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“Good Hotel - Excellent Location”

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WelcomHotel Chennai
Ranked #44 of 403 Hotels in Chennai (Madras)
Reviewed 27 September 2013

It is know as Chola Sheraton by most local people.

Since it is one the old 5 star hotels, it has got its own legacy and fan following. Lot of celebrities stay in that vicinity and throng that place.

The rooms are fresh and spacious. They have a GYM and SPA too. Staff is very courteous and nice

They have a couple of other famous restaurant too. Worth trying

  • Stayed: August 2013, travelled on business
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Thank smfaisal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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315 - 321 of 472 reviews

Reviewed 27 September 2013

Nice hotel by ITC group in Chennai. Rooms & service is very good. Staff is very nice & attentive. Fast responses for everything. Food quality & service is very good.All the services & facilities are as comparable to five star grade. Distance from airport is quite more. Needs to go from huge trafic in rush hours.

Room Tip: Rooms are large.
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  • Stayed: April 2013, travelled on business
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Thank Sunil123123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 September 2013

I heard that this was the very first five-star hotel in Chennai, belonged to ITC group and was delighted to get to stay in such a property. I expected that they would have maintained it very well to keep up with their reputation.

However, it was utter disappointment for me.

To start with, the car porch was chaotic, there were no valets to park the cars of incoming guests and so the small enetrance was jam. It took me more than 10 minutes to get in front of the hotel entrance.

The check-in was swift, however, the electronic key to my room did not work. It had to be replaced and that took another 10-15mins.

The room was not clean, the carpets were stinking of some dampness and the table still had stains from the drinks of previous guest. I had to ask for another room.

They changed me into a different room on 1st floor and it was much better. A little bigger even. The room was clean, comfortable. Nice ameneties and all in working condition - something you can expect in any other five-star hotel. Overall good impression of this room for a business stay.

So far so good I thought. However, in the middle of the night, at around 2:30-3:00am, I woke up to some strange sound coming from the top. As if there was some repair work going on. It went on for 20-30mins and I could not sleep. I complained to floor manager and he managed to get it stopped.

Wow! so much for a five-star reality. This is definitely not ITC style..I have stayed in ITC hotels before and they are much much better.

I complained to the General Manager the next day and I hope they have taken my feedback seriously.

Room Tip: Ask for a quiet and clean room - pool facing.
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  • Stayed: September 2013, travelled on business
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1  Thank gokhaleds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 September 2013

I stayed in fortune 3 times in last 6 months. Room quality and service is very good. The staff is very attentive and responsive to your queries. They upgraded my stay from standard to suite without any extra charge.
Only one thing that need some improvement is quality of food. Although the hotel provided buffet, the no. of items on the menu are very limited. Other than that this is a excellent hotel for business stay....3 cheers!!

  • Stayed: August 2013, travelled on business
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Thank Mishrarakesh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 September 2013

My first stay at the Fortune hotels
Must say, very good and attentive service
Upgraded my room to a suite at no extra cost
Delicious breakfast spread
Enlisted myself as a member and should definitely be back

  • Stayed: July 2013, travelled on business
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Thank UGeeP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 September 2013

This place is truely awesome.......have visited couple of times....dined at the my cafe restaurant and felt like home.....this is one of oldest five star hotel and still hold itself strong against the many new....the indian food is really great and why not as it has the ITC flag behind....A must visit place if you come to Chennai..

  • Stayed: September 2013
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1  Thank sdeepinder
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 September 2013

Stayed in fortune during our conference in December .....good experience rooms are big and nice ambiance nicely done up the staff is very decent cleanliness is also good in room service is perfect food is fine I won't say very good try sarvana bhavan near by to get that typical south Indian taste and for rest u can eat at fortune I had my kid along ....so she had nothing to enjoy there as the property is small there is no kids park ....pool is clean and good ..hotel is in city so no good view......malls are nearby ...basically good for business trips but not with family ......thank u I enjoyed my stay

  • Stayed: December 2012
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Thank jassssp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about WelcomHotel Chennai

Address: Cathedral Road, Chennai (Madras) 600086, India
Region: India > Tamil Nadu > Chennai District > Chennai (Madras) > Nungambakkam
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#23 Business Hotel in Chennai (Madras)
#27 Family Hotel in Chennai (Madras)
#36 Luxury Hotel in Chennai (Madras)
Price Range: £55 - £96 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — WelcomHotel Chennai 4.5*
Number of rooms: 90
Official Description (provided by the hotel):
WelcomHotel Chennai erst while My Fortune Chennai is located in the heart of the city that is known for enchanting temples,warm people and delicious Cusine.Beautifully blending the traditional Indian hospitality with the efficiency of modern technology, this upscale hotel provides the convinience and comfort of home with warm and efficient service, making 'WelcomHotel Chennai' truly yours. WelcomHotel Chennai was opened on 18 October 1975, marking the entry of ITC Limited - into the hotel business. ITC Hotels is the now the largest hotel chain in India. The hotel is 8 stories high and has 90 rooms, including 05 Executive Suites (with an area of 750 sq ft). 43 Club rooms (with an area of 650 sq ft) and 42 Superior rooms (with an area of 450 sq ft) Food and beverages include Earthen Oven- a North Indian specialty restaurant, WelcomCafe Marina, 24-hour multi-cuisine restaurant, My Deli, serving light snacks and Durrant’s Bar. Also equipped with three meeting rooms and two banquet halls. ... more   less 
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Also Known As:
My Fortune, Chennai Hotel Chennai (Madras)
Chola Chennai
Chennai Sheraton

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