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“Nice hotel but very cheat staff”
Review of The Grace Inn

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The Grace Inn
Ranked #81 of 125 Darjeeling B&B and Inns
Reviewed 18 June 2013

We went to sikkim n Dargeeling tour in may 2013. During our tour we stayed at Hotel The Grace inn. On first day the staff of the hotel was very coaprative, but next day they started cheeting. They have taken more money for DHR train tour, they have changed our wheekals three times in two days. Tour package included full time wheekals but they not provided. Last day when we were going back to NJP station, on the way the drivers refused to provide A.C. n asked for extra money. When we informed hotel staff about it, they did not gave any responce. At last both drivers charged 600 rs. extra n we paid to them. We were 12 members including 04 kids. During all our tour in Gangtok n Pelling drivers never refused to on A.C. of wheecals. So that was very bad experience for us.

  • Stayed: May 2013, travelled with family
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3  Thank AnkurPandey_1975
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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27 - 33 of 41 reviews

Reviewed 14 June 2013

This small & cozy hotel run by a very young energetic chap Ritesh .Hotel amenities is very good.Particularly staffs are very co-operative & obedient.Really this feels like Home stay away from home.However in this hotel only breakfast & dinner are served.There are no restaurant facilities.In spite of that one can ordered limited menu any time. If you want travel help or vehicle they provide it immediately on your budget.This hotel is situated at peaceful place but nearer to Inox as well as famous mall road & shopping area.A good value for money.

Room Tip: Two rooms of valley side are fantastic.
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  • Stayed: May 2013, travelled with family
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1  Thank golu605
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 June 2013

I stayed in this hotel for three days in May 2013. Two rooms used by us were very good. All facilities were there. I was impressed by the hospitality extended to me and my family by the hotel employees. Mr. Suraj looked after us very well. He attended to all our genuine requirements with a happy smile. We had an infant with us and demands for hot water, mineral water and special food for children were met by him without grin even at odd hours. During my service career I have stayed in all types of hotels throughout the country but the hospitality extended by Mr. Suraj and his team made a lasting impression on me. I really felt at home .
Mr. Ritez of footprint holidays, Gangtok had made a good choice for us.

Roshan Lal Khosa,IA&AS(R)
Chandigarh

  • Stayed: May 2013, travelled with family
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Thank Roshan50
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 May 2013

i enjoyed staying in grace inn with my love, the suite i had taken was clean and luxurious. staff was well cooperative and friendly..... ill prefer all my colleagues to go and stay in the hotel......my stay with grace will never stop, whenever i go to darjieeling i will make my stop there. i booked my tour packages with footprint holidays and was worth paying. suraj was the best person i have met also our tour organizer Mr ritez a wonder full person, all the person i met even the driver Mr phurba was good , along the trip my family was well taken care by him. i wish him to carry on this good work ,and already 10 of my family friends have decided to visit sikkim and darjilling through footprint holidays. ritez your hospitality deserve this.

  • Stayed: May 2013, travelled as a couple
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2  Thank samrico15
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 May 2013

rooms in this hotel are very small,rooms in underground floor are very congested, no ventilation .
kitchen which is in undeground floor smells in hotel.ususlly we go to see good view,but no view from rooms.

Room Tip: only suite room
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  • Stayed: May 2013, travelled with family
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2  Thank sanjaypadalwar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RitezSikkim, Owner at The Grace Inn, responded to this reviewResponded 21 May 2013

Dear Sanjay Sir,
Thank you for your feedback!!!!

We agree that there was no view rooms for you in our hotel because all the mountain view facing room was occupied by your friends. All the rooms in a hotel cannot be view facing. Before confirming your booking we clearly stated to your group leader about the rooms status. We have only 7 rooms and all the rooms was occupied by your group.





We even provided you very good discount in Darjeeling just for not having view rooms. No,

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 April 2013

Stayed in Grace Inn Darjeeling twice. Both the times the hospitality satisfied me.It is well located on Dr. Zakir Hussain Road . Place is not huge so wll maintained by its staff and Mr. Suraj. Rooms have been renovated shortly. The room with view one must book to enjoy early morning beauty of Darjeeling.WiFi here serves best if one has room one the lobby floor. One can expect good travel guidance from Suraj and he arranges the car on demand as well. Chaurasta , Keventers , Capitol Clock tower , Glenery's , The Buzz etc famous places are stone throw distances from Grace Inn , Only issue is to come back to Hotel as we need to climb uphill a short distace , so a good exercise to people new to Darjeeling . If any trouble in climbing uphill we have cars on rent available at Clock tower which charges approx 100 INR for five mins ride up. Rest many things to explore in Darjeeling one can get good trvel advice from Mr. Suraj.Hotel is having nice restaurant as well in case one don't want to go out to grab food or coffee.Bathrooms have 24 Hrs water supply Hot and Cold.Rest everything perfect and to me this place can be rated excellent.

  • Stayed: May 2012
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Thank Anurag M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 April 2013

It is a nice hotel,situated nearest from Mall Road. And situated on the VIP road.Nice Accommodation with good room service and food.And they also have a free WI-FI connection for the tourists.They have to develop some Fitness Center and the staff is very friendly.It is a nice hotel,situated nearest from Mall Road. And situated on the VIP road.Nice Accommodation with good room service and food.And they also have a free WI-FI connection for the tourists.They have to develop some Fitness Center and the staff is very friendly.

Room Tip: Corner suits is the best room in Darjeeling you have ever seen.
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  • Stayed: April 2013, travelled with family
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Thank RishabhSharma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Grace Inn

Address: Rock Ville Rd, Darjeeling 734101, India
Region: India > West Bengal > Darjeeling District > Darjeeling
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #81 of 125 B&Bs / Inns in Darjeeling
Price Range: £22 - £35 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — The Grace Inn 2*
Number of rooms: 7

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