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“No more a 5 Star Property”
Review of The Park Chennai

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The Park Chennai
Ranked #49 of 437 Hotels in Chennai (Madras)
Reviewed 21 July 2014

This is only for name a 5 star property , the rooms and not maintained well, the common areas are not clean , very clearly visible that the hotel needs a lot of renovation, the status at present is worse than a 3 star property.
Not worth it .

  • Stayed: July 2014, travelled on business
    • Location
    • Rooms
    • Service
Review collected in partnership with this hotel
1  Thank Amarendra M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheParkChennai, General Manager at The Park Chennai, responded to this reviewResponded 28 July 2014

Dear Guest,

Thank you for staying at The Park Chennai.

We appreciate your feedback and have taken up the concerns you highlighted with our team so that we can improve our services in those areas.

We assure you that we are constantly updating our facilities and hope to welcome you back at The Park Chennai for a better experience.

Warm Regards,

Siraj Mukherjee
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,081 - 1,087 of 1,745 reviews

Reviewed 16 July 2014

I loved my stay at The Park Chennai, the staff were fabulous and always willing to help and meet our requirements. The food in all restaurants were fabulous, the staff excellent and always willing to assist, My room was always immaculately cleaned the staff really took very good care of me. . The teams are very efficient and always willing to assist right from house keeping to front desk to the restaurant. Buffet spread is always extensive be it breakfast or lunch or dinner.

I will always have fond memories of my stay and would love to return one day in the near future

  • Stayed: July 2014, travelled on business
    • Value
    • Cleanliness
    • Service
1  Thank Sushant K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheParkChennai, General Manager at The Park Chennai, responded to this reviewResponded 28 July 2014

Dear Guest,

Thank you for staying at The Park Chennai.

We are delighted that you enjoyed the food, facilities and services during your stay and will share your appreciation with our team.

We look forward to welcome you back at The Park Chennai.

Warm Regards,

Siraj Mukherjee
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 July 2014

The location is a benefit due to its proximity to the US consulate, but thats about it.

There is loud "leather bar" on the ground floor near reception and the whole experience is not very comfortable. Stuffy, ill-lit, loud and smelly.

The rooms also are noisy coz there is another nightclub inside the vicinity of the hotel. Methinks the hotel's F&B is very popular amongst the locals and the hotel folks don't care too much about what others think coz they would always get US Consulate visitors throughout the year.

I was given a room on the 4th floor which was renovated according to reception but I soon realised that the washrooms definitely needed some maintenance.

Food seemed strictly ok. Unsure how people rave about it so much.

  • Stayed: July 2014, travelled on business
    • Sleep Quality
    • Rooms
    • Service
1  Thank priyamagarwal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheParkChennai, General Manager at The Park Chennai, responded to this reviewResponded 28 July 2014

Dear Guest,

Thank you for your recent stay at The Park Chennai.

We regret the issues you faced during your stay and assure you that we are working on ensuring that your concerns are addressed.

We do hope you give us a chance to welcome you back at The Park Chennai for a better experience.

Warm Regards,

Siraj Mukherjee
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 July 2014 via mobile

Loved my stay at The Park in Chennai! Great entertainment! Live band performance in the bar was super amazing! The food standards in this property have never dropped! Very tasted food of different cuisines also! The hotel if modern and staff is extremely helpful and energetic yet polite! For once since the weather was also good at Chennai it was a pleasant and windy! Overall enjoyed my stay here and will definitely come back here! Highly recommend this place for traveller who are looking for entertainment, great food and service! Cheers!

  • Stayed: July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank HarshaShah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheParkChennai, General Manager at The Park Chennai, responded to this reviewResponded 28 July 2014

Dear Ms. Shah,

Thank you for staying at The Park Chennai.

We are delighted that you enjoyed the food, service and the live band performance at the Leather Bar.

We look forward to welcome you back at The Park Chennai.

Warm Regards,

Siraj Mukherjee
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 14 July 2014

Ive been a regular here. Quality seems to be going from bad to worse lately. The mini bar is mostly empty, the locker didn't work, the AC controls weren't working. The Lotus restaurant had the bad carpet stink... Don't think I'm going back there..

Room Tip: Request for the renovated floors
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  • Stayed: July 2014, travelled on business
    • Location
    • Cleanliness
    • Service
Review collected in partnership with this hotel
Thank Akshay K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheParkChennai, General Manager at The Park Chennai, responded to this reviewResponded 25 July 2014

Dear Mr. Akshay,

Thank you for staying at The Park Chennai.

At the outset, we apologize for the issues you faced during your visit and have taken up the highlighted issues with the team.

We assure you that we are constantly working on updating our product and hope to welcome you back at The Park Chennai for a much better experience.

Warm Regards,

Siraj Mukherjee
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 July 2014

I stayed in this hotel on 12/13-7-2014 in the standard double room.. The Hotel is centrally located in mount Road( Anna salai) and is very close to US embassy, Music academy, beach, Museum , malls and mutiplex cinemas. There is ample car parking. The reception office is very brisk and efficient, the rooms are clean and well maintained. The lighting of the interior is excellent. The bath room was immaculately clean and the complimentary items in the bath room were complete. The only negative observation I will note is that the toilet had no facility to use a water hose. Even though it is 5 star hotel, more than 70% of the Occupants are Indians, and it is advisable to have both paper rolls and water hose in the toilets. yet another observation is that there should be two sofas for two members to sit and have coffee or watch TV. But there is only one seat which was not so convenient for two, as this is for double occupation.The Hotel has excellent interior ambiance every where including the restaurants and the service minded staff. There is free Wifi with strong signals. The Hotel has bar with Rock music band and also a night club named 'Pasha'

  • Stayed: July 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
2  Thank Gajarajan1947
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheParkChennai, General Manager at The Park Chennai, responded to this reviewResponded 28 July 2014

Dear Mr. Gajarajan,

Thank you for your recent stay at The Park Chennai.

We are delighted that you enjoyed the services and facilities during your visit and will share your comments with our team. It will serve as a morale booster.

We have taken note of your suggestions and, in the absence of the water hose, we will make sure that we have a bucket and mug placed in your room prior to your arrival the next time you stay with us.

We look forward to welcome you back at The Park Chennai.

Warm Regards,

Siraj Mukherjee
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 July 2014

I stayed in one of the delux category rooms in the hotel. It's worth staying at the park as the location of the property is prime. Wonderful night life at the hotel. Staff are the true assets of this hotel.

  • Stayed: July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank Thriller143
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
TheParkChennai, General Manager at The Park Chennai, responded to this reviewResponded 25 July 2014

Dear Guest,

Thank you for your recent stay at The Park Chennai.

We are very happy that you enjoyed your stay and will share your appreciation with our team.

We look forward to welcome you back at The Park Chennai.

Warm Regards,

Siraj Mukherjee
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Park Chennai

Address: 601 Anna Salai, Chennai (Madras) 600006, India
Region: India > Tamil Nadu > Chennai District > Chennai (Madras)
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#30 Spa Hotel in Chennai (Madras)
#38 Luxury Hotel in Chennai (Madras)
Price Range: £51 - £84 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Park Chennai 5*
Number of rooms: 214
Official Description (provided by the hotel):
The Park Chennai is in the heart of the city’s vibrant business district. The hotel’s decor is influenced by the very foundation it stands on – the former premises of Gemini Film Studios, renowned for producing some of the most influential heroes and heroines the country has known. The dining and bar facilities at this hotel are amongst the best that the city offers. Six-O-One, the hotel’s 24 hour offers a mix of Indian and International cuisine while the Leather bar and Pasha are perfect options for elite party-goers. The cutting edge technology features coupled with world-class service standards make this hotel a perfect destination for both business and leisure travelers. ... more   less 
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Also Known As:
The Park Chennai Hotel Chennai (Madras)
The Park Hotels Chennai
The Park Hotel Chennai

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