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“Fantastic Hotel”

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The Westin Chennai Velachery
Ranked #3 of 407 Hotels in Chennai (Madras)
Certificate of Excellence
Reviewed 6 May 2014

We spent a couple of days here last year and we were hugely impressed by the hotel.
Plenty of luxury greets you on arrival, but the calming feel the property offers after a hot day on the streets of Chennai is the greatest gift of the hotel.
The staff are friendly and helpful, in a less stuffy way then certain 5 star properties.

The rooms are big and luxurious, everything you need! Food wise the hotel performs brilliantly with both their Western and Indian options.

A highlight is the rooftop pool which offers great relief from the immense heat.

I will recommend this hotel for almost any type of traveller!

  • Stayed: July 2013, travelled with friends
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Thank Albie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ShrikantWakharkar, General Manager at The Westin Chennai Velachery, responded to this reviewResponded 15 May 2014

Dear Reviewer,

Welcome to Renewal!

Thank you for sharing your review on TripAdvisor.

We are pleased to know that your stay with us was at par with your expectations and that you were delighted with the facilities and services. It is great to receive a perfect ranking on this forum and we thank you for rating us with such a wonderful ranking. We are happy to note that you found the rooms spacious and comfortable. Our team in the kitchen will be delighted to hear about your feedback regarding the food being served at our restaurant. We will share your experience with our hotel’s associates; this will inspire them to continue putting their best foot forward.

We will look forward to welcoming you on your next visit.

Stay well,

Shrikant Wakharkar
General Manager
shrikant.wakharkar@westin.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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893 - 899 of 1,202 reviews

Reviewed 5 May 2014

I Visited Westin For a day for conference to be held there June 2013. Such a courteous staff & Well managed Staff , food was good. Pool side was awesome. Had a great time there. Would surely return and recommend others too.

  • Stayed: June 2013, travelled on business
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Thank deepali_shah37
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ShrikantWakharkar, General Manager at The Westin Chennai Velachery, responded to this reviewResponded 6 May 2014

Dear Reviewer,

Welcome to Renewal!

It was a pleasure to serve you at The Westin Chennai Velachery and we thank you for sharing your experience on TripAdvisor.

We are glad that your stay with us was at par with your expectations and that you were delighted with the services and facilities provided to you. It is good to know that you found our poolside and the food being served to your liking. Our associates will be happy to know that their services were able to make your stay a memorable one. We will certainly share your feedback with them; this will act as a source of inspiration to them. At Westin, we strive to provide a ‘Feel Well’ experience to our guests and your review is proof that we have succeeded in our endeavours.

We thank you for recommending us to other travelers and will look forward to welcoming you back.

Stay well,

Shrikant Wakharkar
General Manager
shrikant.wakharkar@westin.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 May 2014

Everything was just excellent here.... the rooms were amazing and the spa and gym and pool fun, the food was good, the service great.....all just luxury. we had access to the club rooms which is great for a cocktail or two before dinner... recommend the dinner at the restaurant rather than being cheap and eating in the club rooms...

  • Stayed: April 2014, travelled as a couple
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Thank Johngrahamcross
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ShrikantWakharkar, General Manager at The Westin Chennai Velachery, responded to this reviewResponded 3 May 2014

Dear Reviewer,

Welcome to Renewal!

It was a pleasure hosting you at The Westin Chennai Velachery and we thank you for sharing your feedback on TripAdvisor.

It is wonderful to receive a perfect ranking on this forum and we thank you for rating us so. We are glad to note that your stay with us was at par with your expectations and that you were delighted with the services and facilities provided to you. It is nice to know that our Club room was to your liking and you enjoyed the experience. We are happy to note that you found our pool, spa and gym up to the mark. Our associates will be glad to hear that their services helped in making your stay a memorable one. We will share your feedback with them which will act as a source of inspiration.

We will certainly look forward to welcoming you back and thank you for your patronage.

Stay well,

Shrikant Wakharkar
General Manager
shrikant.wakharkar@westin.com

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 May 2014

I am a frequent traveller to Chennai and have been staying in a hotel that pampers me. The staff knows and understands my specific needs. This had made me complacent and my office guests had started noticing the chinks in the service, to which I was blind. We decided to try Westin and came back very happy with the response time, quality of service, quality of food, best of all, the prize winning service of fit outs for the gym! So if you have not brought your gym kit, your shoes, they fit you out, for USD 50 for three days. The kit offered is best in class.
They are very close to the airport too. The one thing that goes against this Hotel is the location. It is in the middle of residential/ commercial locality with busy roads.
I strongly recommend a one time try.

Room Tip: Take a room on the rear side to look over the pool and the gym.
See more room tips
  • Stayed: April 2014, travelled on business
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Thank J J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ShrikantWakharkar, General Manager at The Westin Chennai Velachery, responded to this reviewResponded 3 May 2014

Dear Reviewer,

Welcome to Renewal!

It was a pleasure hosting you at The Westin Chennai Velachery and we thank you for sharing your review regarding your stay on TripAdvisor.

Located in proximity to the airport, our hotel is preferred amongst business and leisure travellers alike. We are glad that your stay with us was at par with your expectations and that you were delighted with the services and facilities. WestinWORKOUT™ Fitness Studio provides guests with a kit so that they can move well and it is nice to know that you could experience this. At Westin, we strive to provide our guests with a ‘Feel Well’ experience and your review is proof that we have succeeded in our endeavours. We will share your feedback with our associates which will inspire them to continue performing to the best of their abilities.

We will look forward to welcoming you on your next trip and thank you for recommending us to other travellers.

Stay well,

Shrikant Wakharkar
General Manager
shrikant.wakharkar@westin.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 30 April 2014

I stayed at this hotel for a while earlier this year. While I previously rated that hotel and the awesome customer service the staff provided. I also wanted to call out the spa they have on-site. The service was great. I got a massage there weekly and have to say if you have any lower back issues ask for Abish. He's able to make your back feel young again. The whole experience is pretty cool and definitely worth a visit.

  • Stayed: April 2014, travelled on business
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2  Thank John T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ShrikantWakharkar, General Manager at The Westin Chennai Velachery, responded to this reviewResponded 2 May 2014

Dear Reviewer,

Welcome to Renewal!

Many thanks for sharing your review regarding your stay at The Westin Chennai Velachery on TripAdvisor.

We are glad to know that your stay with us was at par with your expectations and that you were delighted with the services and facilities provided to you. It is wonderful to receive a perfect ranking on this forum and we thank you for rating us with such a high ranking. Heavenly Spa by Westin™ offers an array of relaxing and revitalizing therapies and it is nice to know that you were able to experience these. Our associates will be glad to know that their services added value to your stay. Abish has been suitably recognized in view of the fact that you made a special mention of him.

Thank you once again for sharing your feedback and we will look forward to serving you in the near future.

Stay well,

Shrikant Wakharkar
General Manager
shrikant.wakharkar@westin.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 April 2014

I stayed here for 10 weeks (Feb 2014 - April 2014) and my stay was outstanding. The entire staff was very friendly and consistently went above and beyond to make my stay perfect. I would like to especially recognize the crew in the executive lounge, Amit, Sunil, and Pavon. I can't say enough about the level of service they provided. I would also like to recognize Abish from the spa. Abish always did an outstanding job on my massages. The entire fitness center staff was great as well. They were always available to answer any questions I had, and provided solid workout tips. Finally I would like to recognize Pondi for the outstanding job he did with keeping my room clean. He was very courteous in checking with me on my work schedule for the day to ensure he did not disrupt my sleep. Everyone at the hotel was excellent, and they all made my stay feel like I was right at home.

  • Stayed: February 2014, travelled on business
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1  Thank James M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ShrikantWakharkar, General Manager at The Westin Chennai Velachery, responded to this reviewResponded 28 April 2014

Dear Reviewer,

Renewed greetings from The Westin Chennai Velachery!

Thank you for staying with us and sharing your views regarding your stay at our hotel.

It is good to know that our efforts to make your stay comfortable in the city were successful. Guest responses motivate us to improve our services and be much more hospitable in the future. It is a pleasure to receive your applauds for our services and we appreciate your special mention of our associates for their good work. We were more than happy to host your business trip and feel delighted to know our sincere concerns and hospitality gave you a home away from home feel in Chennai. Amit, Sunil, Pavan, Abish and Pandi have been suitably recognised in view of the fact that you made a special mention of them.

I thank you once again for staying with us and will look forward to your return soon.

Stay Well,

Shrikant Wakharkar
General Manager
shrikant.wakharkar@westin.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 April 2014

From the check in to check out... My experience with everything from staff, food, room, gym, hotel, car (audi..) and ambience was fantastic. I recommend the pan asian restaurant on the 1st floor for its delightful thai and Chinese cuisine

  • Stayed: April 2014
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1  Thank kenn_etix
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ShrikantWakharkar, General Manager at The Westin Chennai Velachery, responded to this reviewResponded 30 April 2014

Dear Reviewer,

Welcome to Renewal!

Thank you for your choice of The Westin Chennai Velachery.

Reviews like yours serve as recognition for our hard working associates and we truly appreciate your sharing the review with us.

We thank you once again for staying with us and look forward to your next visit.

Stay well,

Shrikant Wakharkar
General Manager
shrikant.wakharkar@westin.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Westin Chennai Velachery

Address: 154 Velachery Main Road, Chennai (Madras) 600042, India
Region: India > Tamil Nadu > Chennai District > Chennai (Madras) > Velachery
Amenities:
Bar / Lounge Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #3 of 407 Hotels in Chennai (Madras)
Price Range: £73 - £150 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Westin Chennai Velachery 5*
Number of rooms: 215
Official Description (provided by the hotel):
Centrally located in one of the city’s developing commercial areas, The Westin Chennai Velachery is near major corporations, eclectic restaurants, shopping, and the botanical gardens.Our 215 beautifully-appointed guest rooms and suites ensure relaxing stays in pleasant surroundings. Eat well in our four restaurants, which serve healthful local and international meals. ... more   less 
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