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“The good Taj experience”

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Taj Coromandel Chennai
Ranked #3 of 388 Hotels in Chennai (Madras)
Certificate of Excellence
Mumbai (Bombay), India
Level Contributor
84 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
“The good Taj experience”
Reviewed 3 November 2013

There are some hotel chains that pride themselves in their service values and over the years I have come to believe that the Taj group of hotels is one such hotel chain. Everyone from the doorman to the people at the reception to the restaurant to the ballroom to the room service staff all extremely well behaved and courteous. Rooms are spacious and clean. I ended up eating all my meals at the coffee shop Anise and honestly the food review is mixed. I particularly thought the soups needed to worked on in the flavour department as did some of the main course dishes. My mixed reaction to the food is what stops me from rating this review as excellent. Hopefully, next time around...

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank ShilpaNayakBelagajee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Prakash N, General Manager at Taj Coromandel Chennai, responded to this review, 8 November 2013
Dear Guest,
Thank you so much for taking the time to share your review on Tripadvisor.
While I am happy to note that the service extended by our associates and the newly-renovated facilities have met your expectations, I am disappointed to read about your meal experience at Anise. Please be assured that we have taken up your feedback and have made the necessary amendments.
I would also like to recommend that you try our iconic South Indian cuisine restaurant – Southern Spice – on your next visit.
Thank you for choosing the Taj Coromandel. It would be our pleasure and privilege to serve you again.
Kind regards,
N Prakash
Director – Operations, Oriental Hotels Ltd &
General Manager – Taj Coromandel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,021 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (137)
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Singapore
Level Contributor
90 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 24 October 2013

I have been staying at Taj Coromandel every time I come for my business trip to Chennai. I must have stayed here at least 25 times in past 5 years. Ever tried moving to another hotel twice but I quickly realised my folly and returned.
The staff here are absolutely fabulous. Personal and very warm. They always make me feel at home greeting me warmly each time I arrive.

  • Stayed October 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank loyloy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Prakash N, General Manager at Taj Coromandel Chennai, responded to this review, 25 October 2013
Dear Guest,
Thank you for sharing your valuable comments on Tripadvisor.
We are extremely grateful for your patronage, which keeps us motivated in our endeavour to achieve excellence in service and hospitality. Thank you for your compliments for our facilities and associates.
I would like to inform you that we have recently launched Captivating Chennai – bespoke destination tours which take you to rare nooks of Chennai that are shielded from the public eye. Please do experience this on your next visit.
Look forward to welcoming you back at the Taj Coromandel soon.
Kind regards,
N Prakash
Director – Operations, Oriental Hotels Ltd &
General Manager – Taj Coromandel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
162 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed 20 October 2013

I stayed in this hotel for our school's module held in this hotel. The hospitality, greetings, restaurants, gym, and renovated rooms were all excellent. I did not pay directly, but from the prices I see on the internet, I believe this is true from cost-performance perspectives of this hotel category.

What characterizes this hotel as an excellent one is creativity and flexibility added to the satisfaction after all the expectations are met in a luxurious hotel. This ranges from something small such as monkeys and elephants made out of towels in your room to meeting breaks' high tea which were served with different themes and decorations. Most hotel staff were willing to respond to our requests with great flexibility.

The internet was excellent wherever I was. In my mind, the rain shower was luxurious knowing the quality of life outside of the hotel, but I enjoyed it so much.

With all this, no wonder why some prestigious guests have stayed in this hotel despite many other choices of luxurious hotels in the town. I will definitely consider this place if I have a chance to come back to Chennai.

  • Stayed October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Fukuyan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Prakash N, General Manager at Taj Coromandel Chennai, responded to this review, 25 October 2013
Dear Guest,
Thank you for sharing a detailed review of your stay on Tripadvisor.
I am delighted to note that your experience at Taj Coromandel has met your expectations and that you have had several memorable moments during your stay. Thank you for complimenting our associates – this surely will help us in our endeavour to achieve excellence.
We look forward to welcoming you back at the Hotel soon – it would be our pleasure and privilege to look after you.
Kind regards,
N Prakash
Director – Operations, Oriental Hotels Ltd &
General Manager – Taj Coromandel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Pune, India
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 11 October 2013

I have stayed at Taj Coromandel along with my Wife and Daughter during September 2013 for three nights on holidays, The First Impression of the Hotel was not up to mark because here we are talking about a "Taj",
This is our first stay in any Taj property but we heard a lot about the Luxury, the ambiance and the hospitality of Taj Hotels and obviously expecting the same. The check in was smooth and were given the refurbished poolside room, in my package we were supposed to get an upgrade to club room, but as the club rooms were old, tired looking and smelly we had no choice but to settle down for normal room, my wife was quite upset about it.
The refurbished room was fresh and clean but it was not comparable with other luxury hotels of the world like Hilton or Kempinsky, Taj has to improve further.
The swimming pool and health club facilities were good and my daughter a swimming enthusiast enjoyed the pool happily, although I felt that chlorine level of water was on higher side...I felt burning sensation in my eyes after swimming every time.
The jacuzzi of pool, sauna and shower at health club were amazing and classy, we enjoyed them a lot, I felt that they should allow a couple to take sauna together...I dont see any harm in it.
The sleep quality of bed was not truly world class ...the Leela and The Park in India are doing better.The shower in bath was very good we enjoyed it. Once I requested reception about switching off our air conditioning when we go out but Its surprising they could not understand my request despite my explainination that we dont need chilled room when we enter .
The breakfast spread was good and with lots of options accolades to chefs but the attendants at restaurant were less attentive and bored looking...we were there to see Taj Hospitality...
The best part of our stay is very thoughtful towel animals made by room cleaning staff...full marks to them ...
At last I want to say that we go to Taj with many expectations pse maintain it...

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rajatjainind
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Prakash N, General Manager at Taj Coromandel Chennai, responded to this review, 17 October 2013
Dear Guest,
Thank you for taking the time to share a detailed review on Tripadvisor.
I would like to apologize for some of the inconveniences you faced during your recent stay with us.
The Hotel is undergoing a phase-wise renovation and we will soon be upgrading the Taj Club Rooms in keeping with the best in luxury standards.
While we are glad that you liked the swimming pool and Health Club facilities, please be assured that the chlorine levels in the water are checked on a daily basis and are well within permissible limits.
All gymnasiums and health clubs in India are expected to have separate wet areas for men and women. However, I would like to inform you that the soon-to-be-launched Jiva Spa will offer several experiences for couples.
We have noted your comments about the quality of bed and have also addressed your concern regarding the air-conditioning in your room and the service efficiency at the Anise restaurant.
Thank you for choosing the Taj Coromandel and look forward to welcoming you back soon.
Kind regards,
N Prakash
Director – Operations, Oriental Hotels Ltd &
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cheshire warrington
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 8 October 2013

Spending 14 nights away from your family is difficult at times but if you want to stay in a hotel of pure quality, look no further than the Taj Coromandel. It was evident from the offset, we were treated live VIPs and our stay was going to be the best. All the amenities , such as pool, gym, sauna, steam rooms etc were of the highest quality. The restaurants serving menus from all over the world meant you had the best options at the highest quality (disastrous if you can't resist the calorific options) . The room was very modern, with everything like lights, curtains, blinds controlled remotely and very spacious. There was a home cinema system with full surround sound meaning the time spent in your room was comfortable as well. The staff couldn't be more friendly and always went the extra mile to help. This has to be the best Hotel experience I've ever had.

Thanks Taj Coromandel for a very memorable stay. Craig

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CraigHorsfield
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Prakash N, General Manager at Taj Coromandel Chennai, responded to this review, 17 October 2013
Dear Guest,
Thank you for taking the time to share your review on Tripadvisor.
I am grateful to you for your compliments for our associates and I am glad to note that the experience has met your expectations.
I hope you had a chance to dine at our iconic South Indian specialty restaurant – Southern Spice. If not, I would like to recommend you do so for an authentic flavour of the four Southern States.
Look forward to welcoming you back to the Taj Coromandel soon.
Kind regards,
N Prakash
Director – Operations, Oriental Hotels Ltd &
General Manager – Taj Coromandel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Burradoo, Australia
Level Contributor
54 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 4 October 2013

From the greeting onwards you couldn't have asked for more. I arrived after a long train journey from Mysore at 10pm at night. The hotel seeing how tired I was checked me in very quickly asked if they could organise dinner for me or do anything. When we went to my room I was even asked if they could make me a tea - wonderful service, just what you would expect from a Taj. I had one of the heritage suits and it was large and airy. There was a wonderful bowl of assorted fruits waiting for me which was all I felt like at that time of night. Breakfast was excellent and I would recommend this hotel to anyone staying in Chennai

  • Stayed October 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SueGS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Prakash N, General Manager at Taj Coromandel Chennai, responded to this review, 17 October 2013
Dear Guest,
Thank you so much for sharing your comments on Tripadvisor.
I am happy to note that your stay in the newly-renovated room at Taj Coromandel with enhanced facilities has met your expectations. We are grateful to you for your kind words of encouragement for our associates.
Look forward to welcoming you back to the Taj Coromandel soon.
Kind regards,
N Prakash
Director – Operations, Oriental Hotels Ltd &
General Manager – Taj Coromandel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chennai
Level Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 28 September 2013

I recently stayed in Taj Coromandel with my family. A wonderful property of Taj, Nice rooms with a cool bathroom..The shower was amazing...Rooms were fitted with home theatre system and I did watch a movie with great sound effects...

The swimming pool was great and the life guard @ the pool was very helpful. The Change rooms were top notch..Breakfast was tooooo good...

One of the best stays I had in India...

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank WRKK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Prakash N, General Manager at Taj Coromandel Chennai, responded to this review, 17 October 2013
Dear Guest,
Thank you so much for sharing your comments on Tripadvisor.
I am happy to note that your stay in the newly-renovated room at Taj Coromandel with enhanced facilities has met your expectations. We are grateful to you for your kind words of encouragement for our associates.
Look forward to welcoming you back to the Taj Coromandel soon.
Kind regards,
N Prakash
Director – Operations, Oriental Hotels Ltd &
General Manager – Taj Coromandel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Taj Coromandel Chennai

Property: Taj Coromandel Chennai
Address: 37 Mahatma Gandhi Road | Nungambakkam, Chennai (Madras) 600034, India
Phone Number:
Region: India > Tamil Nadu > Chennai District > Chennai (Madras) > Nungambakkam
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Spa Hotel in Chennai (Madras)
#3 Luxury Hotel in Chennai (Madras)
#4 Business Hotel in Chennai (Madras)
#11 Romantic Hotel in Chennai (Madras)
#21 Family Hotel in Chennai (Madras)
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Taj Coromandel Chennai 5*
Number of rooms: 212
Official Description (provided by the hotel):
Offering a fusion of rich South Indian design and classic elegance, the Taj Coromandel has been a landmark of fine living and hospitality in Chennai for the past four decades. Named after the Coromandel coast, the Hotel presents an urban oasis of bespoke experiences for both business and leisure guests, with attentive service and state-of-the-art facilities. ... more   less 
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Also Known As:
Taj Coromandel Chennai Hotel Chennai (Madras)
Taj Coromandel Hotel

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