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“Good business hotel in Chennai”

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Courtyard by Marriott Chennai
Ranked #21 of 395 Hotels in Chennai (Madras)
Certificate of Excellence
Bengaluru, India
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Good business hotel in Chennai”
Reviewed 4 September 2013

It is hard to find a business hotel in some of the Indian cities not overrun by locals or tourists. This is one of them. It is not only affordable but also very close to the central business district and the US Consulate.

Stayed here three times and I have been treated very well all the times. It may have been because I am a Platinum Marriott rewards member but nevertheless the staff went above their duty to please the guests.

Food is excellent at the buffet restaurant but the other Italian restaurant / lounge is not good. It is slow service when there are just a handful of people and the music is loudddd for a place that serves dinner.

  • Stayed August 2013, travelled on business
    • Value
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Helpful?
1 Thank mnrvokk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PRTeam1, General Manager at Courtyard by Marriott Chennai, responded to this review, 7 September 2013
Dear mnrvokk,
Thank you for your feedback and the appreciation on the property and service. We will make sure the entire team knows of your appreciation of their efforts - it means a great deal to us. We would like to apologise on the experience of the Rhaposdy and even though we get rave comments about the place - we have have obviously not been able to give you what you desired. Be rest assured that this will be suitably addressed to the concerned and measures taken to ensure that this is not repeated. Do let us know if there is anything we can do to take away that experience and we look forward to welcoming you back so that you may truly experience the great customer service that the Marriott is known world over for. Thank you again for your comments and feedback.
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1,166 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (225)
Date | Rating
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English first
Herndon, Virginia
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 September 2013

Stayed there last Apr and it's a great location and easy access to airport. Customer service is world class. If you are a marriot visa card holder you get to stay here for 5 nights free. The shopping malls and satyam theaters are also near by. Due to the metro construction this place is now in bit of mess but that does not affect the interior of this hotel.

  • Stayed April 2013, travelled solo
    • Value
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Helpful?
1 Thank kobraman73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PRTeam1, General Manager at Courtyard by Marriott Chennai, responded to this review, 7 September 2013
Dear Govindrajam,
Thank you for your feedback and the appreciation - it means a great deal to us. Please accept our apologies on the inconvenience that the Metro construction may have caused, as you have rightly mentioned that this is a problem not in our control. However irrespective of the situation outside, we will ensure that you always have a home away from home once you step into the gates of the Courtyard by Marriott Chennai.
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Staten Island, New York
Level Contributor
79 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
Reviewed 29 August 2013

Stayed here in August for 6 nights in room 804. Firstly want to say that this is a lovely Hotel in keeping with the Marriott standards for Internnational properties. This property very nicely located not too far from the American Embassy and good shopping like Spencer Plaza and Express Mall. The staff at the are very warm and welcoming, one name that comes to mind is Deepika, she seemed to always be there and had a consistent smile on her face. The rooms are very nice and very very well made as there was no sound coming from other rooms. The rooms are well equiped and the wifi is very strong. The breakfast buffet was excellent with a good amount of Indian and intercon choices and the staff was always willing to go out of there way to assist, esp liked the chai wala (tea maker) at the buffet. All in all a great property with a great staff and left with very nice memories.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank SFA1997
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PRTeam1, General Manager at Courtyard by Marriott Chennai, responded to this review, 17 September 2013
Dear SFZ1997,

Thank you for taking time to review our hotel on trip advisor and share lovely comments about us. . It is feedback such as yours that brings a smile on all our faces and motivates our entire team at the Courtyard by Marriott, Chennai to strive towards excellence. I will definitely pass a copy of your comments to our team members. They will be pleased to know that their efforts were so well appreciated.

Thank you for having stayed with us and we look forward to the opportunity of welcoming you back at the Courtyard by Marriott, Chennai.

Please do keep in touch and do let us know if we can be of any assistance to you at any time.

Warm Regards,
Ankush Sharma
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bengaluru, India
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 28 August 2013

Courtyard at Chennai is such a nice thing to happen to Chennai! It is in the heart of the business district, yet, once inside, the ambience and decor , the attention to detail by the staff ensures that you forget about the hustle n bustle of the busy city. The rooms are spacious and super clean! Very comfortable beds and the bath is very well equipped. Breakfast was very well laid out catering to the taste of local as well as international palate. The Associates at the Front desk, Housekeeping, Doormen, F&B service were all very warm friendly and Hospitable. CY Chennai is the place I would prefer to stay on my next trip to Chennai.

Room Tip: Corner Suites are large, spacious with good day light.
See more room tips
  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank Bhaskar G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PRTeam1, General Manager at Courtyard by Marriott Chennai, responded to this review, 29 August 2013
Dear Bhaskar G,

Thank you for taking time to review our hotel on Trip Advisor. We are so glad that we were able to provide you with a pleasant experience, while away from home. It is feedback such as yours that brings a smile on all our faces and motivates our entire team at the Courtyard by Marriott, Chennai to strive towards excellence. I will definitely pass a copy of your comments to our team members. They will be pleased to know that their efforts were so well appreciated.

Thank you for having stayed with us and we look forward to the opportunity of welcoming you back at the Courtyard by Marriott, Chennai.

Please do keep in touch and do let us know if we can be of any assistance to you at any time.

Warm Regards,
Ankush Sharma
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
The Villages, Florida
Level Contributor
100 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 27 August 2013

The Courtyard Marriott offers excellent services. The staff is courteous, helpful and friendly. The Paprika restaurant offers a large selection of Indian foods as well as a large western selection. The Rhapsody restaurant has a great selections of Italian foods as well as some of the best pizzas in Chennai. Also the Courtyard offers live entertainment which is hard to find in Chennai. The group performs a variety of songs from all eras. They also have a DJ who provides an excellent selection of music when the group is not singing. Also I am impressed with how clean everything is within the hotel.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Cleanliness
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Helpful?
1 Thank jmeddick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PRTeam1, General Manager at Courtyard by Marriott Chennai, responded to this review, 28 August 2013
Dear jmeddick,

Thank you taking time to review our hotel on Trip Advisor. We are pleased to know that you had a comfortable stay and that our services offered were to your satisfaction. Thank you so much for this wonderful feedback. I will ensure that your words reach the team and they know of your appreciation towards their efforts.

We look forward to the opportunity of welcoming you back at the Courtyard by Marriott, Chennai.

Please do keep in touch and do let me know if we can be of any assistance to you at any time.

Warm Regards,
Ankush Sharma
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Colombo, Sri Lanka
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 21 August 2013

To the Marriott staff and management, I wish to thank the team, especially executive chef Sridhar for a wonderful personal attention given to my three year old son and for looking after my family during my four day stay. The team is very efficient and as humans we all make mistakes and they immediately put right any short falls and attended to our need. I had a surprise cake in the room welcoming me for the 5th time and a special note from the Gm. Thank you team and I look fwd to many more happy stays at your hotel. One of the best personalized services I have experienced having stayed in over 40 countries (50 Marriott hotels). Keep it up. Call me anytime if you want a reference. All the best. Dr. Arulnathan

  • Stayed August 2013, travelled with family
    • Value
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Helpful?
1 Thank ArulnathanS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PRTeam1, General Manager at Courtyard by Marriott Chennai, responded to this review, 23 August 2013
Dear ArulnathanS,

Thank you for taking time to review our hotel on Trip Advisor. we really appreciate the feedback.

We are so glad that we were able to provide you with a pleasant experience, while away from home. It is feedback such as yours,that brings a smile on all our faces and motivates the entire team at the Courtyard by Marriott, Chennai to strive towards excellence. We look forward to the opportunity of welcoming you back at the Courtyard by Marriott, Chennai.

Please do keep in touch and do let me know if we can be of any assistance to you at any time.

Warm Regards,
Ankush Sharma
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Plano, Texas
Level Contributor
3 reviews
Reviewed 18 August 2013

we checked in last night at hotel, and had ordered some basic things like water bottle, slippers, dental kit at the time of check in, waited all eve , called up 3 times, no one delivered, finally fourth call in morning again and after that its was delivered in room.
In room service is really hopeless, dont know about others, but this has been our experience till now.

  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mimioochie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
PRTeam1, General Manager at Courtyard by Marriott Chennai, responded to this review, 20 August 2013
Dear GuruOM,

Thank you for taking time out to review our hotel on Trip Advisor. We appreciate your feedback. We would first like to apologize for the experience you had while staying with us. it is truly unacceptable. We pride ourselves on our service and assure you that this is a one off incident and will be addressed immediately.
Please do get in touch and let us know how we could be of assistance and assure you of our best for all your future visits.
We look forward to hearing from you and welcoming you back at the hotel.

Warm Regards,
Ankush Sharma
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Courtyard by Marriott Chennai

Property: Courtyard by Marriott Chennai
Address: 564 Anna Salai | Teynampet, Chennai (Madras) 600018, India (Formerly Courtyard Chennai, India)
Region: India > Tamil Nadu > Chennai District > Chennai (Madras)
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#14 Spa Hotel in Chennai (Madras)
#16 Romantic Hotel in Chennai (Madras)
#19 Luxury Hotel in Chennai (Madras)
#26 Family Hotel in Chennai (Madras)
#34 Business Hotel in Chennai (Madras)
Price Range (Based on Average Rates): £
Hotel Class:4 star — Courtyard by Marriott Chennai 4*
Number of rooms: 236
Official Description (provided by the hotel):
Settle into your home away from home at Courtyard by Marriott Chennai, a 4-star hotel in Chennai that offers a range of thoughtful amenities. We welcome you to stay with us, in the heart of the city's central business district. Our hotel is perfect for business travelers as well as for relaxing getaways. Courtyard by Marriott Chennai's stylish and modern rooms, suites, and apartments include flat-screen TVs, high-speed Internet access, and plush bedding, as well as marble bathrooms with bathtub/shower combinations. Additional hotel perks include a 24-hour fitness center and delicious on-site dining at our fantastic eateries. If you're planning an event in Chennai, you'll be delighted with our flexible meeting venues and state-of-the-art facilities and services, as well as our expert catering. And our unbeatable location, just 20 minutes from Chennai Airport and near the US Consulate as well as the city's IT and manufacturing hubs, makes getting where you need to go easy and stress-free. Courtyard by Marriott Chennai is a top choice among hotels in Chennai, India. ... more   less 
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Also Known As:
Courtyard By Marriott Chennai Hotel Chennai (Madras)
Courtyard Marriott Chennai
Marriott Chennai

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