We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

“Shabby, poor and untidy” 2 of 5 bubbles
Review of Hotel Zen Garden

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
Hotel Zen Garden
Ranked #199 of 361 Chennai (Madras) B&B and Inns
Pune
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Shabby, poor and untidy”
2 of 5 bubbles Reviewed 30 May 2013

As the name pronounced Zen garden & photos available in site, i had a grt expectation and went there. At last i found only shabby and dirty floors, towels kept for guests were like worn out 1940s. the blanked over the bed was in brown (the actual colour seems to be white). Hope the hotel was constructed in early periods.
Very ugly and disgusting,Please dont ever go to this hotel. Costing 2500 per person but CMBT s far better than this hotel.

  • Stayed May 2013, travelled on business
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank j_Kiran_Kumar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sichot, Manager at Hotel Zen Garden, responded to this review, 3 August 2013
Greetings from all at Hotel Zen Garden, Guindy , Chennai!!

A break from the Cares of Life!!

We thank you for choosing Hotel Zen Garden as your holiday destination.

It was indeed our pleasure having you stay with us.

We appreciate your encouraging comments on Trip Advisor.

We always aim for improvement and being a highly customer-oriented company, all comments and suggestions by our guests are always treated as very important.

We look forward to you choosing The Country Club Holidays – amidst a natural environment that brings the best out of you - as your holiday destination once again. Assuring you of our best attention and service at all times.

Thanking you,

Yours friendly,
Balamurugan- Asst Manager Tamil Nadu - Sales & Marketing
Country Club India Ltd
T +919840524074
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

65 reviews from our community

Traveller rating
    1
    10
    25
    12
    17
See reviews for
23
6
8
19
Rating summary
  • Location
    3 of 5 bubbles
  • Sleep Quality
    2.5 of 5 bubbles
  • Rooms
    3 of 5 bubbles
  • Service
    3 of 5 bubbles
  • Value
    2.5 of 5 bubbles
  • Cleanliness
    2.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (15)
Date | Rating
  • Chinese (Simplified) first
  • English first
  • Italian first
  • Any
English first
Chennai (Madras), India
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
1 of 5 bubbles Reviewed 2 April 2013

We had a few problems with their service and they were rude to us, so we had quarrels earlier last time we made a payment in two cards but the said they will not accept and earlier also the same problem happened and we made a complaint in the reception there was language problem also since we dont know hindi there are no one to understand also, yesterday while we going to the same place the reception guy named Mr. Deepan told us that we are creating problem and asked us to not to make any problem. And when we went to the roof top they said they won't supply to us since we are creating problem according them. And we made a complaint in the reception and Mr. Deepan refused to take the complaint instead he asked us not to go to the roof top and asked us to sit in the lounge bar and we were forced to leave the place. Please take necessary action against the way they all behaved.

  • Stayed April 2013, travelled with friends
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Service
Helpful?
1 Thank sudarshan m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sichot, Manager at Hotel Zen Garden, responded to this review, 27 May 2013
Greetings from all at Hotel Zen Garden, Guindy , Chennai!!

A break from the Cares of Life!!

We thank you for choosing Hotel Zen Garden as your holiday destination.

It was indeed our pleasure having you stay with us.

We appreciate your encouraging comments on Trip Advisor.

We always aim for improvement and being a highly customer-oriented company, all comments and suggestions by our guests are always treated as very important.

We look forward to you choosing The Country Club Holidays – amidst a natural environment that brings the best out of you - as your holiday destination once again. Assuring you of our best attention and service at all times.

Thanking you,

Yours friendly,

Hotel Zen Garden & Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Chennai (Madras) hotels

Calcutta, West Bengal, India
1 review
3 of 5 bubbles Reviewed 15 March 2013

It was my first stay at Zen Garden, Chennai on a family tour. The place appears a bit shabby, common spaces like alleyways, corridors have not been cleaned for a long time, upholstery look stained, reception area dilapidated.
On the positive side, found the staff very cordial, room service quite prompt, food delicious, location convenient.
A fresh coat of paint on the interior and little more attention to cleanliness will make it more attractive.

  • Stayed March 2013, travelled with family
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank 823Paul
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Coimbatore, India
1 review
1 of 5 bubbles Reviewed 22 February 2013

i had stayed there on 21 st and 22nd feb, rooms and the bath rooms are totaly untidy ,this u would be knowing seeing the previous review by other travellers also one thing i need to update is the BED BUG...it was so horribile totally lost my sleep AND GOT BITTEN FROM TOP TO BOTTOM got a replacement at night 3 clock with total fear whether i would have the same ordeal i ended up not sleeping..management reply was that this a new to them inspite of themselves discovering the bed bugs from the sheets , sheets which are provided are not washed properly and its full of stains god knows how long it would have been there...if ur ready to compromise on ur health and hygeine factor...THEN U CAN PICK UP THIS PLACE

Room Tip: the whole hotel is garbage
See more room tips
Stayed February 2013, travelled on business
Review collected in partnership with Cleartrip

Helpful?
Thank bineshpgnair
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Delhi, India
Level Contributor
11 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 bubbles Reviewed 1 February 2013

This is a rubbish hotel. Will not advice my enemies to stay there. Cleanliness, what is that ? Service, how dare you? Mosquitoes, All Over. Cursing the moment I selected this hotel. I booked through Make my trip and it seems they care the least for such bookings. My sheer Bad Luck.

  • Stayed January 2013, travelled on business
    • 1 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank Traveller8137
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Navi Mumbai
Level Contributor
35 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 bubbles Reviewed 19 December 2012

I stayed in this hotel for one week...the 2 biggest drawback with this hotel were....no same day laundry facility available & it is located in rather isolated area ( Industrial development area). To find any mode of transport from that location is not very easy.

The rooms were very good. Well furnished with big LCD TV. However, the complimentry B/F was total dampner. Apart from usual south indian item...there was nothing to choose from. No cakes, bread, fruits, cereal etc. The B/F area was also very congested.

The hotel enterance & lobby also need some serious improvement. The hotel staff although was quite helpful!!

  • Stayed November 2012, travelled on business
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank madmax1976
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Chennai (Madras) hotels
Grand Tiara
#184 of 386 in Chennai (Madras)
3.5 of 5 bubbles 38 reviews
Lemon Tree Hotel, Chennai
#36 of 386 in Chennai (Madras)
4.0 of 5 bubbles 1,092 reviews
Guindy East
Hablis Hotel
Hablis Hotel
#24 of 386 in Chennai (Madras)
4.0 of 5 bubbles 707 reviews
Show Prices
Show Prices
Show Prices
Red Sun Serviced Apartments
#223 of 386 in Chennai (Madras)
3.5 of 5 bubbles 50 reviews
Park Hyatt Chennai
#5 of 386 in Chennai (Madras)
4.5 of 5 bubbles 887 reviews
Treebo Mount Kailash Suites
#94 of 386 in Chennai (Madras)
4.0 of 5 bubbles 43 reviews
Show Prices
Show Prices
Show Prices

Been to Hotel Zen Garden? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hotel Zen Garden

Property: Hotel Zen Garden
Address: #86 Mount Road | Block No.5, Chennai (Madras) 600032, India
Region: India > Tamil Nadu > Chennai District > Chennai (Madras)
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites
Hotel Style:
Ranked #199 of 361 B&Bs / Inns in Chennai (Madras)
Price Range (Based on Average Rates): £
Hotel Class:2 star — Hotel Zen Garden 2*
Number of rooms: 18
Official Description (provided by the hotel):
Zen Garden Hotel is centrally located Business Class Hotel with 18 Airconditioned Rooms and Suites.The Hotel is Located in the vicinity of the Airport. Our Hotel provides state of the Art Health Club, Multi Cuisine Restaurant, DJ Resto Bar, Roof Top Barbecue Punjabi Dhaba. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Travel Republic (UK) and Agoda so you can book your Hotel Zen Garden reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing