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“Will be much enhanced when rooms are refurbished.”

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Grand by GRT Hotels
Ranked #15 of 407 Hotels in Chennai (Madras)
Certificate of Excellence
Reviewed 18 March 2014

Half hour to/from the airport.We enjoyed staying at this hotel and have only one complaint, that being the rooms , which are now in the process of being renovated .Shame we didn't get to stay after the completion as I'm sure once again GRT Grand will be brought back to past glory .
Hotel looked splendid on arrival, large light open foyer and reception area, with plenty of seating. Warm welcome by front of house manager, straight forward check in with all amenities explained.
This is how all hotels should conduct themselves, professional and making customers feel that they are welcome . .
Now the downside I'm afraid, but as mentioned before this is in the process of being rectified. The room 724 , it wasn't up to the standard I had expected .Though large with an armchair and settee it was very dated, but clean .No matress cover , one was requested and supplied . View from the window was another building,a wall with windows, disappointing but unavoidable.It would have been nice on our first visit to Kolkata to have been able to see everyday life going on in the street .Safe that wasn't attatched to anything , so could be lifted out without much trouble. Bath/shower room was also dated. Old fashioned tiles and a yellow bath, which had to stood in to take shower.Door was in dire need of a lick of paint . Plenty of hot water and all the expected "goodies" provided, clean white towels. Complimentary bottled water each day and free WI FI , with reasonably priced mini bar plus complimentary tea and coffee making facility .
Food in the main restaurant was very good , buffet in the evening (800 IRP ++) was full of tempting dishes at a reasonable price, with deserts to die for .Breakfast was also a delight with many dishes and dosa's with sambar to die for , made to order. Service was impeccable , faultless and polite., led by the professional assistant restaurant manager Raj Thilak a real asset to the company .All staff without exception were very good, security always had a smile and a word for you , also the mustachioed doorman, polite and imacculate in his attire .
We would use this hotel again if we ever returned to Chennai as the word "Grand " will be once again used in the proper context .

Room Tip: One that there is something pleasant to see when looked out of .
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  • Stayed: March 2014, travelled as a couple
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3  Thank seafarers62
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChennaiGrtgrand, General Manager at Grand by GRT Hotels, responded to this reviewResponded 10 April 2014

Dear Sir,

Thank you for the positive feedback on Trip Advisor. I will certainly convey your sentiments to the team, who will be enthused to meet and exceed your expectations, every time you stay with us.

I have made note of the candid feedback that you have given and would like to assure you that necessary corrections would be brought in, from our end.

We hope to see you soon when your travel brings you to our area.

Best Regards


Sasikumar. U
General Manager
HP: 9840964282

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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577 - 583 of 983 reviews

Reviewed 13 March 2014

I stayed last in GRT at excellent location, old property with the traditional warm Hospitality, trademark of TN. The old rooms were looking straight from Malgudi Days houses decor BUT this time I was surprised by the newly done rooms. slightly premium Price but ask for corporate rates. these rooms matches the Hyatts and Marriots interestingly the room nos are written at the bottom of the Door can u imagine? overall nice experience

Room Tip: Take the newly done rooms in 10 floor upwards, VFM. Enjoy TN Food only here
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  • Stayed: February 2014, travelled on business
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1  Thank Deepakssi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChennaiGrtgrand, General Manager at Grand by GRT Hotels, responded to this reviewResponded 10 April 2014

Dear Sir,

Thank you for the positive feedback on Trip Advisor. I will certainly convey your sentiments to the team, who will be enthused to meet and exceed your expectations, every time you visit us.

We hope to see you soon when your travel brings you to our area.

Best Regards


Sasikumar. U
General Manager
HP: 9840964282

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 March 2014

Its a grate place to be in Chennai , shopping . their hospitality is fine and hot water , toilet is very good . they gave me extra bed in adjusted price and we really enjoyed staying there . well done guys .

  • Stayed: January 2014, travelled as a couple
    • Value
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1  Thank Paranin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChennaiGrtgrand, General Manager at Grand by GRT Hotels, responded to this reviewResponded 10 April 2014

Dear Sir,

Thank you for the positive feedback on Trip Advisor. I will certainly convey your sentiments to the team, who will be enthused to meet and exceed your expectations, every time you visit us.

We hope to see you soon when your travel brings you to our area.

Best Regards


Sasikumar. U
General Manager
HP: 9840964282

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 March 2014

This was my second stay at GRT Grand and I have to say it's fast becoming one of my favourite hotels. The new swimming pool was open this time and it's fantastic, very relaxing. Again, we enjoyed the Indian restaurant and the hotel bar that's also situated just off the lobby. The breakfast is getting better and better, I doubt there are many better spreads at other hotels in the region. The staff are also very attentive and are always looking to help you in any way they can: Indian hospitality at its best. The only area that needs some work is the rooms, they are tastefully decorated and clean but are starting to look their age. The hotel is addressing this though and renovations are ongoing. In summary, I wouldn't want to stay at any other hotel I'm Chennai and that is probably the highest praise that I can give this place.

  • Stayed: February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank NE_Traveller_3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChennaiGrtgrand, General Manager at Grand by GRT Hotels, responded to this reviewResponded 10 April 2014

Dear Sir,

Thank you for the positive feedback on Trip Advisor. I will certainly convey your sentiments to the team, who will be enthused to meet and exceed your expectations, every time you visit us.

We hope to see you soon when your travel brings you to our area.

Best Regards


Sasikumar. U
General Manager
HP: 9840964282

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 February 2014

An excellent Hotel with every facility imaginable - free upgrades given to us to ensue we had 4 rooms on the same floor. The Manager, Arun, went out of his way to ensure we enjoyed our stay and even gave me his personal mobile number in connection with a medical issue. Building works in place but all covered up and not noticeable. Staff very friendly - the Hotel was better value for money than some of the 5 * hotels we stayed in.

Room Tip: If you are worried about noise, ask to be given a room on a floor with no building works.
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  • Stayed: February 2014, travelled with family
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    • Cleanliness
    • Service
Thank Hash N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChennaiGrtgrand, General Manager at Grand by GRT Hotels, responded to this reviewResponded 10 April 2014

Dear Sir,

Thank you for the positive feedback on Trip Advisor. I will certainly convey your sentiments to the team, who will be enthused to meet and exceed your expectations, every time you visit us.

We hope to see you soon when your travel brings you to our area.

Best Regards


Sasikumar. U
General Manager
HP: 9840964282

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 21 February 2014

Grand looking lobby but workmen everywhere and carpets missing and removed from our floor while we were there! Sadly no outside space - a walk across the lobby to a nice looking new indoor pool in the basement but freezing cold and workmen painting!! Spa treatments - good but atmosphere perfunctory. Delicious food at Indian speciality restaurant in lobby. Friendly and helpful staff throughout.

  • Stayed: February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank TeddingtonGap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChennaiGrtgrand, General Manager at Grand by GRT Hotels, responded to this reviewResponded 10 April 2014

Dear Sir,

Thank you for the positive feedback on Trip Advisor. I will certainly convey your sentiments to the team, who will be enthused to meet and exceed your expectations, every time you stay with us.

I have made note of the candid feedback that you have given and would like to assure you that necessary corrections would be brought in, from our end.

We hope to see you soon when your travel brings you to our area.

Best Regards


Sasikumar. U
General Manager
HP: 9840964282

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 February 2014

GRT should mean GREAT !! Excellent play to stay.. Comfortable rooms and warm hospitality. Efficient service and good location in the heart of the metro city. Food is too good. I had some of my best South Indian food here.

  • Stayed: February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Vikas_kg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChennaiGrtgrand, General Manager at Grand by GRT Hotels, responded to this reviewResponded 10 April 2014

Dear Sir,

Thank you for the positive feedback on Trip Advisor. I will certainly convey your sentiments to the team, who will be enthused to meet and exceed your expectations, every time you visit us.

We hope to see you soon when your travel brings you to our area.

Best Regards


Sasikumar. U
General Manager
HP: 9840964282

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Grand by GRT Hotels

Address: 120 Sir Thyagaraya Road | T.Nagar, Chennai (Madras) 600017, India
Phone Number:
Region: India > Tamil Nadu > Chennai District > Chennai (Madras)
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#10 Spa Hotel in Chennai (Madras)
#12 Family Hotel in Chennai (Madras)
#13 Luxury Hotel in Chennai (Madras)
#22 Business Hotel in Chennai (Madras)
Price Range: £50 - £93 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Grand by GRT Hotels 4.5*
Number of rooms: 133
Official Description (provided by the hotel):
GRAND by GRT Hotels, the best four star accommodations in India, has on offer the best possible lodging in town. With over 133 rooms of sheer luxury, Grand by GRT Hotels provides rooms for the travelling executive at most affordable rates. Coupled with facilities such as in-house conference halls, convention centers and restaurants, we offer you our complete hospitality with a specially trained crew to make sure your stay with us is surely grand. ... more   less 
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Also Known As:
Grt Grand Hotel Chennai (Madras)

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