updating our facilities.

We do hope to welcome you back for a better experience at The Park Chennai.

Warm Regards,

Siraj Mukherjee
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 April 2014

I've been staying here for the past two months and have never felt the need to complain. Everyone from the GM to the housekeeping staff are excellent! The food is awesome and the service is commendable! Keep it up guys!

  • Stayed: April 2014
    • Value
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    • Rooms
    • Cleanliness
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Thank monzee_666
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheParkChennai, General Manager at The Park Chennai, responded to this reviewResponded 19 April 2014

Dear Guest,

Thank you very much for staying at The Park Chennai and for posting your feedback on Tripadvisor.

We are delighted that you are enjoying your stay with us and appreciate your comments on the food and services.

We hope to welcome you back at The Park every time you visit Chennai.

Warm Regards,

Siraj Mukherjee
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Park Chennai

Address: 601 Anna Salai, Chennai (Madras) 600006, India
Region: India > Tamil Nadu > Chennai District > Chennai (Madras)
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#30 Spa Hotel in Chennai (Madras)
#38 Luxury Hotel in Chennai (Madras)
Price Range: £51 - £84 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Park Chennai 5*
Number of rooms: 214
Official Description (provided by the hotel):
The Park Chennai is in the heart of the city’s vibrant business district. The hotel’s decor is influenced by the very foundation it stands on – the former premises of Gemini Film Studios, renowned for producing some of the most influential heroes and heroines the country has known. The dining and bar facilities at this hotel are amongst the best that the city offers. Six-O-One, the hotel’s 24 hour offers a mix of Indian and International cuisine while the Leather bar and Pasha are perfect options for elite party-goers. The cutting edge technology features coupled with world-class service standards make this hotel a perfect destination for both business and leisure travelers. ... more   less 
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Also Known As:
The Park Chennai Hotel Chennai (Madras)
The Park Hotels Chennai
The Park Hotel Chennai

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