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“Harrisons, Chennai”
Review of Harrisons Hotel

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Harrisons Hotel
Ranked #111 of 398 Hotels in Chennai (Madras)
Dublin, Ireland
Level 4 Contributor
21 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Harrisons, Chennai”
Reviewed 3 January 2014

Located pretty much in the middle of the hustle and bustle of Chennai, I was pleasantly surprised by the quality of this hotel for the price.

Whilst it lacks some of the facilities of larger more upscale hotels, the rooms and general hotel areas were clean and most things worked well.

  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank r1090836
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ASEHotel, Director of Sales at Harrisons Hotel, responded to this review, 3 February 2014
Dear Sir,

Greetings from Harrisons Hotels, Chennai.
While we thankyou for your feedback, we shall certainly look at adding more facilities

Harrisons lobby cafe now serves Newzealand Naturals Icecreams,Chocolate shakes,Choctails,Fondues,Frappe,Sundaes,Pastries and desserts,Hot Chocolate, iced tea and more.

We look forward to the pleasure of serving you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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68 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (15)
Date | Rating
  • English first
  • Any
English first
mum
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 9 November 2013

stayed 5-6 times at this place for a single night.
forcing us to pick a month of travel if we have gone multiple times is a bit silly when writing this but anyway.

if you like sleeping late do keep in mind that the honking of traffic starts after 7am daily - at least you won't need a wake up call!
the windows are single pane and clearly not sound proof.
the daily breakfast is typical veg tamil style with some fruits / eggs on order.
the nightly rate was about rs. 3.5 k and they have a liberal checkout policy - not a hard deadline at noon like other hotels specially if you checkin late also.

depending of room availability you can request the manager to checkout upto 23 hours after checkin for single night stays.
since i often reach after 11pm that was a big bonus [which i have never used fully]
they do need an hour to clean up the room which most tamil hotels would.

despite the negative reviews i've seen here its important to set your expectations;
you are getting exactly what you are paying for.
i was impressed there was central a/c at these rates in a metro to be honest.
[i was expecting split ac in the rooms]

the bathrooms are small but have central hot water which is nice.
the white shower curtains are usually stained and the towels don't look totally white but they are probably clean...

they have 24 hr room service but could mess up an order.
its happened to me 1 in 5 times or 20% approx.
one time they even insisted they had no brown / wheat bread!

but again, at these low rates you kind of have to accept small defects in the service.
not suitable for couples or romantic getaways obviously!
great if your office / meeting is nearby...

  • Stayed August 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank hvnk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ASEHotel, Director of Sales at Harrisons Hotel, responded to this review, 3 February 2014
Dear Sir

Greetings from Harrisons Hotels, Chennai.

While we thankyou for your positive feedback on the 5 star experience you had in our hotel, we assure you are always trying to upgrade our service of excellence

Harrirsons lobby cafe now serves Newzealand Naturals Icecreams,Chocolate shakes,Choctails,Fondues,Frappe,Sundaes,Pastries and desserts,Hot Chocolate, iced tea and more.
We look forward to the pleasure of serving you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mumbai (Bombay), India
Level 5 Contributor
47 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 23 October 2013

Harrisons is located right at the center of the city and the places like Marina Beach are quite near from here. Although the rooms are good the restaurants are not up to the mark. They have 3 different restaurants namely Dyansty, Eden and Meenam each specializing in Chinese, Continental and Indian Sea Food respectively. The staff is pretty courteous and would go overboard if you try to speak to them in Tamil (If you are a non Tamilian)

Room Tip: Try it out if you are ready to shell out in the range of 4 to 5 K per night....
See more room tips
  • Stayed November 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sujay L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ASEHotel, Director of Sales at Harrisons Hotel, responded to this review, 3 February 2014
Dear Sir,

Greetings from Harrisons Hotels, Chennai.

We thankyou for your positive feedback and happy to note that you had a satisfying stay experience.

Harrirsons lobby cafe now serves Newzealand Naturals Icecreams,Chocolate shakes,Choctails,Fondues,Frappe,Sundaes,Pastries and desserts,Hot Chocolate, iced tea and more.
We now look forward to the pleasure of serving you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bengaluru, India
Level 4 Contributor
33 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 25 March 2013

I stayed in this hotel with my family as a Corporate guest. I think i used a wrong word "corporate" as they don't understand this word neither the meaning of hospitality. The service was so pathetic that after ordering the food at 9:15 PM i get half of what i ordered at 11:35 PM that too after my repeated calls and every time i got the same answer the food is on its way and will be there in two minutes. Horrible room service.
I asked for a taxi from hotel ad was informed its waiting for me, when i finally arrived in the lobby the reception people informed that they have give it for some urgent airport drop. I should take a rickshaw and go to the destination which i don't know and in last minute when my appointment was just after 20 mins.

Overall very bad experience and should not recommend this hotel to any of my friends and colleague.

  • Stayed March 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank ReprendraChauhan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ASEHotel, Director of Sales at Harrisons Hotel, responded to this review, 3 February 2014
Dear Sir

Greetings from Harrisons Hotels.

While we thank you for the feedback, we have noted your comments and have taken steps on the room service particularly.
We assure you that you will see a positive change now.

Harrirsons lobby cafe now serves Newzealand Naturals Icecreams,Chocolate shakes,Choctails,Fondues,Frappe,Sundaes,Pastries and desserts,Hot Chocolate, iced tea and more.

We now look forward to the pleasure of serving you again with the tradition of hospitality Harrisons is known for over many decades.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Chennai (Madras) hotels

madras
Level 3 Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 23 January 2013

I stayed at the Harissons for 4 days. The service provided by the hotel staff is much better than any 5 star hotels. The rooms are tidy and well kept. The people are so warm and ensure your stay in their hotel is very comfortable. The best thing about the hotel is the location. Centre of chennai and close to any part in Chennai. The food is outstanding, they have Meenam which serves indian food, dynasty which is a must try Chinese restaurant and Eden the veggies fav joint in chennai. My favorite is the Mint fish at Meenam and the Desert called "The last time I'm going to measure my waist" try it out you'll love it. To top it up there is Shoppers Stop down the road if you want some quick shopping or get some gifts for your family. Pizza Hut, coffee day and many restaurants are at walking distance.
Money well spent and worth every penny. I would highly recommend this hotel.

  • Stayed January 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Sam0305
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ASEHotel, Director of Sales at Harrisons Hotel, responded to this review, 3 February 2014
Dear Sir,

Greetings from Harrisons Hotels, Chennai.

we thankyou for your feedback and happy to note that you enjoyed Value for money experience through service excellence.

Harisons lobby cafe now serves Newzealand Naturals Icecreams,Chocolate shakes,Choctails,Fondues,Frappe,Sundaes,Pastries and desserts,Hot Chocolate, iced tea and more.
We look forward to the pleasure of serving you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mumbai (Bombay), India
Level 3 Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 19 January 2013

Nice, clean and big rooms. The bathroom was also nice and clean. They can definitely do with newer towels as they now look old and used
Comfortable bed, though AC thermostat seemed to have a problem, was too cold
A good budget hotel in Chennai. Very friendly and efficient staff. Professionally managed hotel. The hotel has got a good number of restaurants which provide good options, the same are also available for room service

  • Stayed November 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank aloksaigal1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ASEHotel, Director of Sales at Harrisons Hotel, responded to this review, 3 February 2014
Dear Sir

Greetings from Harrisons Hotels, Chennai.

We thankyou for your positive comments particualrly on our restaurants and room service.
Harrisons will keep striving to improve our service excellence based on our esteemed Guests observations.

Harrirsons lobby cafe now serves Newzealand Naturals Icecreams,Chocolate shakes,Choctails,Fondues,Frappe,Sundaes,Pastries and desserts,Hot Chocolate, iced tea and more.

We now look forward to the pleasure of serving you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Trichy
Level 5 Contributor
59 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 3 January 2013

I have been to this hotel around 5 times since 2008 . mostly for short stays around 1 or 2 days sometimes with family. it is a good hotel according to the following criteria - clean & dry bathroom , comfortable & clean beds , efficient room service . good food , fast checkin & checkout .

Room Tip: all rooms are good as the rooms are starting from 3 rd floor . no noise of city
See more room tips
  • Stayed December 2012, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rasweth K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ASEHotel, Director of Sales at Harrisons Hotel, responded to this review, 3 February 2014
Dear Sir

Greetings from Harrisons Hotels, chennai.

We thankyou for your positive feedback and happy to note you had a wonderful stay with your family.

Harrisons will continue to strive to provide value based excellence as a continuous improvement program.

Harrirsons lobby cafe now serves Newzealand Naturals Icecreams,Chocolate shakes,Choctails,Fondues,Frappe,Sundaes,Pastries and desserts,Hot Chocolate, iced tea and more.

We now look forward to the pleasure of serving you once again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Harrisons Hotel

Property: Harrisons Hotel
Address: 315 Harrisons Valluvar Kottam High Road | Nungambakkam, Chennai (Madras) 600034, India
Region: India > Tamil Nadu > Chennai District > Chennai (Madras) > Nungambakkam
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Restaurant Room Service
Hotel Style:
Ranked #111 of 398 Hotels in Chennai (Madras)
Price Range (Based on Average Rates): £
Hotel Class:3 star — Harrisons Hotel 3*
Number of rooms: 40
Official Description (provided by the hotel):
Bridging the gap between old and new! Chennai’s famous Harrisons Hotel has undergone renovations and reemerged as the new Harrisons, Century old traditions with the new look and feel of a luxury.Renowned for its legendary service, the historic Harrisons boasts luxurious guest rooms, 3 specialty restaurants, a lounge bar and a trendy theme bar. From the moment you walk into a guestroom at the Harrisons Hotel you experience a sense of comfort and relaxation that is unparalleled by any other Chennai hotel. From the crisp furnishings to the spacious surroundings, this upscale boutique hotel offers you everything you expect and more. Enjoy the simple elegance of The Harrisons Hotel in Chennai, India. ... more   less 
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