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“itc sheraton park hotel and towers chennai”

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Crowne Plaza Chennai Adyar Park
Ranked #20 of 437 Hotels in Chennai (Madras)
Certificate of Excellence
Reviewed 2 September 2014

itc hotels are always been the best for stay food ambiance and lots more , i had been there with my son and wife for two days stay. it was very nice my son and wife enjoyed the food if your new to city and you do not want to risk your self eating in unknown place i think you can just dropinto itc sheraton the best food 100% .we enjoyed had lots of fun.

Room Tip: just walk in to ITc hotels you will enjoy.
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  • Stayed: August 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Thank rreddyj009
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nkrishnan, General Manager at Crowne Plaza Chennai Adyar Park, responded to this reviewResponded 29 October 2014

Dear Reviewer,

Wow…!! What a fantastic review.

We are glad to learn that your dining experience was fulfilling, enriching and a memorable one. We take pride in our food & beverage offerings that are a product of our fabulous culinary and service staff.

Providing bespoke attention and best amenities to our guests form the essence of our service culture. We thank you again for your wonderful comment.

The team over here looks forward to making your next stay even more comfortable.

Warm Regards,
N Krishnan - General Manager
n.krishnan@itchotels.in

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559 - 565 of 934 reviews

Reviewed 2 September 2014 via mobile

Had a meal at the fantastic Indian restaurant here. Food and service were out of this world. Also wonderful live traditional music. A superb evening. The service was exceptional. We were looked after so carefully with enormous care taken over particular dietary requirements. 5 star plus!

Stayed: August 2014, travelled on business
3  Thank Paul H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nkrishnan, General Manager at Crowne Plaza Chennai Adyar Park, responded to this reviewResponded 27 October 2014

Dear Reviewer,

We thank you for your valuable feedback.

We are delighted to receive your kind words of appreciation regarding our Indian restaurant. At Sheraton Park, we strive to offer the perfect blend of food, culture and style to our diners. Our associates go an extra mile to make sure that our every guest has a memorable experience.

It was pleasure hosting you and we look forward to welcome you at our hotel on your next visit.

Warm regards,
N Krishnan - General Manager
n.krishnan@itchotels.in

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Reviewed 1 September 2014

We've only spend a few days in the Sheraton Park Hotel & Towers, but we had a lovely experience there. Our room was in the Park area, which was very nice. The ambience of the hotel is very appealing and relaxing. The staff of this hotel is very helpful and friendly. Special thanks go out to Prohashish Bapuly, for making breakfast a wonderful experience through his enthusiasm and sharp eye for people's needs. His service was excellent and we appreciate his help in trying to get us to stay in the hotel longer! Further thanks go out to the Front Office Manager, Mr. Abhay Matur, for going out of his way to help us stay in the hotel. He was very friendly, patient and helpful. We were sorry to leave your hotel early, next time we will remember to contact you directly! Our experience at your hotel was excellent!

  • Stayed: August 2014, travelled with family
    • Value
    • Cleanliness
    • Service
1  Thank Darshini_Pal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nkrishnan, General Manager at Crowne Plaza Chennai Adyar Park, responded to this reviewResponded 27 October 2014

Dear Reviewer,

Thank you for taking your time out to comment on your recent stay at the hotel.

Sheraton Park Hotel and Towers, Chennai is an ideal preference among various travellers wherein they can unwind themselves and enjoy a comforting stay. We are proud to know that all our efforts to organize an excellent stay for you have proved to exceed your expectations.

We are happy to learn that your stay with us was fulfilling, enriching and a memorable one. We appreciate your acknowledgment of our team members, Prohashish and Abhay towards making your stay unique and enjoyable. They been suitably recognised.

Once again thank you for the support and look forward to welcome you back at our hotel.


Warm regards,
N Krishnan - General Manager
n.krishnan@itchotels.in

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Reviewed 1 September 2014

Stayed here for a short stay. Choose this hotel, primarily for its location, right in the middle of Chennai. Got an upgraded room in the older wing. It was impressive that they could keep up with the traditional ITC standards in this hotel. The room gave a feel of old time grandeur without compromising on the standards.

Slept well. Breakfast was a bit chaotic, but ok. Room service was excellent as well. Didn't try any of the restaurants, but they looked interesting. I also found the Greeters as great help with local advise and extending services.

Will want to try out the new Tower Wing in the next stay, but I think I'll end up preferring the old wing.

  • Stayed: August 2014, travelled on business
    • Location
    • Cleanliness
    • Service
1  Thank Gaurab U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nkrishnan, General Manager at Crowne Plaza Chennai Adyar Park, responded to this reviewResponded 27 October 2014

Dear Reviewer,

It's our pleasure to receive your wonderful comment.

Located in the heart of the city, the fashionable Boat Club neighborhood of Chennai. Sheraton Park Hotel & Towers has proven to be an icon within its distinguished surroundings. This landmark property echoes the city’s effortless amalgamation of heritage within a modern metropolitan reality.

Next time do ask for our 'Tower Wing' which caters to every need of the business/corporate traveler and is nestled in a quiet and exclusive part of the hotel overlooking the most fashionable part of Chennai. 'The Towers' wing also comes with its own set of highly acclaimed team of trained butlers.

It would be our pleasure to host you again and we look forward for your next visit in the city.

Warm regards,
N Krishnan - General Manager
n.krishnan@itchotels.in

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Reviewed 29 August 2014

I have stayed in a number of 5 star hotels in chennai but this is the best. Strategic location, excellent service, well done up rooms ( ask for the towers ), and a wide variety of food options. It is very convenient for business travellers and the front desk service is worth mentioning. They are very warm, helpful and go that extra mile to satisfy customers.

It is THE BEST HOTEL in the city

Room Tip: The towers room are very good
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  • Stayed: August 2014, travelled on business
    • Rooms
    • Cleanliness
    • Service
3  Thank pkkk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nkrishnan, General Manager at Crowne Plaza Chennai Adyar Park, responded to this reviewResponded 13 October 2014

Dear Reviewer,

We are elated to read the excellent review.

It was very heartening to learn that you enjoyed, not just the facilities, but the warm hospitality of our colleagues. We are delighted to know that our team’s small gestures of making your stay memorable did not go unnoticed. Our team members are our greatest asset, and we thank you for acknowledging their efforts.

We looks forward to making your next stay even more comfortable.

Warm regards,
N Krishnan - General Manager
n.krishnan@itchotels.in

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Reviewed 28 August 2014

Delightful place to stay - I'm impressed with the warmth and hospitality of the staff. Excellent rooms and of course very comfortable. Just a stones' throw away from my office in Chennai and hence excellent location for my business stay. Definitely recommended.

  • Stayed: August 2014, travelled on business
    • Rooms
    • Cleanliness
    • Service
3  Thank Ravi K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nkrishnan, General Manager at Crowne Plaza Chennai Adyar Park, responded to this reviewResponded 13 October 2014

Dear Reviewer,

Thank you very much for writing this review.

We truly appreciate your wonderful comments on our facilities and rooms. We place great importance for our guests and always strive to exceed expectations. Your words of encouragement have been passed on to our team members.

Thank you for acknowledging our location as we are extremely well located in the most fashionable neighbourhood of the city.

Do let us know of your return to the 'Tamarind City' as we look forward to welcome you back.

Warm regards,
N Krishnan - General Manager
n.krishnan@itchotels.in

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 August 2014

Stayed at the Park Sheraton for 5 nights in August 2014. The place is just amazing. It was my Mother-in-law and I. She has stayed in the property in 2006 and found the same warmth and welcome this time too :).

Greeted at the door by a very smiley doorman and it carries throughout the hotel with the equally courteous and helpful concierge staff. Special mention to Mohandas, Murali, Ezhumalai and Ram who were always there to assist us when we needed help.

Assistant FOM Rekha looked after us and was always around to help my MIL when she was on her own and was looking for advice. My MIL's words re Rekha was "How calm and composed she was always" and of course we were always served with a warm smile :)!

We visited the Coffee shop every morning for out breakfast and by day 2 they had figured our choices :). Great staff. We had dinner at the Dakshin one evening and it was made memorable by the staff Ruban who made sure my MIL and I made the right choices of dishes. He took extra care of us and it was a very special evening. Many thanks to Ruban from my MIL who is english and absolutely loved the yummy food we were served.

Our visit to "On the Rocks" was another memorable evening and the food was top quality. Equally top was the presentation :). Thanks to Kevin who took us thru the menu and both my MIL and I loved the tomato soup with blue cheese starter :).

Thank you to the wonderful HK staff who kept our rooms immaculate and left us alone when we needed it. :)

Star Staff at the Sheraton and we were really looked after. Last but not the least I would like to thank the girls at the SPA by the swimming pool Mary and Romi. Both my MIL and I enjoyed our treatments very much. Both girls were very courteous and smiley :)

We look forward to our next stay :)

Room Tip: We stayed in the newly renovated Towers room and its really nice and spacious.
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  • Stayed: August 2014, travelled with family
    • Value
    • Location
    • Service
3  Thank JunitaandSteve
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
nkrishnan, General Manager at Crowne Plaza Chennai Adyar Park, responded to this reviewResponded 27 October 2014

Dear Reviewer,

Wow!!! Thanks for your wonderful feedback

We are delighted to have hosted you and your mother in law at Sheraton Park Hotel and Towers. It was extremely enriching and motivating to read your review. Our outlets, ‘Dakshin’ has featured in 'International 1001 restaurant to experience before you die!' guide and ‘Cappuccino’ has refurbished with a fresh look and feel, perfectly complemented by a new menu offers a diversity of culinary experiences. Our chefs were pleased to know you and your mother in law enjoyed our culinary offerings there.

All our team members; Mohandas, Murali, Ezhumalai, Ram, Ruban, Kevin, Rekha, Marry and Romi are highly valued and your kind appreciation of their efforts is a perfect testimony of their ability to go that extra mile.

We look forward to welcome you back soon for another memorable stay at our hotel.


Warm regards,
N Krishnan - General Manager
n.krishnan@itchotels.in

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Crowne Plaza Chennai Adyar Park

Address: 132 TTK Road, Chennai (Madras) 600018, India (Formerly Sheraton Park Hotel & Towers)
Phone Number:
Region: India > Tamil Nadu > Chennai District > Chennai (Madras) > Alwarpet , Alwarpet South
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#9 Business Hotel in Chennai (Madras)
#13 Spa Hotel in Chennai (Madras)
#18 Romantic Hotel in Chennai (Madras)
#18 Luxury Hotel in Chennai (Madras)
Price Range: £79 - £144 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Crowne Plaza Chennai Adyar Park 5*
Number of rooms: 286
Reservation Options:
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Also Known As:
Sheraton Park Hotel And Towers
Itc Hotel Park Sheraton
Sheraton Park Chennai
Sheraton Park Tower Hotel

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