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“Excellent hotel for families or a couple”

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Hotel and Restaurant Shangri-la
Ranked #6 of 124 Darjeeling B&B and Inns
Certificate of Excellence
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Excellent hotel for families or a couple”
Reviewed 6 May 2014

We stayed at the Shangri-la Hotel in April 2014 for four nights and had an amazing time. Myself, my husband and our two daughters aged 11 and 8 stayed in an attic room, which had plenty of space - even with the addition of a (very comfortable) camp bed. Little extras like a safe in the room for your valuables, breakfast served in your room every morning and room service for drinks in the evening made our stay a great one. The room was clean, the breakfasts were filling and the employees were friendly and extremely helpful. We ate in the restaurant below on two nights and the food was fantastic and reasonably priced. The hotel is right in the middle of Darjeeling and was an excellent base for exploring the town and fantastic value for money. I would highly recommend the hotel to anyone going to Darjeeling, and would definitely stay there again if we returned.

Room Tip: There are only 4 rooms - all looked lovely.
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  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jo G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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168 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (65)
Date | Rating
  • English first
  • French first
  • Italian first
  • Any
English first
1 review
Reviewed 1 May 2014

loved the Shangrila Darjeeling experience even without the chance of viewing Mt. Khangchenjonga throughout the stay period. Used to wait with bated breath beside the big glass windows from dawn to late mornings, without Khangchenjonga ! Mornings which still turned to be a treat with my family, my son, my little niece and a filling English breakfast at the attic room of this lovely hotel. Should definitely mention the pleasing behavior of the ever smiling staff of this hotel, specially Ms.Lhamu. Loved the morning walk at the mall and the Mandir which was at a stone's throw. Loved the Chinese food of the Shangri-la restaurant, specially the starters. Relished the chocolate milk shake at Keventer's, just a walk away.
The cost seemed to be a bit stiff for my resources but the experience even without a view of Khangchenjonga has been great. Plan to come back pretty soon. Would definitely refer this Hotel to others if they are planning a similar trip.Thanks Shangri-la.

Room Tip: all the rooms were with a view and quite comfortable
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  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Rajashree S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Surat, India
Level 3 Contributor
10 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 May 2014

Me and my family of four stayed in room no 102.The rooms are very good.The stay was very much comfortable. Mrs. Lhamu the caretaker was there to take care of all our needs. She is a 'genie' who appears in front of u the moment u press the bell. She has a solution to your every problem and that too with a smile. Her presence will comfort you and make u at ease. The food at the restaurant was perfect, subtle in taste and light on stomach. The warm friendly smile of the restaurant's staff will make your day . The breakfast is very good and wholesome. Thanks to the Trip Advisor and Mr. Raj Chatterjee whose website Darjeeling-tourism.com helped to select this hotel .Mr. Ranjan Lama it's proprietor is very prompt,helpful and understanding. .I personally thank Bishnu the receptionist,Rupen ,Sudip,Aman and Sachin who waited our table with a warm and friendly smile.In all it was a very beautiful experience which we would like to repeat over and over again.

Room Tip: Room with a fire place add a definite charm in the winters.
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  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank shubhsagarwal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kolkata (Calcutta), India
2 reviews
Reviewed 24 April 2014

We visit Darjeeling every year. This was our third visit with our 2 and half year old daughter and the experience has been awesome this year. We had chosen to stay at Shangrilla ( room number 101 - the room with the best view ). The hotel's location is great ( 1 min walk from the mall and Keventer's) , offers wonderful service ( thanks to all the staffs, specially Ms Lamhu...you made our stay memorable ) and has very good restaurant. The rooms are big and spacious. We were there during the Lok Sabha elections, 2014 and all the staffs in the hotel ensured we get whatever we wanted, any time of the day. Thanks a lot .

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Srimoi_m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Calcutta, West Bengal, India
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 15 April 2014

a wonderful stay at Hotel & Restaurant Shangri-la with my family visited between 28th March and 30th March 2014. it's a very close to Mall and Mt.K view from Room No.103 is good. first of all the rooms are very spacious and maintenance of toilet is remarkable. Ms.Lamu is a very careful lady and her warm behavior always keep you smile whole the day, foods are good specially "MOMO" and other Tibetan food. Travel facilities are available on request. overall we enjoyed our trip to Darjeeling and love to stay next time at Hotel & Restaurant Shangri-la.

Thank you Mr.Ranjan Lama for the hospitality.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sandyb8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zambia
Level 3 Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 1 April 2014

"Memorable stay"
My wife and I, both senior Citizens visited Darjeeling between 17th and 24th march. We returned to Darjeeling after 35 years. We booked Sangrilla hotel on Mall through Internet. It is a restaurant complex, rather than a Hotel, where only 3 rooms have been created on the first floor to serve as Hotel. It is located right on Nehru road to overview stream of Tourists walking up to Mall and one can visit Mal many times during the day/night. All rooms are large, with Mountain –view and equipped with Room Heater, fireplace, color TV, complimentary tea/coffee, geysers and free wifi . Rooms are maintained with high standard of cleanliness, more like a home away from home. Butler is there on call round the clock and foods can be ordered in the room from in -house restaurant, serving best of Indian, Chinese and Tibetian delicacies. Surrounded by KFC, Pizzahut, Glenarys, Caventers, Planters club and pure Veg restaurant, the location could not be better. Breakfast, served in the room with choice of Veg (Alu Paratha-sabji/ Puri- bhaji) and Non Veg (choice of eggs with sausage) along with serials, fruit juice, tea/coffee make it an ideal start of the day. We liked our stay so much that we vowed to return to Darjeeling every year. read less
Photo

Room Tip: All rooms are identical, one can choose any one,depending on availability.
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  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank debzambia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zambia
Level 3 Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 26 March 2014

My wife and I, both senior Citizens visited Darjeeling between 17th and 24th march. We returned to Darjeeling after 35 years. We booked Sangrilla hotel on Mall through Internet.
It is a restaurant complex, rather than a Hotel, where only 3 rooms have been created on the first floor to serve as Hotel. It is located right on Nehru road to overview stream of Tourists walking up to Mall and one can visit Mal many times during the day/night. All rooms are large, with Mountain –view and equipped with Room Heater, fireplace, color TV, complimentary tea/coffee, geysers and free wifi . Rooms are maintained with high standard of cleanliness, more like a home away from home. Butler is there on call round the clock and foods can be ordered in the room from in -house restaurant, serving best of Indian, Chinese and Tibetian delicacies. Surrounded by KFC, Pizzahut, Glenarys, Caventers, Planters club and pure Veg restaurant, the location could not be better.
Breakfast, served in the room with choice of Veg (Alu Paratha-sabji/ Puri- bhaji) and Non Veg (choice of eggs with sausage) along with serials, fruit juice, tea/coffee make it an ideal start of the day.

We liked our stay so much that we vowed to return to Darjeeling every year.

Room Tip: Home away from Home ,large rooms with Mountain view.
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  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank debzambia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hotel and Restaurant Shangri-la

Property: Hotel and Restaurant Shangri-la
Address: 5 Nehru Road, Darjeeling 734101, India
Region: India > West Bengal > Darjeeling District > Darjeeling
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service
Hotel Style:
Ranked #6 of 124 B&Bs / Inns in Darjeeling
Price Range (Based on Average Rates): £
Number of rooms: 4

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