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“Absoluetly the best”

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The Gateway Hotel IT Expressway Chennai
Ranked #10 of 393 Hotels in Chennai (Madras)
Certificate of Excellence
Auckland Region, New Zealand
Level Contributor
9 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Absoluetly the best”
Reviewed 3 August 2014

Had a great stay at gateway during a recent business trip to chennai, Cant fault the hotel and the staff were absolutly the best. Sakthi the restaurant manager was exceptional and in the end we became good friends. Housekeeping also fantastic, clean rooms and facilitys well kept. Food was always wonderfull and i found the prices very reasonable. The bar staff also were awsome always sure to make your downtime memorable and fun.. I highly recommend you choose to stay at Gateway if you are looking for a hotel to stay at in chennai.. I hope to be back sometime in the future and wouldnt even think of staying elsewhere... Good job my friends

Room Tip: I would choose an inward facing room as the road outside the hotel is very busy and the horns are ju...
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  • Stayed July 2014, travelled on business
    • Value
    • Cleanliness
    • Service
Helpful?
Thank Kiwiandy007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ranjit S, General Manager at The Gateway Hotel IT Expressway Chennai, responded to this review, 5 August 2014
Warm Wishes from the Gateway Hotel IT Expressway, Chennai!

Thank you for your warm and wonderful feedback about your experience at the hotel. It was indeed a pleasure having you with us and we look forward to having you stay with us again during your future visits. My colleagues and I thank you once again for having chosen our hotel. Assuring you of the best in hospitality at all times.

Warm Regards

Ranjit Shankar
General Manager
The Gateway Hotel IT Expressway Chennai
ranjit.shankar@tajhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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642 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (88)
Date | Rating
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English first
Chennai (Madras), India
1 review
Reviewed 2 August 2014

we picked this hotel out of the blue. An unplanned short weekend vacation of my family and my sis family. Honestly, we enjoyed every bit of it. Clean cozy quiet rooms, friendly staff, a wide range of contended breakfast, needless to say , the clean and safe pool. definitely will spend our next vacation here again. .

Room Tip: overall was entirely a quite environment ..relaxing clean spacious homely feel ...want to come back
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  • Stayed July 2014, travelled with family
    • Location
    • Rooms
    • Service
Helpful?
Thank sheejaKannan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ranjit S, General Manager at The Gateway Hotel IT Expressway Chennai, responded to this review, 5 August 2014
Thank you very much for your valuable feedback regarding your stay at the Gateway Hotel IT Expressway, Chennai. We are most delighted that you had an excellent experience at the hotel. We look forward to your continued patronage and assure you of the best in services and hospitality at all times. Thank you once again.

Warm Regards

Ranjit Shankar
General Manager
The Gateway Hotel IT Expressway Chennai
ranjit.shankar@tajhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
Reviewed 2 August 2014

Our entire team had a great experience at the buzz restaurant @ the gateway. Staff was very courteous... The Food spread is healthy for the working health conscious crowd with awesome tandoori starters...
Must go restaurant.

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Namanb5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ranjit S, General Manager at The Gateway Hotel IT Expressway Chennai, responded to this review, 4 August 2014
Warm Wishes from the Gateway Hotel IT Expressway Chennai!

Thank you so very much for your feedback regarding your experience at the hotel. It is truly encouraging and we are delighted that you had a comfortable time at the hotel. We look forward to your continued patronage and assure you of the best in hospitality, at all times.

Thank you once again.

Warm Regards

Ranjit Shankar
General Manager
The Gateway Hotel IT Expressway Chennai
ranjit.shankar@tajhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
Reviewed 1 August 2014

Food are average taste and no so much variety for main dishes.
Starter items and Desserts varities are not are not good.
It will be better if they introduce more type of cusines
But overall,food is average only and it is not worthfull for the amount spent for lunch

  • Stayed July 2014, travelled on business
    • Value
    • Cleanliness
    • Service
Helpful?
Thank Devi R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ranjit S, General Manager at The Gateway Hotel IT Expressway Chennai, responded to this review, 4 August 2014
Thank you for your feedback regarding your food experience at the Gateway Hotel. We sincerely regret that we have not been able to live up to your expectations and will definitely try to improve in this area. We would appreciate if you could kindly share your contact details with us in order to enable us to get in touch with you and get specific details about the food experience. Alternatively, I am sharing my e-mail id with you , below and you could mail me about the same. Thank you and look forward to hearing from you.

Warm Regards

Ranjit Shankar
General Manager
The Gateway Hotel IT Expressway Chennai
ranjit.shankar@tajhotels.com
+91-44-66802500
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mumbai (Bombay), India
Level Contributor
67 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 28 July 2014

I attended a conference at the hotel and stayed overnight. It is a very nice hotel. The entry car management is not very good. The car had to wait outside for 5 minutes before they cleared other cars at the entrance, though it could have been better managed.

The conference facility was excellent an the food was very good. The venue for the food was outside and it got crowded for the number of people that were seated in the conference. The layout of food serving could have been better to make it more efficient and quick. I think other cities have to learn from catering that happens in Mumbai.

Nice rooms, though bathroom layout was a bit weird as the mat could not be laid on the floor as it obstructed the opening of the door. Architectural blunders I guess.

The hotel is quite far from city centre, however convenient location to reach the airport. Staff is courteous and friendly. Checkout should have been quicker, so keep sometime spare during checkout.

  • Stayed July 2014, travelled on business
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank tejassura
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ranjit S, General Manager at The Gateway Hotel IT Expressway Chennai, responded to this review, 30 July 2014
Thank you so very much for your valuable feedback regarding the Gateway Hotel IT Expressway Chennai. We are grateful to you for the inputs that you have given us and will ensure that corrective action is taken for the entry management. We look forward to your future visits and assure you of the best in services and hospitality at all times.

Warm Regards

Ranjit Shankar
General Manager
The Gateway Hotel IT Expressway Chennai
ranjit.shankar@tajhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bengaluru, India
Level Contributor
23 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 28 July 2014

My perspective of this review is from a standpoint of an offical trip. The gateway is good place to stay for business travellers to chennai, speciially if the workplace is around Sholiinganallur. The room is very good with a spacious desk, if you need to work out of the hotel. I found the the room service to be pretty expensive compared to other business hotels around and even the food wasn't too great. The staff is very cordial and the check-in check-out process was very fast and smooth. An interesting feature I hadn't come across before was that you needed to use the room key even in the lift. The attendant told me its an additional security feature !

The morning breakfast spread had a lot on offer to cater to a wide range of tastes from typical south indian, north indian to a typical english breakfast. You're likely to find something you like.

There is specialty chinese restaurant and also a bar to further indulge yourself.

I was attneding a 2 day conference also scheduled at the same location. The conference logistics were well supported and enabled and the service was good. Worth a try !

  • Stayed June 2014, travelled on business
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank ChinmayKale
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ranjit S, General Manager at The Gateway Hotel IT Expressway Chennai, responded to this review, 30 July 2014
Thank you very much for your valuable feedback regarding your stay at the Gateway Hotel IT Expressway Chennai. We thank you for taking your time to give us your inputs and will take corrective measures for the same. We look forward to your continued patronage and assure you of the best in hospitality at all times.

Warm Regards

Ranjit Shankar
General Manager
The Gateway Hotel IT Expressway Chennai
ranjit.shankar@tajhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bengaluru, India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 July 2014

My husband and I chose the Gateway as we had a personal engagement that we had to attend at ECR. Although this is a business hotel it suited our needs perfectly. We arrived at the hotel, late in the evening and the check in happened in a very smooth and efficient manner.The reception staff understood that we were extremely tired and exhausted. Our room was well appointed and clean and had a nice view of the swimming pool. The Chinese restaurant is good and I also did manage to find the time to use the Spa which was fantastic. My husband and I do travel regularly and what we did notice and experience was that the staff were very efficient,warm and friendly and are willing to ensure that all your needs are met!! At the end of our stay it felt like we had a great weekend getaway from our busy life.Will definitely be coming back soon........!!!!

Room Tip: Rooms overlooking the pool have a nice view.
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  • Stayed July 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank Namy217
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ranjit S, General Manager at The Gateway Hotel IT Expressway Chennai, responded to this review, 30 July 2014
Warm Greetings from the Gateway Hotel IT Expressway Chennai!

Thank you so very much for your feedback regarding your stay at the Gateway Hotel. We are absolutely delighted that you had a great experience and look forward to welcoming you back again, during your next visit.

Warm Regards

Ranjit Shankar
General Manager
The Gateway Hotel IT Expressway Chennai
ranjit.shankar@tajhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about The Gateway Hotel IT Expressway Chennai

Property: The Gateway Hotel IT Expressway Chennai
Address: 309 Chennai (Madras) Old Mahabalipuram Road | Sholinganallur, Chennai (Madras) 600119, India
Phone Number:
Region: India > Tamil Nadu > Chennai District > Chennai (Madras)
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #10 of 393 Hotels in Chennai (Madras)
Price Range (Based on Average Rates): £
Hotel Class:4.5 star — The Gateway Hotel IT Expressway Chennai 4.5*
Number of rooms: 200
Official Description (provided by the hotel):
Supreme comfort and technological convenience highlight our various room categories. We have 200 elegantly appointed rooms including 4 luxurious suites. The rooms are well equipped to cater to the needs of business and leisure travellers alike. Every room is designed for comfort and convenience and comes with a King-size bed or twin beds. These modern rooms are suitably equipped with a 40” LED TV, a DVD player on request and a bathroom with a walk-in glass shower cubicle. ... more   less 
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