My wife and I were looking forward to staying at this hotel, having had excellent experiences at two other Starwood hotels: Maratha in Mumbai and Gardenia in Bangalore. However, this hotel proved to be a disappointment on more than one count. The lobby and the hallways were dark. The room had old fittings: the phone in the bathroom fell off the wall when answering a call. The hot water kettle did not work. The "health club" was segregated into two separate rooms for gents and ladies. There were no mats. The staff appeared to be unmotivated and just "getting by!"
We were told when checking in that being Starwood Platinum, we will have free beverages and free massage in the spa. However, when checking out, they charged us for everything at 5-star hotel rates.
For Rs. 14,000 per night, this was an exceedingly sub-par experience!
- Official Description (provided by the hotel):
- GLM Meridian Chennai a premium budget class hotel is centrally located with many corporates, foreign embassies & famous shopping areas closeby. The hotel is 25 minutes from the airport and is also easily accessible from train and bus station as well. ... more less
- Reservation Options:
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- Also Known As:
- Glm Meridian Hotel Chennai (Madras)