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“Great place to stay!”

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Crowne Plaza Chennai Adyar Park
Ranked #22 of 398 Hotels in Chennai (Madras)
Certificate of Excellence
Denver, Colorado
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Great place to stay!”
Reviewed 14 March 2014

If you want to feel welcome and pampered, the Sheraton Park Hotel and Towers is the place to stay!

Upon arriving to the hotel, you are greeted by a professional and friendly staff wearing their India White Dress uniforms. The morning shift is lead by Rao who is very friendly and ensures that you are taken care of. Throughout the trip, Rao always ensured my transportation was taken care of and that I felt welcomed.

After entering the hotel lobby, you are greeted again by more staff who help escort you through every step of check-in and even to your room to ensure all your accommodations are perfect. Abira is one of the hostesses that does a wonderful job in taking care of her guests. She if very friendly and truly cares about your comfort. Throughout the stay, she continues to check on how you are doing and if there is anything else the hotel can do to make the stay better. People like Rao and Abira really make the stay enjoyable. The hostesses wear beautiful saree gowns of different colors while the hosts wear their respective uniforms. Their presence and professionalism really add to the beauty and comfort of the hotel.

The hotel also offers a spa and pool. The pool is located in the central courtyard with relaxing chairs and a staff that will accommodate your needs if you want to move chairs, need food, or just a relaxing drink. The spa includes a sauna, steam room, exercise room, and even massage rooms. The steam room is nice because they use aromatic oils that help you relax. The exercise room is filled with decent equipment but it is a small basement room. The massages are very nice especially after flying halfway around the world to get there. Mary, one of the masseuses, does a wonderful job in working out all the knots from travel and stressful work. She is very nice and makes sure you are relaxed and feel at home. The entire spa staff go out of their way to make sure you are taken care of.

Overall, this hotel is great. I always look forward to my next stay.

Room Tip: Ask for a poolside room so you are not facing the crowded street. This will help reduce some of the...
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  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Dave_Ahl76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nkrishnan, General Manager at Crowne Plaza Chennai Adyar Park, responded to this review, 17 March 2014
Dear Reviewer,

Thank you for visiting Sheraton Park Hotel and Towers, Chennai and also for sharing your feedback.

We are happy to learn that you had a fulfilling visit at our hotel in Chennai and enjoyed our services. Our associates Abira and Rao have been suitably recognized in view of the fact that you made a special mention of them.

Your special acknowledgement about recreational activities has also been conveyed to the team who feels inspired to provide the best to our esteemed patrons.

Once again thank you for the support and look forward to welcoming you on your next visit to Chennai.

Warm regards,
N Krishnan - General Manager
n.krishnan@itchotels.in
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813 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (191)
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English first
Singapore, Singapore
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 March 2014

Stay only at this hotel when travelling to Chennai. The hotel staff makes you feel at home. They are there to make you comfortable and are at your service 24hrs. Good restaurants and health centre. My family enjoy the pool. Centrally located near to good shopping areas and also restaurants.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Surain56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nkrishnan, General Manager at Crowne Plaza Chennai Adyar Park, responded to this review, 17 March 2014
Dear Guest,

Thank you so much for your truly wonderful review for Sheraton Park Hotel and Towers. We are most pleased to hear that we could make your experience comfortable and memorable.

At our hotel, we constantly work towards providing a warm and unique stay to all our guests, and feedback such as yours provides us with immense encouragement. We have shared your compliments with our team and they are equally delighted to hear of the same.

We thank you once again and look forward to the pleasure of welcoming you back soon.

Warm regards,
N Krishnan – General Manager
n.krishnan@itchotels.in
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Singapore, Singapore
Level 4 Contributor
40 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 13 March 2014 via mobile

Although this hotel probably use to fit international standards, I had a horrible stay there.
I stayed at the first floor. The corridor showed obvious humidity marks. My linnen were humid, I changed my pillow du ring the night.
This hotel is full of mosquitos. I shared my room with 3 mosquitos. Got biten ... What nice memories for the rest of my business trip.
The hotel is obviously old. Probably built in middle 80ies and no investment had been done so far!! If you look at the entrance you will see that woody Wallis are damaged.

Stayed March 2014, travelled on business
Helpful?
1 Thank DavidGR2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nkrishnan, General Manager at Crowne Plaza Chennai Adyar Park, responded to this review, 17 March 2014
Dear Reviewer,

Thank you for your valuable insights. It is our endeavor at Sheraton Park Hotel and Towers to offer a truly indigenous experience.

We apologize for the reported inconvenience caused and your feedback is being addressed immediately.May we request you to take this as an aberration and not a norm. Request you to share your contact details so that we can get in touch with you and understand your concerns in detail.

We look forward to welcoming you back to Sheraton Park Hotel and Towers, Chennai.

Yours sincerely,
N Krishnan - General Manager
n.krishnan@itchotels.in
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Mumbai
Level 4 Contributor
45 reviews
44 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 11 March 2014

Stayed in the old wing, which is getting rather long in the tooth and needs an overhaul. Staff tries very hard to maintain standards, but is fighting a losing battle. A good idea would be to stay in the new tower instead.

The lobby lounge was buzzing in the evening, what with all the guests waiting for a corporate event and the many mosquitos.

  • Stayed March 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JoggingPlans
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nkrishnan, General Manager at Crowne Plaza Chennai Adyar Park, responded to this review, 12 March 2014
Dear Reviewer,

Thank you for your valuable insights. It is our endeavor at Sheraton Park Hotel and Towers to offer a truly indigenous experience.

We apologize for the reported inconvenience caused and your feedback is being addressed immediately. May we request you to kindly share your contact details so we can get in touch with you and understand your concerns in detail.

We look forward to welcoming you back to Sheraton Park Hotel and Towers, Chennai.

Yours sincerely,
N Krishnan -General Manager
n.krishnan@itchotels.in
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Moorpark, California
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 9 March 2014

We stayed 10 days and it is the best experience of our life. Wonderful, helpful staff. Literally waiting on you hand and foot and will do anything to make sure your stay is luxurious. They really take their service seriously. We were in town for my cousin's wedding and the front staff even helped me tie my sari. By the end of my trip, they were more like family. The food esp the breakfast buffet is fabulous. They will make anything you want in addition to the expansive buffet. All in all, a memorable trip.

  • Stayed January 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Hems759
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nkrishnan, General Manager at Crowne Plaza Chennai Adyar Park, responded to this review, 17 March 2014
Dear Reviewer,

We thank you for your valuable feedback.

We are delighted to receive your kind words of appreciation regarding the various facets of our hotel. Sheraton Park Hotel and Towers is known to offer bespoke services to make stay of every guest an exception. Our associates always go an extra mile to make the stay of every guest, a memorable one.

"Cappuccino" our trendy and fashionable 24 hour restaurant with its creative chefs constantly redefines its buffet offerings and we are glad that you had a fabulous experience.

It was great having you over and we look forward to welcoming you in future.

Warm regards,
N Krishnan - General Manager
n.krishnan@itchotels.in
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chennai (Madras), India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 6 March 2014

Its a lovely property located in Chennai. Approx 10 mins away from the city center so access to certain places was easy for me.

I stayed in the executive club room for 2 nights and I had an amazing experience with many facilities and amenities.

I was able to spend time by the pool side and then visit the fitness center, and so on.

The staff by the name of Preeti from guest relations was very helpful when I entered the hotel, she helped check in and sorted out things there for me. Many thanks to her.

I completely had a blast in Dublin great mixes and a nice experience

My overall experience was wonderful and i will definitely recommend this hotel to my friends and family

  • Stayed April 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Adhaanis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nkrishnan, General Manager at Crowne Plaza Chennai Adyar Park, responded to this review, 15 March 2014
Dear Reviewer,

We thank you for your valuable feedback.

We are delighted to receive your kind words of appreciation regarding the various facets of our hotel. Sheraton Park Hotel and Towers is known to offer bespoke services to make stay of every guest an exception. Our associates always go an extra mile to make the stay of every guest, a memorable one. Preeti has been suitably recognized in view of the fact that you made a special mention of her.

Being well located and known for its warmth and personalization, the hotel's night club 'Dublin' is always much sought after.

We thank you for your valuable feedback. It was great having you over at the Sheraton Park and we look forward to welcoming you in future.

Warm regards,
N Krishnan - General Manager
n.krishnan@itchotels.in
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chennai (Madras), India
Level 6 Contributor
175 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 191 helpful votes
Reviewed 4 March 2014

Stayed for a night at the newly launched tower wing. Amount of personalization and customization was amazing.

Room has two parts, one can be used for business meetings while family can rest in the other half. Both parts can be separated with sound proof partition and get their own flat screen TV.

Tower guests get their own exclusive lounge, reception, bar and restaurants. Lounge alone is a photographers' delight due to its eye catching design.

Rooms are big, spacious and have mood lightings. Hotel is surrounded by greenary on all sides, hence view from the room is always pleasant

A standby butler always at your command to meet any of your needs or execute any of your commands.

Park sheraton is one of Chennai's oldest hotels (formerly known as Adyar Gate hotel) and I am told it gets 80-85% repeat business. They maintain profiles of their guests and they remember your likes and dislikes, preferences and so on. So after every visit, your experience will be more and more personal and you'll get exactly what you need, without having spell it out.

Overall I had a nice stay. Rooms are fairly affordable with rents starting at about 6000 onwards.

  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Shrinidhi H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nkrishnan, General Manager at Crowne Plaza Chennai Adyar Park, responded to this review, 15 March 2014
Dear Reviewer,

It was indeed a pleasure to have you with us at Sheraton Park Hotel and Towers.

We are most humbled with the generous compliments that you have bestowed upon us, As you are aware Sheraton Park Hotel and Towers being one of the earlier hotels in the city of Chennai has proved to be legendary and landmark hotel in the city.

Our endeavor has always been to keep our product and services contemporary. The recently renovated ‘The Towers' wing caters to every need of the business/corporate traveler and is nestled in a quiet and exclusive part of the hotel overlooking the most fashionable part of Chennai. 'The Towers' wing also comes with its own set of highly acclaimed team of trained butlers.

Sheraton Park strives to provide a great stay experience to its guests with an array of world class amenities and personalized services. We are pleased to note that all our efforts to offer you the best value met your desired expectations.

We thank you for your valuable feedback. And it was great having you over at Sheraton Park and look forward to welcoming you all in future.

Warm Regards,
N Krishnan - General Manager
n.krishnan@itchotels.in
Report response as inappropriate
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Additional Information about Crowne Plaza Chennai Adyar Park

Property: Crowne Plaza Chennai Adyar Park
Address: 132 TTK Road, Chennai (Madras) 600018, India (Formerly Sheraton Park Hotel & Towers)
Phone Number:
Region: India > Tamil Nadu > Chennai District > Chennai (Madras) > Alwarpet South
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#9 Business Hotel in Chennai (Madras)
#9 Family Hotel in Chennai (Madras)
#15 Spa Hotel in Chennai (Madras)
#18 Romantic Hotel in Chennai (Madras)
#20 Luxury Hotel in Chennai (Madras)
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Crowne Plaza Chennai Adyar Park 5*
Number of rooms: 286
Reservation Options:
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Also Known As:
Sheraton Park Hotel And Towers
Itc Hotel Park Sheraton
Sheraton Park Chennai
Sheraton Park Tower Hotel

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