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“Good hotel for short stay”

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Regenta Central Deccan
Ranked #78 of 397 Hotels in Chennai (Madras)
Indianapolis, Indiana
Level 4 Contributor
27 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“Good hotel for short stay”
Reviewed 27 May 2014

I visited the hotel in May'14 for 2 nights stay. The location is good , near to poular beaches and consulates. Food is okay, not good. They add turmeric in Pasta!!! cannot imagine even and when asked to replace , they said this is the way they prepare Pasta!! I servants come for room service every 5 hrs and disturb. Servants knock the door for room service even if I had not ordered anything. Please be cautious and keep your goods in safe place.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank harshparikh101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
deccanchennai, Front Office Manager at Regenta Central Deccan, responded to this review, 28 May 2014
Dear Reviewer,

Greetings from Hotel Deccan Plaza!!!

It was both our privilege and pleasure to have you staying with us during your recent visit to Chennai.

Firstly we accept our sincere apologies for being unable to meet up to your expectations during your stay with us. We deeply regret for the inconvenience caused to you in our services pointed like needs improvement of our (complaints). At the same time I am grateful to you for having pointed out the lapse in our services.

Based on the nature of your feedback, we shall rectify the problems soon and we are confident of delivering the service standard that you are accustomed to. Such feedback from discerning guests like you gives us valuable insight in improving our services and facilities.

We at Hotel Deccan Plaza sincerely look forward to your stay with us. We do hope this highly irregular experience will not deprive us at your continuous patronage.

With Warm Regards,

John Irudhaya Raj. M
Front Office Manager
Email: fom@deccanhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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244 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (54)
Date | Rating
  • English first
  • French first
  • German first
  • Japanese first
  • Any
English first
Vadodara, India
Level 5 Contributor
58 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed 27 May 2014

Stayed in this hotel for 3 days. Checkin experience was good. Rooms are also quite good and clean and have all necessary amenities, however did not find pillows that comforting.
Food prices are quite reasonable however the taste is not that good.
Services of the staff is pretty good and they are very polite.

  • Stayed May 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank FMK95
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
deccanchennai, Front Office Manager at Regenta Central Deccan, responded to this review, 28 May 2014
Dear Reviewer,

We thank you for checking-in with us and sharing your experience.

We are glad to note that you enjoyed your stay with us and found our services at par with your expectations. We endeavour to offer opulent comfort and utmost luxury to our guests to make their stay distinct. It is a delight for us to know that you thoroughly enjoyed dining and recreational facilities offered by The Deccan Plaza, Chennai.

Your review is a testimony of the discreet services and good facilities on offer at The Deccan Plaza; we thank you once again for the review and await your next visit to Chennai.

We look forward to welcoming you to the Deccan Plaza, Chennai.

Stay well,

John Irudhaya Raj.M
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
Reviewed 16 May 2014 via mobile

We have stayed in this hotel almost for ten days with my family and observed that the staff is very professional and are courteous excellent guest delight by front desk Murliy. This hotel is very flexible in extending their services in case of any special requests. As the food is too good to relish with reasonable rates the restaurants are a little busy. Free wi-fi in the hotel and the location is an added advantage of the hotel. I shall strongly recommend this hotel to stay, overall mine was “home away home” experience. special thanks to GM really very helpful and friendly to all guest ............

Stayed May 2014, travelled as a couple
Helpful?
Thank bindiya s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
deccanchennai, Front Office Manager at Regenta Central Deccan, responded to this review, 20 May 2014
Dear Reviewer,

We thank you for checking-in with us and sharing your experience.

We are glad to note that you enjoyed your stay with us and found our services at par with your expectations. We endeavour to offer opulent comfort and utmost luxury to our guests to make their stay distinct. It is a delight for us to know that you thoroughly enjoyed dining and recreational facilities offered by The Deccan Plaza, Chennai.

Your review is a testimony of the discreet services and good facilities on offer at The Deccan Plaza; we thank you once again for the review and await your next visit to Chennai.

We look forward to welcoming you to the Deccan Plaza, Chennai.

Stay well,

John Irudhaya Raj.M
Front Office Manager
fom@deccanhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hyderabad, India
Level 3 Contributor
16 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 14 May 2014

Stayed in the hotel on business tour for two nights. Appearance of the hotel was impressive, rooms were good with the furniture giving a look of a royal era. Buffet spread was good for the breakfast and staff there was very helpful. But the part that did not make me feel good was the unwillingness of staff at reception to help out on anything stating with a single reason "You have made an online booking". Second thing that I couldn't help noticing was musty smell coming from the closet and furniture. Overall I cannot rate this hotel above average as per my experience.

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank sunil_93
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
deccanchennai, Front Office Manager at Regenta Central Deccan, responded to this review, 28 May 2014
Dear Reviewer,

Greetings from Hotel Deccan Plaza!!!

It was both our privilege and pleasure to have you staying with us during your recent visit to Chennai.

Firstly we accept our sincere apologies for being unable to meet up to your expectations during your stay with us. We deeply regret for the inconvenience caused to you in our services pointed like needs improvement of our (complaints). At the same time I am grateful to you for having pointed out the lapse in our services.

Based on the nature of your feedback, we shall rectify the problems soon and we are confident of delivering the service standard that you are accustomed to. Such feedback from discerning guests like you gives us valuable insight in improving our services and facilities.

We at Hotel Deccan Plaza sincerely look forward to your stay with us. We do hope this highly irregular experience will not deprive us at your continuous patronage.

With Warm Regards,

John Irudhaya Raj. M
Front Office Manager
Email: fom@deccanhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Vizag
1 review
Reviewed 3 May 2014

I stayed in this hotel from 25th April till 30th April. I was very impressed by the services provided.All the Staffs were very attentive and with a smile.
The rooms were nice and well maintained.The housekeeping staff in particular were very polite and took very good care of my room.
Special thanks to Mr. Gowrishankar,general manager of the hotel.He was very helpful.
I liked this hotel a lot and will recommend this to all my friends.

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Pankaj624
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
deccanchennai, Front Office Manager at Regenta Central Deccan, responded to this review, 12 May 2014
Dear Reviewer,

We thank you for checking-in with us and sharing your experience.

We are glad to note that you enjoyed your stay with us and found our services at par with your expectations. We endeavour to offer opulent comfort and utmost luxury to our guests to make their stay distinct. It is a delight for us to know that you thoroughly enjoyed dining and recreational facilities offered by The Deccan Plaza, Chennai.

Your review is a testimony of the discreet services and good facilities on offer at The Deccan Plaza; we thank you once again for the review and await your next visit to Chennai.

We look forward to welcoming you to the Deccan Plaza, Chennai.

Stay well,

John Irudhaya Raj.M
Front Office Manager
fom@deccanhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Waikanae, New Zealand
Level 4 Contributor
20 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 27 April 2014

I stayed at the Deccan Plaza Hotel for two nights on 10th and 11th September 2013. It was my third visit to Chennai, the previous two visits staying in backpacker and lower mid-range accommodation. The Deccan Plaza Hotel is a good mid-range hotel with cheerful and professional employees. It was very clean and the room was meticulously serviced each day. The hotel was central to most places in Chennai I wanted to visit. There was a remarkable example of scrupulous honesty by at least one staff member. Arriving in Pondicherry (Puducherry) I realised that I had staggeringly left my laptop in the hotel room. After telephoning the Deccan Plaza Hotel I ascertained that the laptop had been handed into the hotel reception. The following day I briefly returned to Chennai to retrieve the laptop. I was most grateful to the hotel that I did not lose it.

  • Stayed September 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Transcontinental
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
deccanchennai, Front Office Manager at Regenta Central Deccan, responded to this review, 29 April 2014
Dear Reviewer,

We thank you for checking-in with us and sharing your experience.

We are glad to note that you enjoyed your stay with us and found our services at par with your expectations. We endeavour to offer opulent comfort and utmost luxury to our guests to make their stay distinct. It is a delight for us to know that you thoroughly enjoyed dining and recreational facilities offered by The Deccan Plaza, Chennai.

Your review is a testimony of the discreet services and good facilities on offer at The Deccan Plaza; we thank you once again for the review and await your next visit to Chennai.

We look forward to welcoming you to the Deccan Plaza, Chennai.

Stay well,

John Irudhaya Raj.M
Front Office Manager
fom@deccanhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bhopal, India
1 review
Reviewed 15 April 2014

We had an appointement at Shankar Netrayalaya so we came to Chennai also made plams to explore Tamilnadu. So we stayed at Deccan plaza. The hotel has an excellent location. Rooms and furnitures are fantastic, cosy, comfortable. The food quality is awesome specially being Jain we got pure Vegeterian food here. Me my family specially kids enjoyed the food. Staff here is very very cooperative, helpfull. We took help for booking our whole trip from the staff which was very helpfull and reasonable and safe. Overall everything was upto the mark.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dipesh76
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
deccanchennai, Front Office Manager at Regenta Central Deccan, responded to this review, 22 April 2014
Dear Reviewer,

We thank you for checking-in with us and sharing your experience.

We are glad to note that you enjoyed your stay with us and found our services at par with your expectations. We endeavour to offer opulent comfort and utmost luxury to our guests to make their stay distinct. It is a delight for us to know that you thoroughly enjoyed dining and recreational facilities offered by The Deccan Plaza, Chennai.

Your review is a testimony of the discreet services and good facilities on offer at The Deccan Plaza; we thank you once again for the review and await your next visit to Chennai.

We look forward to welcoming you to the Deccan Plaza, Chennai.

Stay well,

John Irudhaya Raj.M
Front Office Manager
fom@deccanhotels.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Regenta Central Deccan

Property: Regenta Central Deccan
Address: 36 Royapettah High Road, Chennai (Madras) 600014, India (Formerly Deccan Plaza Hotels)
Region: India > Tamil Nadu > Chennai District > Chennai (Madras)
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #78 of 397 Hotels in Chennai (Madras)
Price Range (Based on Average Rates): £
Hotel Class:3 star — Regenta Central Deccan 3*
Number of rooms: 93
Official Description (provided by the hotel):
Regenta Central Deccan is a unique, excellently appointed hotel situated in perhaps the most central part of the sprawling city of Chennai. The hotel is very close to US Consulate,The hotel offers an excellent vantage point for holiday, business or professional stay. With 93 well-appointed rooms' spreads on 9 floors, courteous staff with well-known southern hospitality and one restaurant with delicious, fresh food, Deccan will make your stay as comfortable and memorable one. Banquet and convention Banquet and convention halls are Ajanta, Ellora, Royal, Majestic and Designate Board Room magnificently designed banquet halls and a board room with seating capacities ranging from 15 to 1000 pax. Acoustically excellent designs, with lavishly appointed interiors, Deccan has held several noteworthy events in these halls. ... more   less 
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Also Known As:
Days Inn Deccan Plaza Hotel Chennai (Madras)
Chennai Days Inn
Deccan Plaza Days Inn

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