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“Bar sucks”

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Crowne Plaza Chennai Adyar Park
Ranked #22 of 398 Hotels in Chennai (Madras)
Certificate of Excellence
1 review
“Bar sucks”
Reviewed 27 January 2013

Mr Roshan Mr Mukhil and Mr Bawani are like customer relation managers from hell they give aweful suggestions and refuse to understand customer requirements and ambience at their bar is aweful they try to bully the customer and are unreasonable

  • Stayed January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Krish2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KuldeepDhawan, General Manager at Crowne Plaza Chennai Adyar Park, responded to this review, 8 February 2013
Dear Guest

Greetings to you from Sheraton Park Hotel & Towers, Chennai!

Thank you for sharing your experiences at the Hotel on TripAdvisor.

We apologize for not having met your expectations on the points highlighted and assure you that we have already initiated corrective steps to ensure these are not repeated.

Thanking you once again for your valuable feedback and looking forward to the pleasure of welcoming you back to Sheraton Park Hotel & Towers, Chennai. Yours is a relationship we cherish.


Sincerely Yours

Kuldeen Dhawan
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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812 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (190)
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English first
London, United Kingdom
1 review
Reviewed 26 January 2013

Would recommend for the service. All areas of the hotel had great service. The room could do with reburbishment but it looks like they are already biulding a new wing.

The staff in breakfast at Cappucino restaurant were all very friendly. In particular Ratan was extremely friendly and had great service. Additionally the doorman was also very helpful and friendly (Rao).

  • Stayed January 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank colby_one
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KuldeepDhawan, General Manager at Crowne Plaza Chennai Adyar Park, responded to this review, 29 January 2013
Dear Guest

Greetings to you from Sheraton Park Hotel & Towers, Chennai!

Thank you for sharing your experiences at the Hotel on TripAdvisor.

We are delighted to know that the services rendered were up to your expectations. It is feedback such as yours that inspire us to strive for greater heights of excellence in our services.

Thanking you once again for your valuable feedback and looking forward to the pleasure of welcoming you back to Sheraton Park Hotel & Towers, Chennai. Yours is a relationship we cherish.


Sincerely Yours

Kuldeep Dhawan
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Affalterbach
Level 4 Contributor
37 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 25 January 2013

The stay was good, the staff very friendly, but...

I was greeted with a lot enthusiasm, and a led to special counter for Gold Card holder for check in. Nice. The room that I got was OK, but could have done with a refurbishment, and when I opened the curtain at 7 AM, I looked out on a corrugated steel roof. Special room upgrade for Gold Card membners?

By 7:30 the work in the wing of the hotel started with powerdrill and jackhammer, and I was glad I was leaving after breakfast on that day. When I got back around 4 PM after a tough day, I went to the pool, which, by the name of the hotel, I would have expected in a park setting, but there is not even a garden to speak of. Just pools, some chairs, and a smoking area round the corner. And until 4 PM the power drills and jackhammers don't help you relaxing.

It's a good hotel, with nice lobby, all facilities and a good details. But considering gthe price level I would have expected more. There are better hotels for less money in Chennai.

Room Tip: As far away from the construction as you can get
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  • Stayed November 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tstier0809
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KuldeepDhawan, General Manager at Crowne Plaza Chennai Adyar Park, responded to this review, 29 January 2013
Dear Guest

Greetings to you from Sheraton Park Hotel & Towers, Chennai!

Thank you for sharing your experiences at the Hotel on TripAdvisor.

We apologize for not having met your expectations on the points highlighted and assure you that we have already initiated corrective steps to ensure these are not repeated.

Thanking you once again for your valuable feedback and looking forward to the pleasure of welcoming you back to Sheraton Park Hotel & Towers, Chennai. Yours is a relationship we cherish.


Sincerely Yours

Kuldeen Dhawan
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
New Delhi
Level 4 Contributor
36 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed 25 January 2013

Excellent staff and tremendous hospitality. In particular would wish to commend Mr. Anirban Mukherjee ( Duty Manager) who is my sole reason for staying here in Sheraton Chennai, since I mostly stay in Trident Chennai being a Gold privilege member. But knowing Anirban since his Taj Bengal days I decided to give it a try and must say I really consider my decision to be apt. Will surely come back again.

Also would like to mention Chef. Harish and Chef. Rohit, who treated me to the most authentic cuisine to pamper my palate. Mr. Bhavani who took good care of me when I visited the restaurant.

Excellent room service under the supervision of Mr. Dhrubajyoti Dutta. Always smiling and eager to help front desk staff - Abira, Divya, Pooja, Janani, Manjari.

Great restaurant staff Mr. Avivalgam, Ashok, Joteesh, Ratan, Raja, and Mr. Rao( Doorman) everyone ensure the best stay for me here.

I feel privileged to have known all these individuals (some of them now connected personally with me on facebook)

Would extend this feedback personally to Mr. Anand and others via my personal email.

Thanks Guys !!

Room Tip: Choose the executive club rooms and one at the corner which is spacious and lively.
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  • Stayed January 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MysticMinstrel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KuldeepDhawan, General Manager at Crowne Plaza Chennai Adyar Park, responded to this review, 29 January 2013
Dear Guest

Greetings to you from Sheraton Park Hotel & Towers, Chennai!

Thank you for sharing your experiences at the Hotel on TripAdvisor.

We are delighted to know that the services rendered were up to your expectations. It is feedback such as yours that inspire us to strive for greater heights of excellence in our services.

Thanking you once again for your valuable feedback and looking forward to the pleasure of welcoming you back to Sheraton Park Hotel & Towers, Chennai. Yours is a relationship we cherish.


Sincerely Yours

Kuldeep Dhawan
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mumbai (Bombay), India
1 review
Reviewed 23 January 2013

Hi, I have stayed only for 1 night at the hotel and the experience was very good. The staff is very courteous and they make each guest feel very special and welcome during your stay. After that since over a year I have been doing bookings at the hotel for my boss as he frequently visits the hotel mainly because the hotel is warm, courteous and caters to all his needs making his stay very comfortable. the hotel location is central which is a plus point and not to far from the airport too. Thus I am sure you would definately want to consider this hotel if you are travelling often to Chennai and would want to be met with the same treatment that goes unchanged.

  • Stayed February 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Parvin71
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KuldeepDhawan, General Manager at Crowne Plaza Chennai Adyar Park, responded to this review, 25 January 2013
Dear Guest

Greetings to you from Sheraton Park Hotel & Towers, Chennai!

Thank you for sharing your experiences at the Hotel on TripAdvisor.

We are delighted to know that the services rendered were up to your expectations. It is feedback such as yours that inspire us to strive for greater heights of excellence in our services.

Thanking you once again for your valuable feedback and looking forward to the pleasure of welcoming you back to Sheraton Park Hotel & Towers, Chennai. Yours is a relationship we cherish.


Sincerely Yours

Kuldeep Dhawan
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chennai (Madras), India
Level 1 Contributor
3 reviews
3 hotel reviews
Reviewed 23 January 2013

Texon India Pvt ltd guests stayed at Sheraton Park for Yearly 40-45 nights during frequent trips to Chennai in 2012 very polite and helpful. Food - Excellent food,

Room Reservation team Excellent

Saravanan.N

  • Stayed January 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NSARAVANAN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KuldeepDhawan, General Manager at Crowne Plaza Chennai Adyar Park, responded to this review, 25 January 2013
Dear Guest

Greetings to you from Sheraton Park Hotel & Towers, Chennai!

Thank you for sharing your experiences at the Hotel on TripAdvisor.

We are delighted to know that the services rendered were up to your expectations. It is feedback such as yours that inspire us to strive for greater heights of excellence in our services.

Thanking you once again for your valuable feedback and looking forward to the pleasure of welcoming you back to Sheraton Park Hotel & Towers, Chennai. Yours is a relationship we cherish.


Sincerely Yours

Kuldeep Dhawan
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chennai (Madras), India
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 January 2013

I stayed in this Hotel for 2 nights Business review meetings. The stay was very comfortable for completing my assignments in time,. The food was excellent and the service rendered by the staff is worth mentioning. The hotel tariff was also commensurate the facilities and services rendered.

Room Tip: Rooms on the East or South side will have a good view on the traffic on the adjoining road
See more room tips
  • Stayed September 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Liberty200
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
KuldeepDhawan, General Manager at Crowne Plaza Chennai Adyar Park, responded to this review, 25 January 2013
Dear Guest

Greetings to you from Sheraton Park Hotel & Towers, Chennai!

Thank you for sharing your experiences at the Hotel on TripAdvisor.

We are delighted to know that the services rendered were up to your expectations. It is feedback such as yours that inspire us to strive for greater heights of excellence in our services.

Thanking you once again for your valuable feedback and looking forward to the pleasure of welcoming you back to Sheraton Park Hotel & Towers, Chennai. Yours is a relationship we cherish.


Sincerely Yours

Kuldeep Dhawan
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Crowne Plaza Chennai Adyar Park

Property: Crowne Plaza Chennai Adyar Park
Address: 132 TTK Road, Chennai (Madras) 600018, India (Formerly Sheraton Park Hotel & Towers)
Phone Number:
Region: India > Tamil Nadu > Chennai District > Chennai (Madras) > Alwarpet South
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#9 Business Hotel in Chennai (Madras)
#9 Family Hotel in Chennai (Madras)
#15 Spa Hotel in Chennai (Madras)
#18 Romantic Hotel in Chennai (Madras)
#20 Luxury Hotel in Chennai (Madras)
Price Range (Based on Average Rates): £
Hotel Class:5 star — Crowne Plaza Chennai Adyar Park 5*
Number of rooms: 286
Reservation Options:
TripAdvisor is proud to partner with 5viajes2012 S.L., Expedia, Prestigia, IHG, Booking.com, Hotels.com, TripOnline SA, Agoda, Ebookers, HotelQuickly, Evoline ltd and Cancelon so you can book your Crowne Plaza Chennai Adyar Park reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Park Hotel And Towers
Itc Hotel Park Sheraton
Sheraton Park Chennai
Sheraton Park Tower Hotel

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