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“Good Hotel”
Review of Ginger Hotel

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Ginger Hotel
Ranked #89 of 437 Hotels in Chennai (Madras)
Reviewed 13 March 2014

I stayed here for 2 days on a business trip. Was looking for a cheap quality hotel not far from my office and without much thought I booked Ginger. Being a Tata company one always expect a certain quality and I wasn't disappointed. Though it is a no frills hotel it is comfortable. My only request to the management is to change the pillows as they were not soft and I found it difficult to sleep.

  • Stayed: March 2014, travelled on business
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1  Thank vidit09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ginger H, Guest Relations Manager at Ginger Hotel, responded to this reviewResponded 16 March 2014

Dear Guest,

We sincerely appreciate you taking time out and communicating with us, and we thank you for your valuable feedback & words of appreciation. We genuinely regret the inconvenience caused to you during your recent stay at Ginger Chennai - Vadapalani.

We are sorry to hear your dissatisfaction, regarding the pillows provided to you as they were not soft and you found it difficult to sleep. Your feedback regarding the pillow has been briefed to the housekeeping department and we assure that the pillows provided in the rooms will be softer.

Please be rest assured that we remain committed to upholding the highest standards of our services, as expected of Ginger Hotels. We are nevertheless glad that your overall stay experience was delightful.

It has always been our endeavor to provide our guests with the best of services, but it was unfortunate that we were unable to match your expectations. But we assure you that your next visit at Ginger will be a pleasant and memorable one.

Regards,
Ravi Pillai,
Head of Operations,
Ginger Hotels

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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105 - 111 of 140 reviews

Reviewed 1 March 2014

Located on a trunk road with ample parking, this is a place where not only business travellers but families also can find it convenient. The attached restaurant serves very tasty food. There is a 24 hour coffee shop. The staff in the hotel are very warm and respond to customer needs with promptness. Upkeep is of very high order. There is scope for adding more varieties in the restaurant. The only caution,I wish to add is that rooms a re very small,so if you do not have too much luggage, it is then fine.

  • Stayed: February 2014, travelled as a couple
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Thank sridharan2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ginger H, Guest Relations Manager at Ginger Hotel, responded to this reviewResponded 10 March 2014

Dear Mr. Sridharan,

We sincerely appreciate your valuable feedback & words of appreciation.

We at Ginger Hotels will continue to maintain our standards to enhance the overall experience of our valuable guests.

It was a great pleasure having you to stay with us at Ginger Hotel.

Looking forward to your continued association with us.

Regards,
Ravi Pillai,
Head of Operations,
Ginger Hotels

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 February 2014

Hotel is good. Service is also very prompt with excellent staff which is unique feature as far as Tata Hotels are concerned.Location is full of traffic which is beyond hotels control though. Food is good. CCD on fist floor is good for personnel meetings.

  • Stayed: February 2014, travelled on business
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Review collected in partnership with Cleartrip
1  Thank Sandesh B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 February 2014

I always look for cleanliness first, so this is good value for money hotel and clean as well. service was good. I went with my family and we stayed for 3 nights and room was cleaned every day. staff was courteous. we went during Christmas 2013 and got a good deal as well at 2000 incl taxes per night.There was an offer going on at that time. only drawback I felt was it iwas not near city centre, so we had to depend on autos and they charged exorbitantly!

  • Stayed: December 2013, travelled with family
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Thank Raji R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 January 2014

Not exactly near the city center, but located on the "Nooru Adi (100 feet)" road in Vadapalani, this hotel is near the SRM university and the Vadapalani Murugan temple.
Good value for money
Amenities are good - drinking water, iron box, trolley.
Breakfast was good.
Good place to stay in Chennai.

Room Tip: The room we were in had a window which was quite highly placed, so the view of the road and surround...
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  • Stayed: July 2013, travelled with family
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Thank swamimalai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ginger H, Guest Relations Manager at Ginger Hotel, responded to this reviewResponded 13 February 2014

Dear Mr. Swami,

We sincerely appreciate your valuable feedback & words of appreciation.

We at Ginger Hotels will continue to maintain our standards to enhance the overall experience of our valuable guests.

We are also present on Facebook and Twitter. You can get in touch with us on our official Id’s to send us your feedback, query or share your grievances for a quick response.

https://www.facebook.com/stayatginger

https://twitter.com/stayatginger

Regards,
Ravi Pillai,
Head of Operations,
Ginger Hotels

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 January 2014

1. AC Vent broken
2. AC not working
3. TV Remote not working
4. Pungent Smell in room

Then room was changed but
1. Lizard in room
2. Window knobs broken
3. No toiletries in room
4. Power cuts and then long time to restore it.
5. Dinner menu in restaurant has less than 40% items.

Room Tip: Rooms facing south are bigger compared to on the rooms facing north.
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  • Stayed: January 2014, travelled on business
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3  Thank JagdeepSekhon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 January 2014

I have stayed at this hotel multiple times, the most recent being during our trip to Andaman. The hotel maintains what I call the "Ginger Spirit" - a no-frills hotel with the basics in the right place. Also - unlike a lot of other budget hotel chains Ginger manages to maintain consistency of quality of their hotels across cities. The hotel was conveniently located near Koyembedu bus stand (~4-5 kms). The rooms, though a bit small, were clean. The common areas were well-maintained. The hotel has a small but fully functioning gym. The front desk staff were friendly and helpful and so was the manager Mr Harish (not sure if I got the spelling right). Didn't have food there during this visit as we had other plans, but during a previous visit had the complimentary breakfast and found it OK (the "normal" buffet breakfast menu). After having stayed in Ginger hotels in different cities, I have begun to trust the brand and this is my first choice whenever I need a simple, clean, decent hotel for short stays in any city.

Room Tip: They normally do not allow more than 2 persons in a room. If you have an extra person travelling wit...
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  • Stayed: December 2013, travelled with family
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Thank pachakra
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ginger H, Guest Relations Manager at Ginger Hotel, responded to this reviewResponded 13 February 2014

Dear Guest,

We sincerely appreciate your valuable feedback & words of appreciation.

We at Ginger Hotels will continue to maintain our standards to enhance the overall experience of our valuable guests.

We are also present on Facebook and Twitter. You can get in touch with us on our official Id’s to send us your feedback, query or share your grievances for a quick response.

https://www.facebook.com/stayatginger

https://twitter.com/stayatginger

Regards,
Ravi Pillai,
Head of Operations,
Ginger Hotels

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ginger Hotel

Address: 61 Jawaharlal Nehru Road | Vadapalani, Chennai (Madras) 600026, India
Region: India > Tamil Nadu > Chennai District > Chennai (Madras) > Vadapalani
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #89 of 437 Hotels in Chennai (Madras)
Price Range: £31 - £51 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ginger Hotel 3*
Number of rooms: 79
Official Description (provided by the hotel):
Ginger Hotel, Vadapalani is conveniently located in close proximity to the business hub on the OMR road. The hotel has smartly designed comfortable rooms, a caring and professional team to serve with a smile, this sparkling clean hotel offers free Wi-Fi, a multi-cuisine restaurant, a well-equipped fitness center, reliable security and efficient meeting facilities. ... more   less 
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