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“Really Grand”

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Grand by GRT Hotels
Ranked #12 of 393 Hotels in Chennai (Madras)
Certificate of Excellence
Singapore, Singapore
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
“Really Grand”
Reviewed 4 July 2014

Our experience at the GRT Grand Chennai was an pleasant one from the time we arrived till the time we checked out. The hotel was great in many ways based on location, ambience, food and most importantly the people.

Room Tip: Even the basic superior or deluxe rooms were grand.
See more room tips
  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JUJU7567
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChennaiGrtgrand, General Manager at Grand by GRT Hotels, responded to this review, 11 August 2014
Dear Sir,

Thank you for the positive feedback on Trip Advisor. I will certainly convey your sentiments to the team, who will be enthused to meet and exceed your expectations, every time you visit us.

We hope to see you soon when your travel brings you to our area.

Best Regards


Sasikumar. U
General Manager
HP: 9840964282
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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845 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (190)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Chicago, Illinois, United States
Level Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 3 July 2014

GRT is the right combination of the right price, friendly staff and great food. Perfect recipe for a great stay. Of specific mention in their Operations Manager Peer Mohammed and the entire staff at Any Time Restaurant. Have stayed 3 times in past 1 year and every time they score a perfect 10 !

Room Tip: Get any floor above 3. Much quieter and good.
See more room tips
  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BalajiPad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChennaiGrtgrand, General Manager at Grand by GRT Hotels, responded to this review, 11 August 2014
Dear Sir,

Thank you for the positive feedback on Trip Advisor. I will certainly convey your sentiments to the team, who will be enthused to meet and exceed your expectations, every time you visit us.

We hope to see you soon when your travel brings you to our area.

Best Regards


Sasikumar. U
General Manager
HP: 9840964282
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mumbai (Bombay), India
Level Contributor
17 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 3 July 2014

Having stayed at the same hotel before, but currently the hotel is under renovation. The staff seemed to have changed at all desks. Hence, the service level has gone down. I had requested for a room change on the first day, though the staff at the reception promised to do the same, it had not been done. The breakfast quality had also gone down. The AC in the lobby of the seventh floor was not functioning may be due to the renovation.
I hope things would improve.

Room Tip: Take rooms with a wooden floor to avoid the smell of the carpet during monsoon
See more room tips
  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ABVivek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChennaiGrtgrand, General Manager at Grand by GRT Hotels, responded to this review, 11 August 2014
Dear Sir,

Thank you for the positive feedback on Trip Advisor. I will certainly convey your sentiments to the team, who will be enthused to meet and exceed your expectations, every time you stay with us.

I have made note of the candid feedback that you have given and would like to assure you that necessary corrections would be brought in, from our end.

We hope to see you soon when your travel brings you to our area.

Best Regards


Sasikumar. U
General Manager
HP: 9840964282
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 22 June 2014

I arrived at the hotel on 12 June 2014 at 11.30 pm.

Upon checking in I was asked the time that I was going to check out the next day.

Imagine my dismay as I had booked and paid for 2 nights via Agoda. And when I pointed this out to the reservation clerk, I was informed that I had to check with Agoda. I had to show them my voucher to convince them about my booking.

I had called the hotel reservation department a day after my booking on 13 May and again on the 10th of June to ensure that they had my booking and my request for renovated rooms.

It was only after I highlighted that I had requested for renovated rooms, that I was upgraded to a better room, though it was still one that was not renovated.

I called the reservation department the next day to confirm that my confirmation was for two nights. And there was no explanation as to the reason for the error given to me.

By the time I went to bed that night it was almost 1 am. And I was awakened at 5 am from noises from the pipes beside the room which went on every few minutes until I informed the duty manager at 7 am.

While in the room and resting in the afternoon the next day, the phone rang and when I picked it up, the person hung up in hearing my voice.

When I was in the shower on the day of my departure, the phone rang again at about 7.30 in the morning.

The reason for the call was to enquire about the time that I was checking out.

I will be avoiding this hotel on my next trip and consider it again when the renovation is completed.

Room Tip: Ask for renovated rooms.
See more room tips
  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AnnualIyinIndia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChennaiGrtgrand, General Manager at Grand by GRT Hotels, responded to this review, 11 August 2014
Dear Sir,

Thank you for the positive feedback on Trip Advisor. I will certainly convey your sentiments to the team, who will be enthused to meet and exceed your expectations, every time you stay with us.

I have made note of the candid feedback that you have given and would like to assure you that necessary corrections would be brought in, from our end.

We hope to see you soon when your travel brings you to our area.

Best Regards


Sasikumar. U
General Manager
HP: 9840964282
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bangalore
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 13 June 2014

Stayed here for 2 days and it was a wonderful experience. Right from getting out of my taxi to checkout, it was a very efficient service from the staff and support.

I came in for breakfast very close to the end time of 10.00 AM but was allowed to have my breakfast at leisure and there was staff checking if I needed anything. The buffet spread was amazing as also the Fitness Center.

Keep it up GRT Grand.

  • Stayed June 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Chummi93
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChennaiGrtgrand, General Manager at Grand by GRT Hotels, responded to this review, 11 August 2014
Dear Sir,

Thank you for the positive feedback on Trip Advisor. I will certainly convey your sentiments to the team, who will be enthused to meet and exceed your expectations, every time you visit us.

We hope to see you soon when your travel brings you to our area.

Best Regards


Sasikumar. U
General Manager
HP: 9840964282
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chennai (Madras), India
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 27 May 2014

Good Infrastructure and Quality Services in terms of Food and Beverages, House keeping etc.
Total Peace and Neat atmosphere in this Hotel. Good Rear View of the Roof Top and Banquet Hall and Convention center is also very fully equpied with all facility and good

Room Tip: no specific comment
See more room tips
  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Bhati2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChennaiGrtgrand, General Manager at Grand by GRT Hotels, responded to this review, 11 August 2014
Dear Sir,

Thank you for the positive feedback on Trip Advisor. I will certainly convey your sentiments to the team, who will be enthused to meet and exceed your expectations, every time you visit us.

We hope to see you soon when your travel brings you to our area.

Best Regards


Sasikumar. U
General Manager
HP: 9840964282
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chicago, Illinois
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 25 May 2014

GRT Grand has great service and hospitality.We stayed there for four days and all the staff members are efficient and friendly.The rooms are also good and the standards are well maintained......Great place to stay and dine in Chennai :)

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank DebleenaGB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ChennaiGrtgrand, General Manager at Grand by GRT Hotels, responded to this review, 11 August 2014
Dear Sir,

Thank you for the positive feedback on Trip Advisor. I will certainly convey your sentiments to the team, who will be enthused to meet and exceed your expectations, every time you visit us.

We hope to see you soon when your travel brings you to our area.

Best Regards


Sasikumar. U
General Manager
HP: 9840964282
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Grand by GRT Hotels

Property: Grand by GRT Hotels
Address: 120 Sir Thyagaraya Road | T.Nagar, Chennai (Madras) 600017, India
Phone Number:
Region: India > Tamil Nadu > Chennai District > Chennai (Madras)
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#10 Spa Hotel in Chennai (Madras)
#10 Luxury Hotel in Chennai (Madras)
#12 Family Hotel in Chennai (Madras)
#22 Business Hotel in Chennai (Madras)
Price Range (Based on Average Rates): £
Hotel Class:4 star — Grand by GRT Hotels 4*
Number of rooms: 133
Official Description (provided by the hotel):
GRAND by GRT Hotels, the best four star accommodations in India, has on offer the best possible lodging in town. With over 133 rooms of sheer luxury, GRT Grand provides rooms for the travelling executive at most affordable rates. Coupled with facilities such as in-house conference halls, convention centers and restaurants, we offer you our complete hospitality with a specially trained crew to make sure your stay with us is surely grand. ... more   less 
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Also Known As:
Grt Grand Hotel Chennai (Madras)

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