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“Great View”
Review of The Retreat

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The Retreat
Ranked #26 of 97 Hotels in Darjeeling
Certificate of Excellence
Dhaka City, Bangladesh
Level Contributor
11 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Great View”
Reviewed 6 May 2014

Me and my wife stayed there for 2 nights. Great view from the balcony....spacious room, Bathrooms were clean and running hot water all the time. Management and staffs are very helpful. Restaurant have very limited menu. Need improvement. Otherwise its a great hotel to be in darjeeling.

Room Tip: Choose the Executive rooms
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  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ashak1971
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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148 reviews from our community

Traveller rating
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    14
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (59)
Date | Rating
  • English first
  • Portuguese first
  • Spanish first
  • Any
English first
Kolkata
Level Contributor
99 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
Reviewed 2 May 2014

Stayed with my family for 3 nights in this property. The hotel has a personal touch with the manager Mr D P Sarcar always ready to help you. It is situated at a 7-8 min walking distance from the mall just around a quiet bend from the Raj Bhawan. Service is good, most rooms have excellent views. Bathrooms are clean and have running hot water all the time. The restaurant "Aroma" serves good food with a limited menu. Overall, a thoroughly enjoyable experience.

Room Tip: Please try to get rooms with mountain view.
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  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KorakBasu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pune, India
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 30 April 2014

The hotel has an excellent view from especially dining room and terrace.
Hotel is away from market area. So those who love to spend leisure time will like this place.
Do not go for the Kanchenjunga view point at 4 in morning because no guarantee of Kanchenjunga view even after spending half hour travel in such a morning time.
From the terrace itself you can see it if the sky gets clear for some time.
Service is poor.

Room Tip: Do not expect buffet breakfast if less rooms are occupied.
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  • Stayed May 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank RashmiPawar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ajmer, Rajasthan, India
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 26 April 2014

we stayed in the hotel in executive room .The room was spacious and has an nice sit out area with Kanchenjunga view and a nice attached bathroom. Quality of food was great . only problem was that of water flow pressure in bathroom but later we came to know that same problem was there in other hotels in near vicinity even being more priced than ours. special thanks to mr D.P.Sarkar for helping me from my first call to him in finalizing my itinerary of Sikkim and Darjeeling tour.

Room Tip: Executive room
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  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ashoktalreja
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mumbai (Bombay), India
Level Contributor
48 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 20 April 2014

The hotel has three category of rooms. We stayed in the top end room – the ‘Executive Room’ as that was the only one available at the time of our booking.
Pros of the hotel :
1. The room was very good – it was quiet spacious , comfortable bed, nice attached bathroom and a great view. There was an attached sitting area with wonderful views of the valley. Apparently one can see Kanchenjunga from the room when the sky is clear . It was cloudy when we were there so we unfortunately couldn’t see the mountain range.
2. The manager – Mr. Sarkar is very friendly and helpful. He advised us on what all to see in Darjeeling and also arranged for taxi for the local sightseeing.
3. Staff is courteous

Cons :
1. There was not enough pressure in the waterflow in the bathroom. So we could not take a shower but had to use buckets. There wasn’t enough hot water as well. Sometimes there was only trickle of water coming from the taps and we had to wait for the hotel to fill up the water tank before we could take a bath. We heard other guests complaining about the water problem too.
2. The breakfast was available only from 8:15am. The dining room was not kept very clean. To us it looked like they were under-staffed. The breakfast buffet had limited choice - one Indian veg dish, toast, canned juice, tea/coffee and eggs to order.
3. Room service was horribly slow – it would take them 1-1.5 hours to fulfill lunch/dinner order.
4. The floor carpets in the hotel corridors were dirty and shabby looking.

Considering the kind of money the hotel charges and the facilities, we would recommend that you find another place to stay.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Nidhi_onroad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Patna, India
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 2 April 2014

We Visited Darjeeling on a romantic holiday in mid of Feb'14. The experience with hotel was astonishing. Comfortable, spacious rooms that offer vibrant view of Kanchenjunga from the window and balcony. Prefer the top floor for better experience. Wooden flooring and wooden panelling adds charm of old-world times. Hotel staff are courteous and will help out in resolving all your queries. Restaurant ambience is nice with good quality food but taste needs improvement. Other than the room, there is no other recreational activity in hotel. One can sit in the open lobby or just go upstairs to visit 'The Mall'. Overall experience was good and can be preferred for family outing.

Room Tip: Prefer Rooms on top floor only.
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  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Rohit_Ranjan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Siliguri, India
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 March 2014

The Retreat is a wonderful property situated at the best possible location with a breathtakingly panoramic view of the Kanchenjungha ranges. Be prepared with a camera that can capture the view! The food and hospitality is great too, as an added attraction.

Room Tip: Rooms facing the Kanchenjungha range
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  • Stayed December 2013, travelled with friends
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Shuvebdu_Dey
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Retreat

Property: The Retreat
Address: 15 Hermitage Road | Raj Bhaban, Darjeeling 734101, India
Region: India > West Bengal > Darjeeling District > Darjeeling
Amenities:
Business Centre with Internet Access Free Parking Restaurant Room Service Shuttle Bus service Suites
Hotel Style:
Ranked #26 of 97 Hotels in Darjeeling
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — The Retreat 2.5*
Number of rooms: 14
Official Description (provided by the hotel):
Laced by horizon-kissing green tea-estates and foggy hills, Darjeeling is the 'Queen of the Hills' in all its own splendour. For the world tourists, trekkers and globetrotters, Darjeeling is the gate to a tranquil world that is filled with enchanting and breath-taking picturesque beauty. The sunrise from atop the Tiger Hill is mysticism beyond compare. And who ever misses a walk to the Mall Road for some woollens shopping, or a ride on the famous toy-train that whistles its way through the greenery? Darjeeling will wrap you in its beauty, and your stay at The Retreat will make your trip more memorable. Here at The Retreat, you can see the Kanchenjunga peak from every room! ... more   less 
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