Good things about the hotel -
Very courteous staff and well informed.
I do not think service wise anybody could beat taj. What lacks is the infrastructure.
Things to improve -
The time taken for the butler or any person to come to the room needs to be improved. I had to call twice only then one would come to the room.
The play station console that was provided on request did not function properly. The hotel staff said they had only one set in the hotel which was quite disappointing.
After I requested for a renovated room, I was given one immediately without any hesitation, but after I entered I was shocked that the renovated room was 10 years behind any other modern hotels in india, leave alone hotels of other countries.
The room had no safe, which was again a shocker.
The elevator did not have any security or swipe card system. Any person can enter the lift and go the room. There was a security guard stationed at the lobby elevator area, but 6 out of 10 times, he was missing.
Post the terrorist attack at the taj mumbai, I thought taj properties would have max security, but I was wrong.
The evening snacks at the club lounge was atrocious.
- Official Description (provided by the hotel):
- Offering a fusion of rich South Indian design and classic elegance, the Taj Coromandel has been a landmark of fine living and hospitality in Chennai for the past four decades. Named after the Coromandel coast, the Hotel presents an urban oasis of bespoke experiences for both business and leisure guests, with attentive service and state-of-the-art facilities. ... more less
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- Also Known As:
- Taj Coromandel Chennai Hotel Chennai (Madras)
- Taj Coromandel Hotel