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“A Nightmare called VGP Golden Resort”

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VGP Golden Beach Resort
Ranked #218 of 400 Hotels in Chennai (Madras)
Reviewed 26 September 2009

We visited this resort for one day on Sep 24 '09. We were actually visiting Pondicherry when we thought that we must also pay a visit to Mahabalipuram before we left to Bangalore. That is when we struck upon an idea of staying in seaside resort nearby. Somebody had suggested to us this resort. So ,we had called up VGP to book for two nights of stay and the person made our booking without even taking any down payment. We were a bit uneasy about it. But later realised what a big blessing it was!
As if the hot and humid weather of Chennai wasn't enough of a spoilsport, VGP resort did its best to aggravate the feeling. Since it was so hot and humid we decided that we'll stay here only for one night and the reception didn't make a fuss about our initial 2 night booking we had made on phone, thanks to him:).
First, about the overall property. They have a vast estate but very ill-maintained. There are umpteem figurines lining the whole estate but they look like straight out of a horror movie. There were stray dogs all over the place but not aggressive(thanks to the small mercies), more on them later.
We had taken the sea-facing row-house for Rs.2000(+250tax). The room was big but again ill-maintained. It had a damp smell in it. The bed sheet hardly covered the mattress and kept coming off if we slept on it. There was no blanket in the room. There was one sofa kept there which had holes in it with an old looking cloth upholstery. There was one coffee table with an old and torn rag on top of it. Why even bother covering it, I ask? The A/C had no swing fins! Its remote was not working. The TV did not have a remote. And the channels were all fuzzy-wuzzy-the house-keeping would later explain to us that it is the same for all rooms as a great consolation. There was no drinking water kept in the room.
The house keeping was another nightmare. When we called them up to ask them for water, remote for TV, etc they couldn't speak in english. They knew only Tamil. Other times they were giggling and passing the phone around. When asked for drinking water they said that we could take the water from the garden! Even the room service was lousy. Again only Tamil speaking staff and the food was pricey and greasy.
Nightmare of nightmares, we were shook off our lounging in our room by a thundering sound outside the room followed by a dog's squeals. We thought something big must've fallen on one of those listless stray dogs outside. When I went out and enquired from the house-keeping staff hovering outside the room, we were told that they were shooting down dogs!!! And we were thinking of going out to have our dinner outside the resort. It's another story that we did go out, didn't wanting to bother with their hopeless staff. We saw men dragging a dead dog when were coming back(was I relieved that it was not a dead person or what!) and my younger son kept asking why they were doing so! :( We could hear gunshots until early morning of the next day.
We were glad when it was 8am when we started checking out and fled from the place. Thank god they didn't take money for 2 nights of stay in the first place!

  • Stayed: September 2009, travelled with family
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11  Thank Gurdev
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VGP G, Owner at VGP Golden Beach Resort, responded to this reviewResponded 4 June 2014

Dear Guest,

We are horrified and appalled at the experience you underwent during your stay at the resort. We are terribly sorry for the same but would like to bring to light that VGP Golden Beach Resort has had a management change. Things have changed drastically and for the best. We would be incredibly glad if you would visit us and discover the change for yourself. Wish you a great day ahead.

Best Wishes
VGP Golden Beach Resort

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93 - 96 of 96 reviews

Reviewed 20 June 2009

The hotel is a landmark hotel in Chennai,India. It is a 75 years old resort. Good location. Closer than any other resort which is located in East Coast Road. Don't go for anything else other than the pride to have stayed in the resort. The resort has recently renovated few rooms and try to get a room in the renovated rooms. Hope you check out the cultural resort in Chennai,TN,India. You also got a amusement park attached to the resort. Check out the biggest "Dosa" which is a dish in the world.

  • Stayed: May 2007, travelled with friends
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2  Thank blessed271187
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VGP G, Owner at VGP Golden Beach Resort, responded to this reviewResponded 4 June 2014

Dear Guest,

Thank you for visiting our resort and writing in your experience. We are truly glad that you had a wonderful time with us and appreciate our ambiance. We have had quite a lot many changes since you visited and would love to have you over with us again. Do visit us soon to discover the change and have a better experience.

Best wishes
VGP Golden Beach Resort

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Reviewed 22 December 2008

Very Good massive heritage green private resort dying with very bad maintenance.Terribly bad room service.If you want to enjoy your stay please stay away from opting the room service.Very poor room maintenance even in deluxe cottages...dusty curtains...sticky floors..musty table clothes.Poor reception and hospitality and irresponsible staffs in all grades. poor lighting all around the resorts....dare to take a walk after 7pm. The only plus ...very spacious... greeneries and a good fresh breeze all the time outside. Think thrice before you book.

  • Stayed: December 2008, travelled with family
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2  Thank palvision
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VGPResorts, Front Office Manager at VGP Golden Beach Resort, responded to this reviewResponded 2 December 2011

Dear Guest,

Stay with us once more and experience the change...!!!

Thanks & Regards,


Wilson Panneerselvam

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 15 October 2015
Google Translation

Room Tip: Sans doute les chambres avec vue mer sont moins tristes que les autres, mais j'ai quelques doute...
  • Stayed: October 2015, travelled with family
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Thank Bernard O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VGPGoldenBeach, Guest Relations Manager at VGP Golden Beach Resort, responded to this reviewResponded 20 October 2015

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about VGP Golden Beach Resort

Address: 5/159 East Coast Road | Injambakkam, Chennai (Madras) 600115, India
Region: India > Tamil Nadu > Chennai District > Chennai (Madras)
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #218 of 400 Hotels in Chennai (Madras)
Price Range: £39 - £94 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — VGP Golden Beach Resort 3.5*
Number of rooms: 44
Reservation Options:
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Also Known As:
Vgp Golden Beach Hotel Chennai (Madras)

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