We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Wonderful Hotel !!! Had a Lovely Stay”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Crowne Plaza Chennai Adyar Park
Ranked #19 of 388 Hotels in Chennai (Madras)
Certificate of Excellence
Mumbai (Bombay), India
Level Contributor
111 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
“Wonderful Hotel !!! Had a Lovely Stay”
5 of 5 bubbles Reviewed 15 May 2014

Good Find and i think would be my place of Stay in Chennai , 1st think caught my Eye was Reserved Parking for Harley's which as a Harley Owner myself I am Very Pleased about it just that i am from Bombay :) , Hotel is Wonderful , Room was Excellent , Amenities were Good , Breakfast Spread was Excellent , Everything Good !! The Only thing i felt bad was i got a Roof View instead of a Swimming Pool View :) wish i was on a Higher Floor The Shed or Roof would not Block my View , Need a Higher Floor.

Room Tip: Ask for Higher Floor
See more room tips
  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank osborne_pimenta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nkrishnan, General Manager at Crowne Plaza Chennai Adyar Park, responded to this review, 20 May 2014
Dear Reviewer,

It is a pleasure to receive your wonderful feedback on this forum. At Sheraton Park Hotel and Towers, we strive to reflect the traditional Indian hospitality in our service and also pamper guests with the best of contemporary luxuries. We are glad to know that our service made a pleasant difference to your stay experience, which was further augmented by our various world-class offerings. We have also taken a note of your special mention of the parking area for "The Harley's".

We thank you once again for giving us a chance to be at your service and appreciating the different facets of our hotel on this forum. Guest satisfaction is our primary objective, and we look forward to welcoming you with more such great experiences.

Warm Regards,
N Krishnan - General Manager
n.krishnan@itchotels.in
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

762 reviews from our community

Traveller rating
    418
    245
    67
    19
    13
See reviews for
103
62
45
414
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (181)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Bengaluru, India
1 review
5 of 5 bubbles Reviewed 14 May 2014

My self and My team had a good time and great experience in each travel to Chennai. The hotel welcomes you hearty and greet you as a family guest.Though I go for my business meetings, but the hotel make me feel like home.I have interacted with the Duty manager Deepak ,and he is really a great guy and a best example for the customer service.The tower rooms are really up to the mark.The buffet breakfast is dam good and the cold coffee in the nights are still unforgettable.Gym was good but pool could not use due to schedule of my meetings.My overall experience is satisfactory .

Room Tip: Try in The Recently opened tower rooms.
See more room tips
  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank brat1013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nkrishnan, General Manager at Crowne Plaza Chennai Adyar Park, responded to this review, 20 May 2014
Dear Reviewer,

Thank you for the wonderful feedback. We take pleasure from the satisfaction of our guests and are elated to receive your kind feedback on this forum.

Providing bespoke attention and best amenities to our guests form the essence of our service culture. It is a pleasure to see that our efforts made your stay memorable. Your compliments in regards to our food quality, service and accommodation option does a justice to our acumen as well as reputation.

Our service associate Deepak has been suitably recognized in view of the fact that you made a special mention of him.

Thank you again for your wonderful review. It is a delight to learn about your lovely experience, and we look forward to being at your service again.

Warm regards,
N Krishnan - General Manager
n.krishnan@itchotels.in
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bremen, Germany
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 13 May 2014

I had the great pleasure of living in the Park Hotel & Towers for close to two months. The servuce was great and may expectations were fully met. Only the pool was undergoing renovation during the first month of my stay. But it was up to service for the second month.

Room Tip: Always choose a room to the back of the hotel!
See more room tips
  • Stayed June 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Nordlicht74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nkrishnan, General Manager at Crowne Plaza Chennai Adyar Park, responded to this review, 20 May 2014
Dear Reviewer,

We would like to thank you for checking in at Sheraton Park Hotel and Towers,Chennai and sharing your wonderful review, which is a perfect endorsement of the services we offer.

Designed to best cater the needs of our esteemed guests, we offer unmatched luxury, supreme hospitality and state-of-the-art amenities. It is indeed heartening when one of our valued guests lavish us with compliments and acknowledges our endeavors. Your kind feedback about our service, food qualities and facilities is the perfect morale booster and has been duly shared with entire team.

Once again, thank you for your valuable patronage. It was an honour to have you with us and we look forward to your revisits.

Warm regards,
N Krishnan - General Manager
n.krishnan@itchotels.in
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bangalore
Level Contributor
18 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 8 May 2014

We stayed at the park sheraton last weekend and it was a short but very pleasant stay.We had traveled to Chennai on a personal visit and were looking for a hotel with a pool so the kids would enjoy the break. We chose the park for sentimental reasons. My grandparents lived in the lane right behind the hotel. While growing up whenever I visited Chennai, I always saw the place but never went in. My husband was extremely sceptical having read reviews that spoke of musty smells but gave in. We were all glad he did.

We stayed in the tower wing which definitely does not smell. Everything was nice and clean and fresh. The pool was lovely. I don't know if it was a heated pool or if Chennai was just that hot but my kids enjoyed a swim in the moonlight in comfortably warm slightly salty waters.That alone made our stay worthwhile!

The staff were courteous. We were given an extended check out as we had been running late throughout our trip.Though it was clearly a business hotel and my boys were the only ones running about in swimsuits we felt so welcome. They score BIG on hospitality.

The other thing they score big on is eco consciousness. What they call responsible luxury. So we segregate waste at home and are generally concerned about the environment. It is always irksome while traveling to be obliged to drink out of multiple tiny plastic bottles, throw teabags, covers everything in one bin and so on. Many times I end up carrying waste back home to dispose of correctly. It was so nice to see a bin here with separate sections for recyclable and everything else.

No paper tissues in the loos. No plastic mineral water bottles - just an elegant glass bottle at every table. No tiny packaged butter cubes - instead nice pats of butter in bowls at each place setting. And soaked almonds at the breakfast table. So like home. Other hotels need to take notes here.

We loved this place. And we will be back. Hopefully with all our family who felt super nostalgic and super keen hearing about our trip!

Room Tip: The tower wing is new and has better rooms.
See more room tips
  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank r011ing_st0ne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nkrishnan, General Manager at Crowne Plaza Chennai Adyar Park, responded to this review, 15 May 2014
Dear Guest,

Thank you for glorifying our services with your wonderful feedback. We thrive on the satisfaction of our guests and are proud to receive your kind remarks about all our offerings.

Sheraton Park Hotel and Towers in Chennai pampers guest with the best accommodation options, impeccable service and state-of-the-art amenities. It is indeed flattering to know that we could impress you right from the beginning and extended a truly memorable experience.

Your appreciation about our associate and various offerings means a lot to us and has given us yet another impetus to continue serving guests with the best of our abilities.

We thank you again for choosing to stay with us and hope you would soon plan a longer duration stay at our hotel.

Warm regards,
N Krishnan - General Manager
n.krishnan@itchotels.in
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
87 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
5 of 5 bubbles Reviewed 4 May 2014

Spent only a night here but it was a wonderful stay. Clean rooms with good A/C control and a complimentary cafetiere so you drink South Indian style filter coffee to your hearts content. Noteworthy is the well-established restaurant Dakshin but also one of the best breakfast buffets at Cupaccino we've experienced. The staff were extremely helpful and friendly during our stay. I thank their tireless effort in getting us to the airport on time when our taxi arrived late!

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Zhirayr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nkrishnan, General Manager at Crowne Plaza Chennai Adyar Park, responded to this review, 15 May 2014
Dear Reviewer,

Many thanks for your kind words and sharing your experiencs on this platform.

We take pride in our customer service and are glad to know that our team went the extra mile to make your stay comfortable. We thank you for your special mention about "Dakshin" our signature restaurant which has been rated the country's finest south indian restaurant and also among Asia's top 20 restaurants awarded by Miele Guide.

"Cappuccino" our trendy and fashionable 24 hour restaurant with its creative chefs constantly redefines buffet offerings and experience.

We all look forward to welcoming you back to Sheraton Park Hotel and Towers, Chennai.

Warm Regards,
N Krishnan - General Manager
n.krishnan@itchotels.in
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
5 of 5 bubbles Reviewed 4 May 2014

Over all this is an tremendous place for staying in chennai.The human touch and care is just awesome.right starting from front office to housekeeping everything is at its best. A big thanks to Ms.rekha and Ms.surya from the room reservations who did serve and helped us at the time of our stay.will stay in this place in the future.housekeeping was excellent.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rubeshfrank
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nkrishnan, General Manager at Crowne Plaza Chennai Adyar Park, responded to this review, 15 May 2014
Dear Reviewer,

We thank you for choosing to stay with us and sharing your review on TripAdvisor.

We take pride in our superior customer service and are glad to know that our team went the extra mile to make your stay comfortable. Rekha and Surya are one of our most valued team members and your kind appreciation of their efforts are a perfect testimony of their acumen and efficiency.
We constantly endeavor to provide opulent and comfortable stay experience to all guests through our personalized service, plathora of dining options, well-appointed rooms, etc.

It is indeed a pleasure to have had your patronage and we look forward to your future visits to our hotel.

Warm Regards,
N Krishnan - General Manager
n.krishnan@itchotels.in
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chennai (Madras), India
Level Contributor
148 reviews
72 hotel reviews
common_n_hotel_reviews_1bd8 126 helpful votes
4 of 5 bubbles Reviewed 2 May 2014

The Sheraton Park Hotel and Towers is probably the oldest hotel my memory can recollect. As a child my parents use to take me there for various activities like swimming christmas carnivals eating(excellent food) out hair cutting and weddings but never once I stayed there in all the 35 years that I have lived in Chennai!. So you can imagine how old this hotel is. Finally I got a chance to spend a night there 2 weeks back thanks to my Friend from Bangalore who is a SPG Platinum member. He was upgraded to a Suite room and was offered to pick between the hotel wing and the tower wing suites, he opted for the suite in the hotel wing as this had a full massager chair which the tower wing suites do not have but those are recently renovated.

My friend had already checked in and I joined him in the evening. As soon as I entered the suite my friend made me use the massager chair. This was a first for me as I have not come across this amenity in any of the hotels I had stayed un till now!

The suite had a classic feel to it, not because it was intended to be a "classic" decor but as it was probably built 35 years ago the decor of those times is a classic now!Of course there must have be refurbishments in all these years and the furniture is good bed comfortable the bathroom with all the latest amenities but still you cannot escape the fact that the overall feel in the suite is aged. The suite has a living room with a sit out a work desk and dining table, a powder room attached. The bedroom is where the massager chair is placed with a wardrobe and a dressing table. The bathroom is spacious with a bath tub and a separate shower enclosure. The flush in the toilet takes a long time to do its job this is because of it being the very old system which is being used still. There are 2 televisions in the suite. A smaller one in the bedroom and a large flat panel tv in the living room. There were lot of water bottles snacks and fruits place in the suite as compliments. Overall it is comfortable to stay but as mentioned earlier its "classic" and not contemporary in its design.

When we came down for dinner at their 24 hour restaurant Cappuchino the front office manager offered us the take us for a tour of the recently renovated towers wing. This towers wing is very contemporary with a modern feel in its decor but the over all size of the rooms/suites is smaller compared to the old hotel wing.

The staff get a 10/10 at this hotel. They are very counter active and always smiling and ready to help the guests. The food is as always excellent at their Cappuchino coffee shop where the complimentary breakfast is served.

If the hotel is wing also re developed then this property will get the 5/5 ratings.

  • Stayed April 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SameerSultan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nkrishnan, General Manager at Crowne Plaza Chennai Adyar Park, responded to this review, 15 May 2014
Dear Reviewer,

It is flattering to receive your wonderful review on this forum that evaluates the different aspects of our hotel and renders us with excellent rating in every department.

Designed to best suit the needs of modern business and leisure travellers, Sheraton Park Hotel and Towers is a premium destination in the city. While convenient location and world-class amenities are our highlights, we complement them with our bespoke service.

We thank you for your special mention about "Cappuccino" our trendy and fashionable 24 hour restaurant with its creative chefs constantly redefine buffet offerings and experience.

Once again, thank you for your valuable patronage and recommendation. It was an honour to have you with us and we look forward to your revisits.

Warm regards,
N Krishnan - General Manager
n.krishnan@itchotels.in
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Chennai (Madras) hotels
The Leela Palace Chennai
#1 of 388 in Chennai (Madras)
4.5 of 5 bubbles 1,293 reviews
ITC Grand Chola, Chennai
#2 of 388 in Chennai (Madras)
4.5 of 5 bubbles 2,507 reviews
Park Hyatt Chennai
#7 of 388 in Chennai (Madras)
4.5 of 5 bubbles 930 reviews
Show Prices
Show Prices
Show Prices
The Raintree Hotel, St.Mary's
#6 of 388 in Chennai (Madras)
4.5 of 5 bubbles 840 reviews
Alwarpet South
The Raintree Hotel - Anna Salai
The Raintree Hotel - Anna Salai
#12 of 388 in Chennai (Madras)
4.5 of 5 bubbles 1,109 reviews
Guindy East
Hilton Chennai
Hilton Chennai
#8 of 388 in Chennai (Madras)
4.5 of 5 bubbles 1,330 reviews
Show Prices
Show Prices
Show Prices

Been to Crowne Plaza Chennai Adyar Park? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Crowne Plaza Chennai Adyar Park

Property: Crowne Plaza Chennai Adyar Park
Address: 132 TTK Road, Chennai (Madras) 600018, India (Formerly Sheraton Park Hotel & Towers)
Phone Number:
Region: India > Tamil Nadu > Chennai District > Chennai (Madras) > Alwarpet South
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#9 Business Hotel in Chennai (Madras)
#9 Family Hotel in Chennai (Madras)
#13 Spa Hotel in Chennai (Madras)
#16 Luxury Hotel in Chennai (Madras)
#18 Romantic Hotel in Chennai (Madras)
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Crowne Plaza Chennai Adyar Park 5*
Number of rooms: 286
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotel.de, IHG, Odigeo, TripOnline SA, Traveltool, S.L.U., Hotels.com, Agoda, Evoline ltd and HotelQuickly so you can book your Crowne Plaza Chennai Adyar Park reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Park Hotel And Towers
Itc Hotel Park Sheraton
Sheraton Park Chennai
Sheraton Park Tower Hotel

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing