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“Beautiful Estate, Beautiful Place”

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Glenburn Tea Estate
Ranked #3 of 95 Hotels in Darjeeling
Certificate of Excellence
new delhi
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Beautiful Estate, Beautiful Place”
5 of 5 bubbles Reviewed 25 June 2014

We had the opportunity to stay in this beautiful estate. IWhat a lovely experience. Everyone was so helpful and kind. The evening meals with the other guests was a true pleasure. . . And the teas! What flavors! If you want a first class stay, this is the place to go. We were a bit disappointed, however, that with such a wonderful variety of teas there was no tea time service with pastries and savories. The food in general was good (Indian and Western) and the staff was very accommodating and professional.

The road getting there was absolutely horrible and very scary. Bumpy and treacherous. Also, on the estate there is a dog (absolutely lovely and friendly!) which not until a few minutes before our departure we were told did not belong to the estate. Thus, it had no shots. I hope they will adopt it since it was such a great and friendly dog. It sure added charm to the place.

Another small issue was the T.V./sitting room policy. There were numerous DVDs for use but when we were about to watch one in the afternoon, the manager told us that we could not because the noise would be too much for the occupants in the room next door.

Darjeeling is about an hour's drive due to the bad roads, but it is worth the trip. It is a typical hill station with much history and places of interest.

  • Stayed March 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank travel434
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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266 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (83)
Date | Rating
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English first
Nambucca Heads, Australia
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 9 June 2014

My Glenburn experience is such a highlight amongst many travel experiences. From the onset, being collected at Gangtok airport and ushered back to the 4 wheel drive and greeted with a cool homemade lemonade, to the amazing, stimulating conversations around the Glenburn dining table and the magestic Kangchendzonga gracing us with it's presence !A truly magical experience! The beds are fit for a princess/prince, interior decor so beautifully detailed, surrounded by high vertical slopes twinkling each evening with the settlement lights,excellent service from the Glenburn staff, sumptuous cuisine, interesting tours of the tea processing plant...I didn't realise tea making was akin to the process of making a fine wine!!!
Jenni enhanced the experience with her "imperial" persona & presence, and her sincere cordial hospitality. I could write a whole lot more! A truly memorable experience! Thanks!!!

Room Tip: Any room is magical in the detail of the decor , the amazing beds and views!
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  • Stayed May 2014, travelled with friends
    • Value
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Helpful?
2 Thank Jenny J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
New Delhi, India
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 23 May 2014

This review is a couple of years late but I still remember the exception service and hospitality at Glenburn. Most suited for those who are bored of the usual luxury hotels (read Taj etc) and are looking for the next level. Do not stay for less than 3 days.

  • Stayed June 2013, travelled with family
    • Value
    • Location
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Helpful?
2 Thank Anurag A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bangalore, Karnataka, India
Level Contributor
21 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed 16 May 2014

The hotel sent a car to pick us up from Gangtok...about 3 hours ride from Gangtok on mountain roads, with the teesta river giving us company for half the distance. the prooperty is made of 3 bunglows...the burra bunglow is the one on the top woth 4 bedorooms that serve as rooms for guests, a long verandah , a dawring room and a dining room..each room with its own character and charm...you get a face on view of the kanchenjunga range.....if the weather permits...its beautiful ...
they charge you the roof and that includes all expeneses for the period you stay...bed tea in the morning at the time you want and the way you want ...breakfast in the garden...mostly continental fare...but you can request for indian breakfast the previous night and they will try their best to serve you ...the lunch..more or less made to order...simple yet fulfilling...the evening tea and snacks......they fuss over all this and pamper you....the evening drinks in the drawing room followed by dinner sharing the table with all the guests...the dinner is a 2-3 hr fare...with a lot of chatter around the table...it took us a day to settle in to this culture...but we loved every moment of it..some wonderful guests sharing their life with us on the table..i am not a gregarious kind ...but the other guests were great and i settled in well......and jenni the host..ensuring that everything goes on as planned....my kids loved the place....they took to jenni from day one and were her self appointed assistants for the duration of the stay...running around the property and having a great time.
The food at the dinner table was interesting and different everyday...the kitchen is manned by the locals from darjeeling...they have picked up their culinary art from visiting chefs ...and can roll up varied cuisines for you...i enjoyed it...
we went down to the campsite by the rengith river...we trekked down halfway...through the tea garden with prakash and then by the jeep...the set up a barbecue for us and that was fun...it was a fun afternoon for the kids...Prakash imparted some pearls of wisdom about life ands stuff to the kids on the backseat...and they were fascinated by all the advice they got on the ride back....
We went for a city tour of darjeeling ....not much to write about...i think staying back at the hotel would have been better and the kids were thoroughly bored in the town....the attitude of the driver and our guide didnt help much either...we took the toy train from ghum to darjeeling( a completely forgettable experience)...did the zoo, the moutaineering museum in honor of tenzing...the mall ...the refugee camp......the kids got thoroughly bored...they wanted to get back to jenni and the estate as soon as possible...
we did the tour of the tea factory which is on the property. Pervez, the estate manager spent 1.5 hr with us vividly describing the whole journey of the tea leaf from the garden to the our tea cup...fascinating and so informative......we did the tasting ritual and my choice of tea was "autumn"
They have massage service...which was very good and satisfying.

sometimes you feel the whole thing is pompous, english with picninc packs,...campside barbecue..and long dinners......but then its different and i guess ok once in a while :)

The service overall is good...but sometimes indifferent, detached, mechanical...i think the people are good...but i guess the management should check if they are doing the right things to keep their staff earnestly enthusiastic and excited about the service...

for instance, on the last day we got a drop by a driver who was not bothered that we are getting late to the airport....he took his own time to reach the place...showed no urgency to reach on time...net result...we missed the flight by 5 minutes...we were to take a direct flight to Bangalore and reach home in 4 hours...but we didnt get any rebooking for bangalore..and had to to go to delhi...mumbai...pune ...banglore and reach the next day after 24 hours...and it cost me a bomb....

nevertheless a great experience....my kids didnt want to come back from the place...and brooding all the way back ....Thanks Jenni and Pervez for making the saty a memorable one.

  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Sanjay K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 10 May 2014

Where do I begin?? My husband and I had two glorious nights at Glenburn (we only wish it had been more). To start with the trip to Glenburn from Bagdogra is what it is and is part of the experience, but my goodness when you finally arrive how amazing...... Jenni is there to greet you with warmth and with such a relaxing style that you immediately fall in love with this place. The accomodation is excellent, it's clean and everything works (surely we can all live without WIFI for a day or so and in case of emergency Jenni is more than happy to let you jump onto the internet in the office to communicate with the rest of the world.). In addition I was touched by Jenni's concern on our arrival as I wasn't feeling to well and she offered to get medical help, but luckily all was well within a couple of hours.
Our room was spacious, comfortable and beautifully appointed and we had a terrace with a view to the Himilayan ranges. It was lovely to just sit with a book(of which there are many) enjoying the view and watching the ever changing climate conditions.
The food here is amazing with breakfast, lunch and dinner (and afternoon tea) exceeding our expectations.
All the staff we encountered were delightful and I have to make special mention here of Dennish who took us to the plantation to meet with the ladies tea picking, this man is seriously gorgeous. The factory manager, Sanja is full of enthusiasm and passion as he takes you through the factory process, finishing of with tea tasting.
But it's the small things that one remembers. Firstly on our trip to Glenburn the driver stopped half way at a panoramic viewing site and served up an unexpected picnic lunch of sandwiches, brownies (to die for), fruit and tea.
We had an early morning departure from the estate and true to form everyone (David and team) were up early making sure we had some breakfast .
And when our driver dropped us off at the airport, he handed over another "picnic" for us to have along the way.
Dinners at the estate were a lovely way to end the day, with guests gathered around the table enjoying a feast of flavours from the kitchen and Jenni hosting dinner with charm and grace joining in but not dominating the conversation and letting guests talk amongst themselves in an easy and respectful manner.
For us Glenburn was the perfect end to an exciting but hectic journey through India, like I said our only regret is that we didn't stay longer. I

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Diane P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dubai, United Arab Emirates
Level Contributor
21 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 21 April 2014

My husband and I stayed here for 4 days in Febraury 2014. We needed to get away from the city and wanted a relaxing holiday and that's exactly what Glenburn offered. The property is beautiful and well maintained. The staff are so kind and courteous. And the food!!!! is just amazing. Every meal we had there was different from the other and each one had it's own character. I would go back any day just for the food.

We stayed at the beautifully decorated Rung Dung Suite in the Water Lily Bungalow. Although I believe every room has its own unique style and it really doesn't matter where you stay. The Water Lily Bungalow is a bit of a walk up and down the stairs so I would suggest any older couples to stay there.

The journey from Bagdogra airport to Glenburn and back is indeed a difficult one however the sights along the way make the bumpy drive tolerable. And the roads are not bad right through.

There's plenty of things to do around and spend your days. We did a walk to the near by village, got an hour long massage each, had lunch at the log cabin by the river, spent a day in Darjeeling town and ate some amazing local food in particular momos! Enjoyed the different kinds of tea that is produced at Glenburn and brought back a lot as well.

Please don't expect a fancy hotel or services of one. It's a completely different experience. We were told the best time to visit is October/November cause the skies are clear and you have better views of the Himalayas plus the tea factory is operational which unfortunately we missed out on.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
4 Thank OrangeT14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 2 April 2014

Why do people comment so much on the "difficult" car journey to Glenburn? While the drive from Bagdogra airport to the Tea Estate can be a bit chaotic at times it is rather typical for India and by no means "scary". It also offers spectacular scenery. Glenburn itself is very peaceful and very beautiful. Simply wonderful to go for walks, have lunch under the Pomelo tree or sit on the terrace with a book. And meeting other guests round a communal table is fun, even if one doesn't have too much in common with everyone. It is an important part of travelling. As is often the case, the people who work there give Glenburn its soul. For example Sidhu the cook who loves singing and won the Glenburn Talent Competition. Sanjay the estate manager who talks passionately about tea production and sometimes cooks breakfast eggs for the guests. Above all Jenni who looks after the guests and handles every conceivable request or problem with great competence and admirable serenity. To sum up: This visit has been pure joy.

  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Josephine G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
htglen, Owner at Glenburn Tea Estate, responded to this review, 3 April 2014
Thank you so much for your review, as the previous ones about Jenni and the road conditions have been a bit tough to respond to. I know how amazing Jenni has been for Glenburn these past 2 seasons and we will miss her dearly when she returns to her "normal" life after June. I hope people dig deeper to read all the glowing reviews she has received since she joined Glenburn. The roads remain a challenge for us to deal with, but as you mention, they are as good as one gets in a remote part of India, and as my husband puts it very aptly......"Glenburn.....once accessed only by horseback....now has a road!" This is also one of the reasons why we insist on including all transfers and unlimited transport in our rates despite the high costs of vehicle maintenance and rising fuel costs, as we find guests arrive much happier when they arrive in our own vehicles, with drivers who know the roads and drive carefully, stop for a picnic along the way, and we have cushions in the back seat to 'soften' the ride! Thanks again, and our cook will be thrilled to have had a mention in your review!
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Additional Information about Glenburn Tea Estate

Property: Glenburn Tea Estate
Address: Darjeeling 734101, India
Region: India > West Bengal > Darjeeling
Amenities:
Bar / Lounge Restaurant Room Service
Hotel Style:
#1 Romantic Hotel in Darjeeling
#3 Family Hotel in Darjeeling
Hotel Class:3.5 star — Glenburn Tea Estate 3.5*
Number of rooms: 8
Also Known As:
Glenburn Tea Estate Hotel Darjeeling
Glenburn Tea Estate West Bengal

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